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Remote Patient Navigator Jobs in Springfield, MA

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Remote Patient Navigator information

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$13

$24

$38

How much do remote patient navigator jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for remote patient navigator in Springfield, MA is $24.27, according to ZipRecruiter salary data. Most workers in this role earn between $19.18 and $26.11 per hour, depending on experience, location, and employer.

What is a remote patient navigator?

A Remote Patient Navigator helps patients navigate healthcare systems by providing guidance, support, and resource coordination remotely. They assist with appointment scheduling, insurance questions, and care plan adherence, often serving as a liaison between patients and healthcare providers. This role is crucial for improving patient access to care, reducing barriers, and enhancing overall health outcomes. Strong communication skills and knowledge of healthcare processes are essential for success in this position.

What does a remote patient navigator do?

A typical day for a Remote Patient Navigator involves conducting virtual check-ins with patients, coordinating care plans, facilitating access to medical or community resources, and documenting interactions in electronic health systems. You may work closely with physicians, nurses, and insurance providers to address patient concerns and ensure seamless communication across the healthcare team. The work is primarily conducted digitally, allowing for flexible scheduling but requiring strong self-management skills. Regularly, you will advocate for patients, answer their questions, and help them navigate healthcare barriers, making a direct impact on their overall care experience.

What are the key skills and qualifications needed to thrive as a remote patient navigator?

To thrive as a Remote Patient Navigator, you need a background in healthcare or social services, knowledge of care coordination processes, and a relevant degree or certification, such as a Certified Patient Navigator credential. Comfort with virtual communication platforms, electronic health records (EHRs), and telehealth tools is often required. Outstanding organizational skills, empathy, and the ability to communicate effectively across diverse populations distinguish successful candidates. These abilities are vital for efficiently guiding patients through complex healthcare systems and ensuring positive patient outcomes remotely.

What are popular job titles related to Remote Patient Navigator jobs in Springfield, MA?

For Remote Patient Navigator jobs in Springfield, MA, the most frequently searched job titles are:

What job categories do people searching Remote Patient Navigator jobs in Springfield, MA look for?

The top searched job categories for Remote Patient Navigator jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Remote Patient Navigator jobs?

Cities near Springfield, MA with the most Remote Patient Navigator job openings:

Remote Patient Navigator jobs near you
Infographic showing various Remote Patient Navigator job openings in Springfield, MA as of August 2026, with employment types broken down into 79% Full Time, 14% Part Time, and 7% Contract. Highlights an 100% In-person job distribution, with an average salary of $50,492 per year, or $24.3 per hour.

Remote Registered Nurse (RN) Case Manager

PharmaCord LLC

Hartford, CT • On-site, Remote

$50K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday

PharmaCord rating

7.0

Company rating: 7.0 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

267th of 496 rated business services

Job description

Valeris is a fully integrated life sciences commercialization partner that provides comprehensive solutions that span the entire healthcare value chain. Formed by the merger of PharmaCord and Mercalis, Valeris™ revolutionizes the path from life sciences innovation to real-life impact to build a world in which every patient gets the care they need. Valeris works on behalf of life sciences companies to improve the patient experience so that patients can access and adhere to critical medications. Backed by proven industry expertise, a deep commitment to patient care, the latest technology, and exceptionally talented team members, Valeris provides the data and strategic insights, patient support services and healthcare provider engagement tools to help life sciences companies successfully commercialize new products. Valeris provides commercialization solutions to more than 500 life sciences customers and has provided access and affordability support to millions of patients. The company is headquartered in Morrisville, North Carolina and Jeffersonville, Indiana. To learn more about Valeris, please visit www.valeris.com.
As a Nurse Advocate you are responsible for contact with program patients and assessing any barriers that may be present for successful initiation and completion of therapy. The Nurse Advocate will play an active role with each patient from the first point of patient program enrollment and throughout treatment to facilitate a timely and successful patient experience.
Key Responsibilities:
  • Serve as a consistent resource throughout the continuum of program services, which includes identifying barriers to therapy and helping the patient understand and navigate such barriers.
  • Serve as an educator who possesses knowledge and practical experience about clinical treatments and the strong emotions and financial implications associated with a new diagnosis, living with a chronic medical condition or life-threatening condition.
  • Enable patients by providing them with information and education about:
    • their prescribed therapy and course of treatment, fairly balanced with benefits and known side effects per manufacturer product information
    • proper administration and dosing of prescribed therapy
    • calling and working with the patient's insurance payer to determine coverage benefits, anticipated out-of-pocket costs associated with their therapy and resources for financial assistance, where applicable based upon needs communicated by the patient
    • support to help better manage the stress involved in their diagnosis.
    • Empower the patient to participate in their personal care process by triaging the patient to support for other non-program needs such as social or other intervention programs.
  • Reporting of Adverse Events/ Product Complaint received in accordance with SOP and good manufacturer practices
  • Utilize Valeris' values as the driving force behind the team's success
  • On time adherence to training deadlines for all corporate policies and procedures
  • Ensure all SOPs are followed with consistency
  • Perform additional tasks or projects as assigned

Qualifications:
  • Must have active RN licensure in current state of practice.
  • 2-3 years of nursing experience with relevant disease state experience preferred.
  • Nurseline triage, Call Center Utilization Management, Call Center Case Management, a plus.
  • Case management or Clinical Trial Nurse experience, a plus.
  • Bachelor's degree preferred.
  • Remote work eligibility is subject to all work from home criteria met and based on business need.

Physical Demands & Work Environment
  • While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit for long periods of time, use hands to type, handle or feel; and reach with hands and arms. Prefer candidates who can type at least 35 words per minute with 97% accuracy.
  • Although very minimal, flexibility to travel as needed is preferred.
  • This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, etc.

Why Work for Valeris?
We're committed to supporting the well-being and success of our team members. As part of our organization, full-time employees can expect:
  • Medical, dental, and vision plans, including HSA- and FSA-eligible options, with Valeris contributing toward premium costs
  • Additional health support, including telehealth and Employee Assistance Program (EAP) services
  • Company match on Health Savings Account contributions
  • Free Basic Life and AD&D coverage equal to your annual earnings, with a minimum of $50,000 and a maximum of $300,000
  • Company-paid Short-Term Disability coverage, with the option to purchase Long-Term Disability
  • 401(k) Retirement Savings Plan with 100% match on the first 5% you contribute, with immediate vesting
  • Paid Time Off (PTO) and Sick Leave to support work-life balance
  • Team members receive nine paid holidays plus two floating holidays
  • Opportunities for advancement in a company that supports personal and professional growth
  • A challenging, stimulating work environment that encourages new ideas
  • Work for a company that values diversity and makes deliberate efforts to create an inclusive workplace
  • A mission-driven, inclusive culture where your work makes a meaningful impact

Any offer of employment is contingent upon the successful completion of a background check and, depending on the position, a drug screen in accordance with company standards. Please note that this job description is not intended to be an exhaustive list of all duties, responsibilities, or activities associated with the position. Responsibilities and tasks may be modified at any time, with or without notice.
Our Commitment to Equal Opportunity
At Valeris, we don't just accept difference - we celebrate it, support it and we thrive on it for the benefit of our employees, our products and our community. Valeris is proud to be an equal opportunity employer.
Important Notice
Due to an increase in hiring scams, please be aware that if you are selected to move forward in our hiring process, a member of our Talent Acquisition team will contact you directly using an official @pharmacord.com and/or @valeris.com, @echo.newtonsoftware.com email address regarding next steps in our interview process.
Please Note:
  • PharmaCord will never use Microsoft Teams to reach out to candidates for interview scheduling. However, video interviews are typically conducted via Microsoft Teams. Official meeting links will always be sent from an @valeris.com, @pharmacord.com or @echo.newtonsoftware.com email address, or through our scheduling platform, Calendly.
  • We will never request your bank account information at any stage of the hiring process.
  • We will never send a check (electronic or physical) to purchase home office equipment.

If you receive any suspicious communication regarding employment with PharmaCord, please report it to our Talent Acquisition team immediately at careers@pharmacord.com

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