ZipRecruiter

Log In

1

Seasonal Chat Representative Jobs (NOW HIRING)

Lectric eBikes

Seasonal CSR

Phoenix, AZ

$18 - $20/hr

We are seeking a Seasonal Customer Service Representative (CSR) to support our Customer Experience ... Responding to customer inquiries via phone, email, and chat with professionalism and empathy

Ascendo

Seasonal Customer Support

Frederick, MD

$14 - $18/hr

Open Roles * 2 Flex Customer Service Representatives - Must be available 2 evenings and 1 weekend ... Provide exceptional support to customers via phone, email, and live chat in a high-volume ...

Ascendo

Seasonal Customer Support

Frederick, MD · On-site

$14 - $18/hr

Open Roles * 2 Flex Customer Service Representatives - Must be available 2 evenings and 1 weekend ... Provide exceptional support to customers via phone, email, and live chat in a high-volume ...

next page

Showing results 1-20

People also search for

All JobsSeasonal Chat Representative Jobs

Seasonal Chat Representative information

See salary details

$8

$15

$21

How much do seasonal chat representative jobs pay per hour?

As of May 28, 2026, the average hourly pay for seasonal chat representative in the United States is $15.86, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $17.31 per hour, depending on experience, location, and employer.

What is the difference between Seasonal Chat Representative vs Customer Service Agent?

AspectSeasonal Chat RepresentativeCustomer Service Agent
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentRemote or call center; seasonal peaksCall centers, retail, or remote; year-round
Industry UsageRetail, e-commerce, travel during peak seasonsVarious industries including retail, telecom, finance
Search & Comparison IntentFocus on seasonal roles, short-term employmentLong-term or permanent customer support roles

Seasonal Chat Representatives typically work during peak seasons for specific industries, providing short-term customer support via chat. Customer Service Agents often hold ongoing roles, offering support year-round across multiple industries. Both roles require similar credentials and work environments, but their employment duration and seasonal focus differ.

More about Seasonal Chat Representative jobs
What cities are hiring for Seasonal Chat Representative jobs? Cities with the most Seasonal Chat Representative job openings:
What are the most commonly searched types of Chat Representative jobs? The most popular types of Chat Representative jobs are:
What states have the most Seasonal Chat Representative jobs? States with the most job openings for Seasonal Chat Representative jobs include:
What job categories do people searching Seasonal Chat Representative jobs look for? The top searched job categories for Seasonal Chat Representative jobs are:
Seasonal Chat Representative jobs near you
Infographic showing various Seasonal Chat Representative job openings in the United States as of May 2026, with employment types broken down into 96% Full Time, 1% Part Time, 1% Temporary, and 2% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $32,987 per year, or $15.9 per hour.

Chat Ticketing Support Representative

Leading Edge Connections, LLC

Tampa, FL • On-site, Remote

$14 - $16/hr

Contractor

Posted 29 days ago

Job description

Job Description: Chat Ticketing Support Representative - 100% Remote Position
Join the LEC Family-where connection, fun, and flexibility meet great customer service!
Leading Edge Connections, LLC is a full-service virtual contact center built around people and performance. Our 100% remote teams thrive on collaboration, innovation, and heart-because great results come from great people.
Do you love helping others and keeping things running smoothly behind the screen? Are you quick on your keyboard and passionate about delivering top-tier customer experiences?
Day-to-Day Project Tasks:
  • Support customers via chat, email, and phone through Gorgias and other CRM tools.
  • Help fans with orders, password resets, website support, and product troubleshooting.
  • Use and maintain macros, tags, and workflows to streamline service.
  • Accurately document interactions and follow up on open issues.
  • Identify trends or recurring issues and share insights with the team.
  • Deliver quick, thoughtful, and empathetic resolutions-ideally on the first contact!

What We're Looking For:
  • Previous CRM experience required (Gorgias a big plus!)
  • Strong typing, multitasking, and communication skills.
  • Positive, team-oriented attitude-and a love for helping people.

If you're ready to join a remote team that values energy, excellence, and connection-apply today and let's make great customer experiences together!
Qualifications:
  • 1-3 years call center chat/call/ticketing experience required
  • Technical experience strongly preferred, experience in current CRMs
  • Ability to type 30 wpm with 90% accuracy or above consistently
  • Strong messaging communication skills, active listening abilities
  • Ability to work independently and utilize resources to resolve customer issues
  • Great understanding of text and chat acronyms
  • Have excellent grammar, but also know when to use the lingo
  • Previous work from home experience preferred
  • Committed to meeting client metrics & goals/ability to implement actions for improvement

• Must have a High School Diploma or equivalent
Hardware/Software Requirements:
  • Your own computer (you have the freedom to create your own home office)
  • Processor: Intel® Core™ i5 5200 Series or greater: all computers must be at least 4-cores with those being performance cores
    • ex: if you have a 10 core computer with only 2 efficiency cores, then you do not have a 4-core processor.)
      • Please double check your computer setting to ensure you have 4-cores
  • Memory: 8GB on Windows 10 or higher / 10 64 bits
  • Screen Resolution: 1280x768 or higher
  • dual monitors required
    • (this will ensure you can work efficiently on client systems)
  • Reliable High Speed Internet with an ethernet connection.
  • USB headset (noise canceling)
  • NO Chromebooks, iPads, MacBooks, netbooks, or any type of tablet (Must be a laptop or a desktop)
  • Up-to-date antivirus software must be installed on the platform and a recent scan completed. (Will be checked prior to allowing login to system)
  • Must be hardwired to router
  • Firewall must be enabled (Will be checked prior to allowing login to system)

Responsibilities
  • Express genuine empathy and concern for your customers' issues and address as if they were your own
  • Answer, evaluate and prioritize requests from customers having questions or experiencing problems with services or products
  • Ability to identify high-risk customer situations and escalate appropriately without hesitation
  • Able to keep up with multiple chats at a time
  • Accurately document all required information and chat details in the ticketing system
  • Respond to and resolve open issues in an appropriate timeframe
  • Ability to identify trends related to systems, platforms and/or customers and escalate appropriately to management
  • Ability to multi-task using multiple systems
  • Skillfully change from one task to another without loss of efficiency or composure
  • Be available at your desk, maintaining punctuality and attendance at all scheduled times
  • Remain positive and professional in all customer interactions
  • Flexibility to cross train as requested

Job Type:
-1099 Contract
-Seasonal Full-time up to 40hours and switch to Part-Time-Flex after busy season up to 20-40hours
Paid Training up to $13 per hour
Pay: (base plus bonus structure) Up to $14-16.00 per hour
Must be able to work 40 hours per week during the paid training & busy season
Work Setting/Perks:
  • Work from home

Experience level:
  • 1-3 years

Apply