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Chat Representative Jobs in Ontario (NOW HIRING)

The RPM Groups

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Inside Sales Representative

Ottawa, ON · On-site

Inside Sales Representative Are you ready to jumpstart your sales career in a fast-paced ... Respond to inquiries and engage with customers via phone, email, and chat * Identify customer needs ...

The RPM Groups

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Inside Sales Representative

Mississauga, ON · On-site

Inside Sales Representative Are you ready to jumpstart your sales career in a fast-paced ... Respond to inquiries and engage with customers via phone, email, and chat * Identify customer needs ...

Arrow Workforce Solutions

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Bilingual Customer Service Representative (French)

Brampton, ON · On-site

CA$23.76/hr

Bilingual Customer Service Representative (English/French) Location: 18 Parkshore Drive, Brampton ... Respond to inbound customer inquiries through phone, chat, and email while meeting service and ...

Acara Solutions

Quotations Representative

Kanata, ON

CA$60K - CA$70K/yr

Quotations Representative Location: Kanata, ON Employment Type: Full-time, Direct Placement ... The call or chat may be recorded so that our recruiting team can review it - they make all final ...

Sales Rise Agency

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Customer Support Representative

North York, ON · On-site

CA$20 - CA$25/hr

Respond to customer inquiries by phone, email, or chat with patience, clarity, and care ... Represent the company with professionalism, empathy, and a "let me figure this out for you ...

New

Aviso Wealth

Investment Representative

Toronto, ON

Respond to inquiries via telephone, email, or chat on Qtrade Direct Investing (QDI) products and ... Securities registration as an Investment Representative within the past two years is ideal * The ...

Aviso Wealth

Investment Representative

Toronto, ON · On-site

Respond to inquiries via telephone, email, or chat on Qtrade Direct Investing (QDI) products and ... Securities registration as an Investment Representative within the past two years is ideal * The ...

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All JobsChat Representative JobsChat Representative Jobs in Ontario

Chat Representative information

What is a chat representative?

Chat Representatives are customer service professionals who assist customers through online chat platforms. They answer inquiries, resolve issues, and provide information about products or services in real-time. Their role is crucial for companies that offer live chat support, ensuring customers receive prompt and effective help. Chat Representatives need strong communication skills, the ability to multitask, and a good understanding of the company's offerings. They often work remotely or in call centers, handling multiple conversations at once.

What does a chat representative do?

Chat representatives provide online customer service through a live chat support system. Your specific job duties vary, depending on your company and industry. But general responsibilities may include using online chat portals to answer questions, resolve payment issues, or help customers place orders. Technical chat representatives may help customers fix or solve problems they have with their electronics or service systems. Most chat representatives focus on communicating through text chat systems and email, but companies may also ask you to use a voice chat system. Chat representatives may work in a customer support facility, an office, or remotely from home.

What are the key skills and qualifications needed to thrive as a chat representative, and why are they important?

To thrive as a Chat Representative, you need excellent written communication, fast and accurate typing, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, live chat platforms, and basic troubleshooting tools is typically required. Strong problem-solving skills, patience, and the ability to multitask help you stand out in this role. These skills ensure efficient resolution of customer inquiries and contribute to positive customer experiences and brand reputation.

What are some common challenges faced by chat representatives, and how can they be managed effectively?

Chat Representatives often encounter challenges such as managing multiple chat conversations simultaneously, addressing complex customer issues in real-time, and maintaining a friendly tone under pressure. To handle these effectively, it helps to develop strong multitasking and time-management skills, utilize quick-access resources like FAQs or knowledge bases, and practice clear, concise written communication. Regular training and support from supervisors can also make it easier to stay updated on products and best practices, ultimately leading to more efficient problem-solving and higher customer satisfaction.

What is the difference between Chat Representative vs Customer Service Agent?

AspectChat RepresentativeCustomer Service Agent
CredentialsHigh school diploma or equivalent; some roles may prefer customer service certificationsHigh school diploma or equivalent; customer service certifications are common
Work EnvironmentOnline or remote chat platforms, customer support centersCall centers, retail stores, online support
Industry UsageCommon in e-commerce, tech support, and online servicesWidespread across retail, telecom, and hospitality sectors
Search & Comparison IntentUnderstanding roles, skills, and job requirementsSimilar roles, career progression, and differences

Both Chat Representatives and Customer Service Agents focus on assisting customers, often requiring similar skills and certifications. The main difference lies in the communication medium: Chat Representatives primarily handle online chat support, while Customer Service Agents may work via phone, email, or in person. Understanding these distinctions helps job seekers find roles aligned with their skills and preferences.

More about Chat Representative jobs

What are the most commonly searched types of Chat Representative jobs in Ontario?

The most popular types of Chat Representative jobs in Ontario are:

What are popular job titles related to Chat Representative jobs in Ontario?

For Chat Representative jobs in Ontario, the most frequently searched job titles are:

What job categories do people searching Chat Representative jobs in Ontario look for?

The top searched job categories for Chat Representative jobs in Ontario are:

What cities in Ontario are hiring for Chat Representative jobs?

Cities in Ontario with the most Chat Representative job openings:

Chat Representative jobs near you
Infographic showing various Chat Representative job openings in Ontario as of August 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution.

KPMG Advisory Coffee Chat Day 2026

KPMG Canada

Toronto, ON • On-site

Full-time

Posted 8 days ago

Job description

Overview
KPMG Coffee Chat Day | Explore Advisory!Thinking about applying to KPMG's 2027 co-op, internship, or full-time opportunities this fall? Join us for KPMG's Coffee Chat Day, an exclusive networking event designed to help you learn more about our Advisory Risk Services and Deal Advisory teams before submitting your application.This is your opportunity to connect directly with KPMG professionals, gain insight into our teams and culture, explore potential career paths, and ask questions about the roles currently available for 2027 start dates.What You'll Experience
  • Meet professionals from Advisory Risk Services and Deal Advisory
  • Learn about our 2027 co-op, internship, and full-time opportunities
  • Learn more about the recruitment process and application tips
  • Hear firsthand about team culture, projects, day-to-day experiences and career journeys at KPMG
  • Ask questions and build meaningful connections before applying

The event will begin with an overview of KPMG and our Advisory practices, followed by an interactive networking session where you can meet representatives from various teams and learn what makes each practice unique.

At KPMG in Canada, our people bring their unique perspectives to Canada’s most important challenges. Here, you can build momentum that reaches beyond our business, develop skills for the future, and take ownership of your career with support at every stage. Join a firm where your career can make a difference.


What you will do

Event Details: 

  • Date: Tuesday, August 25th, 2026 
  • Time: 3:00 PM - 5:30 PM
  • Location: Downtown Toronto 

Who should register?

This event is intended for students and recent graduates who are interested in applying to KPMG's current Advisory opportunities in Ontario & Atlantic offices for 2027 start dates. If you are planning to apply for a co-op, internship, or full-time position with our Advisory teams, we encourage you to register and take advantage of this opportunity to learn more before applications close on September 7th.


What you bring to the role
Register by Tuesday, August 18th at 11:59 PM ET!

Space is limited. Register by Tuesday, August 18th at 11:59 PM ET to indicate your interest in attending and learning more about our Advisory teams and opportunities.

Please register directly here:  Students - KPMG Canada (home.kpmg). 

What is required for this registration process: 

  • You will be asked to complete a registration questionnaire where you can outline your background and interests. 
  • Registration must include a resume and a copy of your most recent unofficial transcript. If you do not have access to an electronic copy of your transcript, we ask that you attach a screenshot of your grades from your school’s website.

If you experience any difficulties with the online system, please contact ca-fmcandidateexpcoe@kpmg.ca. 

We look forward to meeting you and helping you explore where a career in Advisory at KPMG can take you!

Please note: Submitting a registration does not guarantee attendance. Following the registration deadline, selected attendees will receive a confirmation email with event details and next steps.


Our Values, The KPMG Way

Integrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters

KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice.

Adjustments and accommodations throughout the recruitment process

At KPMG, we are committed to fostering an inclusive recruitment process where all candidates can be themselves and excel. We aim to provide a positive experience and are prepared to offer adjustments or accommodations to help you perform at your best. Adjustments (informal requests), such as extra preparation time or the option for micro breaks during interviews, and accommodations (formal requests), such as accessible communication supports or technology aids, are tailored to individual needs and role requirements. You will have an opportunity to request an adjustment or accommodation at any point throughout the recruitment process. If you require support, please contact KPMG’s Employee Relations Service team by calling 1-888-466-4778.

AI Usage

Weembrace the use of artificial intelligence (AI) to enhance the candidate experience and streamline our recruitment processes. AI tools may help with organizing applications or surfacing relevant qualifications. However, no hiring decisions are made using AI. Every hiring decision is made by our hiring managers and recruitment professionals, who are equipped with training that empowers them to use these tools responsibly. AI technologies used in our recruitment process undergo detailed risk assessments, including security and privacy requirements, that align with KPMG’s Trusted AI framework.

We believe technology should empower human judgment, not replace it. It’s one of the many ways we’re delivering on our vision of being a technology-first, people-driven firm.

Qualifications:Register by Tuesday, August 18th at 11:59 PM ET!

Space is limited. Register by Tuesday, August 18th at 11:59 PM ET to indicate your interest in attending and learning more about our Advisory teams and opportunities.

Please register directly here:  Students - KPMG Canada (home.kpmg). 

What is required for this registration process: 

  • You will be asked to complete a registration questionnaire where you can outline your background and interests. 
  • Registration must include a resume and a copy of your most recent unofficial transcript. If you do not have access to an electronic copy of your transcript, we ask that you attach a screenshot of your grades from your school’s website.

If you experience any difficulties with the online system, please contact ca-fmcandidateexpcoe@kpmg.ca. 

We look forward to meeting you and helping you explore where a career in Advisory at KPMG can take you!

Please note: Submitting a registration does not guarantee attendance. Following the registration deadline, selected attendees will receive a confirmation email with event details and next steps.

Education:UNAVAILABLEEmployment Type: OTHER_EMPLOYMENT_TYPE

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