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Flexible Chat Representative Jobs (NOW HIRING)

StrataBuilt LLC

live chat representative

$16.50 - $22.25/hr

Live Chat Representative StrataBuilt is a dynamic and innovative company dedicated to providing ... Availability to work flexible hours, including evenings or weekends if required What We Offer

ReqRoute

Online Live Chat

San Jose, CA · Remote

$15 - $20/hr

We are seeking a friendly, professional, and dependable Online Live Chat Representative to join our ... Part-time scheduling with flexible hours. Entry-level opportunity with training provided.

Standard Chartered

Customer Service Representative, Chat

$16.50 - $22.25/hr

Customer Service Representative, Chat We are looking for a Customer Service Representative, Chat ... Flexible working options based around home and office locations, with flexible working patterns.

AYS

Live Chat Agent

Atlanta, GA · On-site

$15 - $20/hr

... times, representing the company's values and brand image - Keep accurate records of customer ... Flexible schedule, including availability to work weekends and holidays if needed We Offer ...

At Your School (AYS, Inc.)

Live Chat Agent

$15.75 - $21.25/hr

Maintain a positive and professional attitude at all times, representing the company's values and ... Flexible schedule, including availability to work weekends and holidays if needed We Offer:

Taylor

Customer Service Representative

Amsterdam, NY

$16/hr

Resolve customer issues via phone, email or chat. * Represent the company and its products in a ... flexible spending accounts, health savings accounts, a 401(k) plan with company match, paid time ...

Phenom People

4/28 Chat Billing Agent

Morrisville, NC · On-site

$16 - $20.50/hr

Billing Chat Agent Full-time entry to midlevel chat-based roles resolving customer billing ... A positive, flexible communicator and good written communicator who can multi-task to solve ...

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How much do flexible chat representative jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for flexible chat representative in the United States is $21.21, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $23.08 per hour, depending on experience, location, and employer.
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Flexible Chat Representative jobs near you
Infographic showing various Flexible Chat Representative job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 68% Full Time, 28% Part Time, and 3% Contract. Highlights an 82% Physical, 1% Hybrid, and 17% Remote job distribution, with an average salary of $44,113 per year, or $21.2 per hour.

live chat representative

Remote

StrataBuilt LLC
11 - 50 employees
Learn more about StrataBuilt LLCexternal

$16.50 - $22.25/hr

Other

Re-posted 24 days ago

Job description

Live Chat Representative

StrataBuilt is a dynamic and innovative company dedicated to providing industry-leading solutions in custom software development and agile consulting. We are committed to delivering outstanding customer experiences, and we are looking for a proactive and personable Live Chat Representative to be a key player in our support team.

Position Overview

The Live Chat Representative will serve as the first point of contact for customers via our online chat platform. This role is essential to ensuring prompt, friendly, and accurate assistance to users seeking support, information, or guidance about our products and services.

Key Responsibilities
  • Respond promptly and professionally to customer inquiries through live chat
  • Resolve customer issues or escalate them appropriately to the relevant department
  • Maintain in-depth knowledge of StrataBuilt's services, products, and policies
  • Document customer interactions and feedback accurately
  • Meet performance metrics including response time, customer satisfaction, and resolution rate
  • Collaborate with team members to improve customer service processes
  • Identify common issues and suggest improvements to FAQs or help articles
  • Represent StrataBuilt’s brand voice in all communications—friendly, helpful, and solution-oriented
Qualifications
  • High school diploma or equivalent; associate or bachelor’s degree preferred
  • Previous experience in a customer support or live chat role is a plus
  • Excellent written communication skills with proper grammar and spelling
  • Strong typing skills (minimum 45 WPM with high accuracy)
  • Tech-savvy and comfortable navigating multiple systems and tools
  • Ability to multitask, prioritize, and manage time effectively
  • Patient, empathetic, and committed to providing excellent customer service
  • Availability to work flexible hours, including evenings or weekends if required
What We Offer
  • Competitive pay and performance bonuses
  • Work-from-home flexibility (if applicable)
  • Paid training and professional development
  • Supportive team culture with opportunities for growth
  • Employee wellness and engagement programs

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