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Remote Patient Scheduler Jobs in Springfield, MA

... remote patient service coordinators to join their growing team. * The Patient Service Rep is responsible for reaching out to patients recently discharged from the hospital to schedule an initial ...

New

... remote patient service coordinators to join their growing team. Job Overview: The Patient Service Rep is responsible for reaching out to patients recently discharged from the hospital to schedule an ...

New

... remote patient service coordinators to join their growing team. Job Overview: The Patient Service Rep is responsible for reaching out to patients recently discharged from the hospital to schedule an ...

New

... remote patient service coordinators to join their growing team. Job Overview: The Patient Service Rep is responsible for reaching out to patients recently discharged from the hospital to schedule an ...

New

Medical Scheduler

Holyoke, MA ยท Remote

$16.85 - $25.25/hr

Assigns patient assessments and other visits as ordered by the physician using an online scheduling system. Collaborate with the Team Leader to identify clinicians with the appropriate experience and ...

Psychiatrist (Remote)

Springfield, MA ยท Remote

$325K - $375K/yr

Flexible scheduling, control over their schedule, session structure, and patient population * Minimal administrative burden in a fully remote, outpatient model What your day-to-day practice looks ...

Psychiatrist (Remote)

Springfield, MA ยท Remote

$325K - $375K/yr

Flexible scheduling, control over their schedule, session structure, and patient population * Minimal administrative burden in a fully remote, outpatient model What your day-to-day practice looks ...

Flexible scheduling within a structured outpatient model * Minimal administrative burden in a fully ... Our role is to remove administrative work so you can focus on patient care. This model works best ...

Flexible scheduling within a structured outpatient model * Minimal administrative burden in a fully ... Our role is to remove administrative work so you can focus on patient care. This model works best ...

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Remote Patient Scheduler information

See Springfield, MA salary details

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How much do remote patient scheduler jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for remote patient scheduler in Springfield, MA is $20.57, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $22.26 per hour, depending on experience, location, and employer.

What are common challenges faced by Remote Patient Schedulers, and how are they addressed?

Remote Patient Schedulers often encounter challenges such as managing high call volumes, coordinating appointments across multiple providers, and handling last-minute changes or cancellations. To address these, schedulers use advanced scheduling and EHR systems designed to streamline workflows and prioritize urgent cases. Strong communication protocols and support from supervisory staff are also in place to assist with escalated patient issues. By staying organized and adaptable, Remote Patient Schedulers are able to provide efficient service while maintaining a positive patient experience.

What are the key skills and qualifications needed to thrive in the Remote Patient Scheduler position, and why are they important?

To thrive as a Remote Patient Scheduler, you need strong organizational skills, attention to detail, and familiarity with medical terminology; a high school diploma or equivalent is often required. Experience with scheduling software, electronic health record (EHR) systems, and HIPAA compliance is typically expected. Excellent communication, empathy, and problem-solving abilities help you manage patient interactions and coordinate with healthcare teams effectively. These skills and qualities are vital to ensure appointments are efficiently scheduled, patient information is accurate, and the overall experience is seamless for both patients and providers.

What is a Remote Patient Scheduler job?

A Remote Patient Scheduler is responsible for coordinating patient appointments, verifying insurance details, and managing scheduling conflicts, all while working from a remote location. They communicate with patients via phone, email, or online portals to ensure efficient appointment scheduling. This role requires strong organizational skills, attention to detail, and customer service experience. Many positions also require familiarity with healthcare systems and electronic medical records (EMR) software.

What are popular job titles related to Remote Patient Scheduler jobs in Springfield, MA? For Remote Patient Scheduler jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Remote Patient Scheduler jobs in Springfield, MA look for? The top searched job categories for Remote Patient Scheduler jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Remote Patient Scheduler jobs? Cities near Springfield, MA with the most Remote Patient Scheduler job openings:
Patient Service Representative

Patient Service Representative

TEKsystems

Hartford, CT โ€ข Remote

$17.50/hr

Contractor

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

New


Job description

Our client, a reputable healthcare company, is hiring for a fully remote Patient Service Representative!

Job Description:

  • One of our clients, who delivers home health solutions, in partnership with payers and providers, is seeking remote patient service coordinators to join their growing team.
  • The Patient Service Rep is responsible for reaching out to patients recently discharged from the hospital to schedule an initial assessment call with a Nurse Coach.
  • The Patient Advocate is responsible for meeting and or exceeding weekly patient contact and engagement metrics.
  • Monitors and supports clinicians to ensure service levels and requirements are met.
  • Makes outbound calls to patients recently discharged from the hospital to schedule an initial assessment with the Nurse Coach.
  • Responsible for servicing patients making incoming calls with questions and/or returning messages to be scheduled with Nurse Coaches.
  • Understands that timely and accurate documentation is critical to the success of CareCentrix.
  • Provides non-clinical issue resolution and escalation of an issue to management when appropriate.
  • Participates in and contributes to performance and process improvement activities.
  • Responsible for speaking with physicians and coordinating in-home care for the patient.
  • anticipates and provides feedback when implementing process changes and raises opportunities to leadership ensuring compliance to policies, legal requirements and regulatory mandates.

Qualifications to Apply:

โ€ข 1+ years of Call Center experience is REQUIRED

โ€ข Sales/Outreach Experience and/or High-Volume Customer Service

โ€ข Experience within Healthcare is preferred (enrollment, eligibility, claims processing, collections, reimbursement, insurance verification, medical billing/coding or RELATED FIELD)

โ€ข Must be available to work an 8-hour shift, in a call center, stationary environment

โ€ข Must be available to work weekends

โ€ข Must meet internet speed requirements (will be tested) / Confidential workspace

โ€ข High School Diploma or equivalent

APPLY NOW!!!!

Job Type & Location

This is a Contract to Hire position based out of Hartford, CT 06103.

Pay and Benefits

The pay range for this position is $17.50 - $17.50/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
โ€ข Medical, dental & vision
โ€ข Critical Illness, Accident, and Hospital
โ€ข 401(k) Retirement Plan โ€“ Pre-tax and Roth post-tax contributions available
โ€ข Life Insurance (Voluntary Life & AD&D for the employee and dependents)
โ€ข Short and long-term disability
โ€ข Health Spending Account (HSA)
โ€ข Transportation benefits
โ€ข Employee Assistance Program
โ€ข Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on Jul 23, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Weโ€™re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Weโ€™re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Weโ€™re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Weโ€™re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.