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Per Diem Chat Representative Jobs (NOW HIRING)

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We have positions available whether you are looking for FT, Part Time or Per Diem work, we offer ... Concentric representatives actively listen to our clients' need for continuity of care. To ...

Per Diem Paraprofessional

Kansas City, KS

$14.75 - $19/hr

Per Diem Paraprofessional (Instructional Aide) - Full School Day Per Diem | School-Based | Flexible ... Real-time support via in-app chat * Make a daily difference in students' lives Apply today to start ...

Per Diem Paraprofessional (Instructional Aide) - Full School Day Per Diem | School-Based | Flexible ... Real-time support via in-app chat * Make a daily difference in students' lives Apply today to start ...

Per Diem Paraprofessional (Instructional Aide) - Full School Day Per Diem | School-Based | Flexible ... Real-time support via in-app chat * Make a daily difference in students' lives Apply today to start ...

Per Diem RN Location: Varies Shift: Varies, 1st, 2nd, and 3rd shifts available. Weekday and ... It is not intended to represent a comprehensive inventory of all duties, responsibilities and ...

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Per Diem Chat Representative information

What is a Per Diem Chat Representative?

A Per Diem Chat Representative is a customer service professional who works on an as-needed basis, providing support to customers via online chat platforms. Unlike full-time employees, per diem workers have flexible schedules and are typically called in during peak times or to cover staff shortages. Their main responsibilities include responding to customer inquiries, resolving issues, and ensuring a positive customer experience. This role is ideal for individuals seeking flexible work hours or supplemental income.

What are the key skills and qualifications needed to thrive as a Per Diem Chat Representative, and why are they important?

To thrive as a Per Diem Chat Representative, you need strong written communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, chat platforms, and ticketing systems is commonly required. Exceptional problem-solving abilities, patience, and the ability to multitask help representatives stand out in this flexible, customer-facing role. These skills ensure efficient handling of customer inquiries, high satisfaction rates, and effective support during fluctuating work hours.

How do Per Diem Chat Representatives typically manage fluctuating work schedules and maintain consistent performance?

Per Diem Chat Representatives often work variable hours based on organizational needs, which can range from covering peak times to filling in for absent team members. To maintain consistent performance, it's important to develop strong time-management skills and remain adaptable to sudden schedule changes. Many representatives find success by staying organized, proactively communicating their availability, and keeping up to date on company protocols and product updates. This flexibility can also offer opportunities to gain experience across different shifts and teams, which may lead to more permanent or advanced roles in customer support.
More about Per Diem Chat Representative jobs
What cities are hiring for Per Diem Chat Representative jobs? Cities with the most Per Diem Chat Representative job openings:
What are the most commonly searched types of Chat Representative jobs? The most popular types of Chat Representative jobs are:
What states have the most Per Diem Chat Representative jobs? States with the most job openings for Per Diem Chat Representative jobs include:
Infographic showing various Per Diem Chat Representative job openings in the United States as of June 2026, with employment types broken down into 2% Locum Tenens, 7% As Needed, 83% Full Time, 2% Temporary, 5% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution.

Online Chat Representative

WLC Management Firm LLC

Harrisburg, IL • Remote

Full-time

Posted 18 days ago


Job description

About WLC Management Law Firm
WLC Management is a client-focused law firm specializing in [insert practice areas]. We leverage technology to make legal help accessible nationwide. Our entire intake team works remotely, and you’ll be part of our distributed team serving clients across multiple states.

Role Overview
As an Online Chat Representative, you’ll be the first point of contact for potential clients reaching out via our website live chat. No commuting, no office — you’ll help people from your home office while we provide all the tools and training.

Key Responsibilities

  • Remote live chat support: Respond to inbound website chats from your home within 30 seconds
  • Lead qualification: Screen potential clients virtually using our secure chat amp; CRM platform
  • Virtual appointment setting: Schedule consultations directly into attorneys’ calendars via cloud tools
  • Digital data entry: Log all interactions in our web-based legal CRM
  • Remote collaboration: Communicate with attorneys and case managers via Slack/Zoom
  • Compliance: Maintain client confidentiality from your secure home workspace per ABA rules

Requirements

  • High school diploma or equivalent; college coursework a plus
  • 1+ years customer service, sales, or chat support experience
  • Typing speed 50+ WPM with 95% accuracy
  • Home office setup: Quiet, distraction-free workspace, reliable high-speed internet 25+ Mbps
  • Own computer with webcam; company headset + software provided
  • Available for remote shifts including evenings/weekends as scheduled
  • US-based and authorized to work in the US

Nice to have

  • Prior remote work experience
  • Bilingual: English/Spanish highly preferred
  • Experience with legal software like Clio, MyCase