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Per Diem Chat Representative Jobs in Springfield, MA

SCHEDULE: * Per Diem- Nights * Baystate Medical Center, Springfield, MA QUALIFICATIONS ... The compensation range(s) in the table below represent the base salaries for all positions at a ...

SCHEDULE: * Per Diem- Nights * Baystate Medical Center, Springfield, MA QUALIFICATIONS ... The compensation range(s) in the table below represent the base salaries for all positions at a ...

SCHEDULE: * Per Diem- Nights * Baystate Medical Center, Springfield, MA QUALIFICATIONS ... The compensation range(s) in the table below represent the base salaries for all positions at a ...

... per department Education: Diploma in Nursing (Required) Certifications: Basic Life Support ... The compensation range(s) in the table below represent the base salaries for all positions at a ...

... per department Education: Diploma in Nursing (Required) Certifications: Basic Life Support ... The compensation range(s) in the table below represent the base salaries for all positions at a ...

... per department Education: Diploma in Nursing (Required) Certifications: Basic Life Support ... The compensation range(s) in the table below represent the base salaries for all positions at a ...

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Per Diem Chat Representative information

What is a per diem chat representative?

A Per Diem Chat Representative is a customer service professional who works on an as-needed basis, providing support to customers via online chat platforms. Unlike full-time employees, per diem workers have flexible schedules and are typically called in during peak times or to cover staff shortages. Their main responsibilities include responding to customer inquiries, resolving issues, and ensuring a positive customer experience. This role is ideal for individuals seeking flexible work hours or supplemental income.

What are the key skills and qualifications needed to thrive as a per diem chat representative?

To thrive as a Per Diem Chat Representative, you need strong written communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, chat platforms, and ticketing systems is commonly required. Exceptional problem-solving abilities, patience, and the ability to multitask help representatives stand out in this flexible, customer-facing role. These skills ensure efficient handling of customer inquiries, high satisfaction rates, and effective support during fluctuating work hours.

How do per diem chat representatives typically manage fluctuating work schedules and maintain consistent performance?

Per Diem Chat Representatives often work variable hours based on organizational needs, which can range from covering peak times to filling in for absent team members. To maintain consistent performance, it's important to develop strong time-management skills and remain adaptable to sudden schedule changes. Many representatives find success by staying organized, proactively communicating their availability, and keeping up to date on company protocols and product updates. This flexibility can also offer opportunities to gain experience across different shifts and teams, which may lead to more permanent or advanced roles in customer support.

What are the most commonly searched types of Chat Representative jobs in Springfield, MA?

The most popular types of Chat Representative jobs in Springfield, MA are:

What are popular job titles related to Per Diem Chat Representative jobs in Springfield, MA?

For Per Diem Chat Representative jobs in Springfield, MA, the most frequently searched job titles are:

What job categories do people searching Per Diem Chat Representative jobs in Springfield, MA look for?

The top searched job categories for Per Diem Chat Representative jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Per Diem Chat Representative jobs?

Cities near Springfield, MA with the most Per Diem Chat Representative job openings:

Infographic showing various Per Diem Chat Representative job openings in Springfield, MA as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, and 3% Contract. Highlights an 72% Physical, 1% Hybrid, and 27% Remote job distribution.

Per diem RN

Baystate Health

Springfield, MA • On-site

Part-time

Medical, Dental, PTO

Re-posted 23 days ago


Baystate Health rating

6.2

Company rating: 6.2 out of 10

Based on 143 frontline employees who took The Breakroom Quiz

696th of 891 rated healthcare providers


Job description

Baystate Children's Hospital (BCH), a 110-bed and 57-bassinette hospital located within Baystate Medical Center, is the only accredited full-service children's hospital in western Massachusetts and provides primary and advanced medical care to babies, children, and adolescents and their families. The Children's and Adolescents Unit is seeking a part time day RN to join our team!

DEPARTMENT DESCRIPTION:

The Children's and Adolescents Unit is designed to meet the needs of babies and kids from birth to age 21. This is a special unit that tries to make each child's stay as comfortable as possible. In addition to providing excellent patient care the unit strives to provide play and activity spaces, and we have a great indoor and outdoor play deck for the children. Our team of doctors, nurses, and child life specialists as well as other specialists create a care plan that matches each child's developmental, physical, and emotional needs.

POSITION HIGHLIGHTS:

  • MAGNET RECOGNITION & SHARED GOVERNANCE. Baystate Medical Center has achieved Magnet recognition from the American Nurses Credentialing Center (ANCC), a distinction that places the hospital's nursing staff among the finest in the nation. Shared decision making between the bedside nurses and nurse leaders, which includes areas such as resources, nursing research/evidence-based practice projects, new equipment purchases, and staffing is what makes us stand out from our competition.

  • SAFETY & SUPPORT. PPE coaches and educators on site to help you thought out the day or night . Baystate Health is is committed to your safety and education. We provide with the appropriate resources you need to care for yourself and your patients.

  • PROFESSIONAL DEVELOPMENT. Baystate health is accredited to provide continuing education programs for all of our nurses. Learning and mentoring is at the core of our professional practice model. Baystate sponsors nurses obtaining certification and supports nurse empowerment through attendance at national conferences, loan reimbursement and loan forgiveness.

  • ABUNDANT BENEFITS, SALARY & SO MUCH MORE!Ask your recruiter for sign on bonus eligibility. Generous compensation package, CEU allowance, high quality, low cost medical/dental, robust paid time off. Please check with your recruiter for sign on bonus eligibility.

SCHEDULE:

  • Per Diem- Nights

  • Baystate Medical Center, Springfield, MA

QUALIFICATIONS:

  • Successfully passed Board of Registration in Nursing Examination and is licensed in the Commonwealth of Massachusetts

  • Current American Heart Association Health Care Provider CPR certification required.

  • Experience: Minimum 1 year RN experience required.

  • Education: AND required; BSN preferred.

For more information, please visit us online at: baystatehealthjobs.com or interact with us socially at facebook.com/BaystateCareers or on Twitter @BaystateCareers.

Education:

Diploma in Nursing (Required)

Certifications:

Basic Life Support - American Heart AssociationAmerican Heart AssociationAmerican Heart Association, Registered Nurse - State of MassachusettsState of MassachusettsState of Massachusetts

Compensation

Note: The compensation range(s) in the table below represent the base salaries for all positions at a given grade across the health system. Typically, a new hire can expect a starting salary somewhere in the lower part of the range. Actual salaries may vary by position and will be determined based on the candidate's relevant experience. No employee will be paid below the minimum of the range. Pay ranges are listed as hourly for non-exempt employees and based on assumed full time commitment for exempt employees.

Minimum - Midpoint - Maximum

$41.82 - $54.06 - $66.30

Equal Employment Opportunity Employer

Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.


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