ZipRecruiter

Log In

1

Patient Coordinator Jobs in Springfield, MA (NOW HIRING)

Aspen Dental

Patient Coordinator

Glastonbury, CT

$19 - $20.50/hr

When you join our team as a Patient Coordinator, which at Aspen we call Patient Experience Coordinator, you will have the opportunity to give back to communities and positively affect patients' lives.

Aspen Dental

Patient Coordinator

Glastonbury, CT · On-site

$19 - $20.50/hr

When you join our team as a Patient Coordinator, which at Aspen we call Patient Experience Coordinator, you will have the opportunity to give back to communities and positively affect patients' lives.

Aspen Dental

Patient Coordinator

Glastonbury, CT

$19 - $20.50/hr

When you join our team as a Patient Coordinator, which at Aspen we call Patient Experience Coordinator, you will have the opportunity to give back to communities and positively affect patients' lives.

Simply Dental

Patient Coordinator

West Brookfield, MA · On-site

$22 - $25/hr

At Simply Orthodontics, the Orthodontic Patient Coordinator is more than a front desk role -- you are the first impression and a key part of creating a welcoming, positive experience for every ...

Robert W. Shamey, DMD

Be Seen First

receptionist/patient coordinator

Ware, MA · On-site

$23 - $27/hr

Part time employment opportunity for an experienced front desk receptionist / patient coordinator for a busy rural dental practice established in 1988. Experience with Dentrix practice management ...

Smile Brands

Patient Care Coordinator

Southwick, MA · On-site

$20 - $27/hr

Our Southwick office is seeking a friendly, organized, and service-focused Patient Care Coordinator who is passionate about creating positive experiences and helping patients feel comfortable ...

Smile Brands

Patient Care Coordinator

Southwick, MA · On-site

$20 - $27/hr

Our Southwick office is seeking a friendly, organized, and service-focused Patient Care Coordinator who is passionate about creating positive experiences and helping patients feel comfortable ...

Smile Brands

Patient Care Coordinator

Southwick, MA · On-site

$20 - $27/hr

Our Southwick office is seeking a friendly, organized, and service-focused Patient Care Coordinator who is passionate about creating positive experiences and helping patients feel comfortable ...

next page

Showing results 1-20

All JobsPatient JobsPatient Coordinator JobsPatient Coordinator Jobs in Springfield, MA

Patient Coordinator information

See Springfield, MA salary details

$9

$19

$27

How much do patient coordinator jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for patient coordinator in Springfield, MA is $19.08, according to ZipRecruiter salary data. Most workers in this role earn between $16.30 and $21.78 per hour, depending on experience, location, and employer.

What does a patient coordinator do?

A Patient Coordinator is a healthcare professional responsible for managing and streamlining communication between patients and medical staff. Their duties often include scheduling appointments, verifying patient information, explaining treatment procedures, and ensuring patients understand their care plans. They act as a liaison to improve the patient experience and help maintain efficient administrative operations within healthcare facilities. Patient Coordinators play a vital role in supporting both patients and healthcare providers.

What are the key skills and qualifications needed to thrive as a patient coordinator, and why are they important?

To thrive as a Patient Coordinator, you need strong organizational skills, attention to detail, and a background in healthcare administration, often supported by an associate degree or relevant certification. Familiarity with electronic health records (EHR) systems, scheduling software, and insurance verification tools is typically required. Excellent interpersonal skills, empathy, and the ability to multitask help Patient Coordinators effectively support patients and collaborate with medical staff. These skills are vital for ensuring smooth patient flow, accurate information management, and a positive experience within healthcare facilities.

How does a patient coordinator typically collaborate with medical staff and patients to ensure smooth appointment scheduling and follow-up care?

Patient Coordinators serve as a critical liaison between patients and medical staff, ensuring efficient appointment scheduling, clear communication, and timely follow-up care. They often coordinate with doctors, nurses, and administrative teams to verify patient information, relay important instructions, and address any scheduling conflicts. This role requires strong organizational and interpersonal skills, as Patient Coordinators must balance patient needs with clinic availability, proactively resolve issues, and support a positive patient experience throughout the care process.

What is the difference between Patient Coordinator vs Medical Assistant?

AspectPatient CoordinatorMedical Assistant
Required CredentialsHigh school diploma, some roles may require certificationHigh school diploma, certification often preferred
Work EnvironmentMedical offices, clinics, hospitals, primarily administrativeClinics, hospitals, assisting with patient care and procedures
Employer & Industry UsageHealthcare facilities, outpatient clinics, specialty practicesHospitals, clinics, physician offices
Common Search & ComparisonPatient Coordinator vs Medical Assistant

While both roles work in healthcare settings, Patient Coordinators focus on scheduling, patient communication, and administrative tasks, whereas Medical Assistants handle clinical duties and direct patient care. Understanding these differences helps in choosing the right career path or job search focus.

Is a patient coordinator the same as a receptionist?

A patient coordinator is a role that involves managing patient appointments, coordinating care, and communicating with patients and healthcare providers. A receptionist primarily handles front-desk duties such as greeting patients, scheduling appointments, and answering phones. While there is some overlap in administrative tasks, they are distinct roles with different responsibilities.

What do I need to be a patient coordinator?

To become a patient coordinator, you typically need a high school diploma or equivalent, strong communication and organizational skills, and experience in healthcare or customer service. Some positions may require knowledge of medical terminology or familiarity with electronic health records (EHR) systems. Certification is not always required but can enhance job prospects.

What is the work of a patient coordinator?

A patient coordinator manages patient appointments, communicates with patients and healthcare providers, and ensures patients receive proper care and information. They often handle scheduling, insurance verification, and patient records, requiring strong organizational and communication skills.
More about Patient Coordinator jobs

What job categories do people searching Patient Coordinator jobs in Springfield, MA look for?

The top searched job categories for Patient Coordinator jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Patient Coordinator jobs?

Cities near Springfield, MA with the most Patient Coordinator job openings:

Patient Coordinator jobs near you
Infographic showing various Patient Coordinator job openings in Springfield, MA as of August 2026, with employment types broken down into 2% As Needed, 73% Full Time, 18% Part Time, and 7% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $38,753 per year, or $18.6 per hour.

Patient Coordinator

Aspen Dental

Glastonbury, CT

$19 - $20.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 4 days ago

Aspen Dental rating

6.3

Company rating: 6.3 out of 10

Based on 464 frontline employees who took The Breakroom Quiz

670th of 898 rated healthcare providers

Job description

At Aspen Dental, we put You first, offering the security and job stability that comes with working with a world-class dental service organization (DSO).  Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career.  When you join our team as a Patient Coordinator, which at Aspen we call Patient Experience Coordinator, you will have the opportunity to give back to communities and positively affect patients’ lives.  

Job Type: Full Time

Salary: $19 - $20.50 / hour

At Aspen Dental, we put You First.  We offer: 

  • A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match* 
  • Career development and growth opportunities with our best-in-class training program to support you at every stage of your career 
  • A fun and supportive culture that encourages collaboration and innovation 
  • Free Continuous Learning through TAG U

How You’ll Make a Difference 

As a Patient Coordinator, you will report to the Manager and perform daily front office tasks and duties to help create lasting impressions and build trust and loyalty with patients. When you join an Aspen Dental practice, you’ll participate in a four-week training program to succeed in your role.

  • Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
  • Provide patient support by scheduling and confirming patient appointments, organizing charts, verifying insurance and payment collection
  • Balance nightly deposits and credit card processing
  • Additional tasks as assigned by the Manager

Preferred Qualifications

  • High school diploma or equivalent
  • Strong communication and interpersonal skills with an ethical mindset
  • High regard for time management
  • Organized and detail oriented
  • Must be age 18 or older

Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization.

*May vary by independently owned and operated Aspen Dental locations.

ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

What Aspen Dental employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply