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Patient Services Manager Jobs in Springfield, MA

TEKsystems

Patient Service Representative

Hartford, CT · Remote

$17.50/hr

... management when appropriate. • Participates in and contributes to performance and process ... As an industry leader in Full-Stack Technology Services, Talent Services, and real-world ...

ZOLL LifeVest

Patient Service Representative

Hartford, CT · On-site

$17.75 - $22.50/hr

Position Title: Patient Service Representative (PSR) Flexible Position! Preferred Candidates ... Manage equipment & garment inventory * Contact caregivers and family to schedule fittings

ZOLL LifeVest

Patient Service Representative

Hartford, CT · On-site

$17.75 - $22.50/hr

Position Title: Patient Service Representative (PSR) Flexible Position! Preferred Candidates ... Manage equipment & garment inventory * Contact caregivers and family to schedule fittings

ZOLL LifeVest

Patient Service Representative

Hartford, CT · On-site

$17.75 - $22.50/hr

Position Title: Patient Service Representative (PSR) Flexible Position! Preferred Candidates ... Manage equipment & garment inventory * Contact caregivers and family to schedule fittings

ZOLL LifeVest

Patient Service Representative

Hartford, CT · On-site

$17.75 - $22.50/hr

Position Title: Patient Service Representative (PSR) Flexible Position! Preferred Candidates ... Manage equipment & garment inventory * Contact caregivers and family to schedule fittings

PMCOE

Patient Service Representative

Manchester, CT · On-site

$17.75 - $22.75/hr

This is a contract position thru August 2021 Qualifications 1. Excellent customer service and communication skills. 2. Empathetic personality and attention to patient's needs. 3. Management of ...

PMCOE

Patient Service Representative

Manchester, CT

$17.75 - $22.75/hr

This is a contract position thru August 2021 Qualifications 1. Excellent customer service and communication skills. 2. Empathetic personality and attention to patient's needs. 3. Management of ...

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All JobsPatient Services JobsPatient Services Manager JobsPatient Services Manager Jobs in Springfield, MA

Patient Services Manager information

See Springfield, MA salary details

$29.9K

$65.9K

$111.6K

How much do patient services manager jobs pay per year?

As of Jul 27, 2026, the average yearly pay for patient services manager in Springfield, MA is $65,853.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,800.00 and $78,700.00 per year, depending on experience, location, and employer.

What is a patient service manager?

A patient service manager is a healthcare professional responsible for overseeing patient services, managing staff, coordinating patient care, and ensuring efficient operations within a medical facility. They often handle patient inquiries, billing, and compliance with healthcare regulations, requiring strong communication and organizational skills.

What is the difference between Patient Services Manager vs Patient Coordinator?

AspectPatient Services ManagerPatient Coordinator
CredentialsTypically requires a bachelor's degree in healthcare administration or related field; certifications like Certified Medical Manager (CMM) are commonHigh school diploma or associate degree; certifications like Certified Medical Administrative Assistant (CMAA) can be beneficial
Work EnvironmentSupervises staff, manages patient flow, and oversees administrative functions in clinics or hospitalsAssists patients with scheduling, registration, and initial inquiries, often working directly with patients and staff
Employer & IndustryHospitals, clinics, healthcare organizationsMedical offices, outpatient clinics, healthcare facilities

The Patient Services Manager focuses on overseeing administrative staff and operations, ensuring smooth patient services. In contrast, the Patient Coordinator primarily handles patient interactions, scheduling, and front-office duties. Both roles are essential in healthcare settings but differ in scope and responsibilities.

Is being a MOA a good entry-level job?

A Medical Office Assistant (MOA) role is often considered an entry-level position in healthcare, providing foundational experience in patient interaction, administrative tasks, and medical office operations. It can serve as a stepping stone to more advanced healthcare careers, but may require certification or training beforehand.

How does a Patient Services Manager typically collaborate with clinical staff to improve patient experience?

Patient Services Managers work closely with clinical staff such as nurses, physicians, and allied health professionals to streamline communication and ensure patients receive timely, coordinated care. They often facilitate interdisciplinary meetings, address patient feedback, and help resolve any service-related issues that arise. By fostering strong relationships and open communication across departments, Patient Services Managers play a key role in enhancing patient satisfaction and optimizing operational efficiency.

What is the highest paying job in healthcare management?

The highest paying roles in healthcare management include Chief Executive Officers (CEOs) of hospitals and health systems, with salaries often exceeding $200,000 annually. Other high-paying positions include Chief Operating Officers (COOs) and Chief Financial Officers (CFOs), who oversee large healthcare organizations and require extensive experience and leadership skills.

What does a Patient Services Manager do?

A Patient Services Manager is responsible for overseeing the administrative and operational aspects of patient care within a healthcare facility. They coordinate schedules, manage patient admissions and discharges, and ensure that patients receive quality service throughout their stay or visit. Additionally, they supervise staff, address patient concerns, and work to improve the overall patient experience. Their role is essential in maintaining efficient and patient-centered healthcare delivery.

What are the key skills and qualifications needed to thrive as a Patient Services Manager, and why are they important?

To thrive as a Patient Services Manager, you need a background in healthcare administration or a related field, often supported by a bachelor’s degree and experience in patient services or management. Familiarity with hospital information systems, scheduling software, and compliance standards such as HIPAA is typically required. Strong leadership, problem-solving, and interpersonal communication skills help manage staff and ensure positive patient experiences. These abilities are crucial to coordinate efficient patient care operations, enhance service quality, and maintain regulatory compliance in healthcare settings.

What skills do you need to be a patient care manager?

A patient services manager needs strong communication, organizational, and leadership skills to coordinate patient care and manage staff effectively. Knowledge of healthcare regulations, proficiency with electronic health records (EHR) systems, and the ability to handle sensitive patient information are also essential. Additionally, problem-solving skills and the capacity to work under pressure are important in this role.
What are popular job titles related to Patient Services Manager jobs in Springfield, MA? For Patient Services Manager jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Patient Services Manager jobs in Springfield, MA look for? The top searched job categories for Patient Services Manager jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Patient Services Manager jobs? Cities near Springfield, MA with the most Patient Services Manager job openings:
Patient Services Manager jobs near you
Infographic showing various Patient Services Manager job openings in Springfield, MA as of July 2026, with employment types broken down into 81% Full Time, 17% Part Time, 1% Temporary, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $65,853 per year, or $31.7 per hour.
PATIENT FOOD SERVICES MANAGER

PATIENT FOOD SERVICES MANAGER

Morrison Healthcare

Hartford, CT • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago

Job description

 Salary: 85,000 - 95,000 / year based on experience

Other Forms of Compensation: Flexible Paid Time Off, Benefits, 401K, Training 

Pay Grade: 14 

Morrison Healthcare, a Compass Healthcare company, is a leader in healthcare food and nutrition services company, serving more than 1,000 hospitals and healthcare systems across the country. With more than 31,000 associates nationwide, Morrison uses the Power of Food to create personalized dining experiences for patients and in their cafés to advance the healing and healthful missions of its clients. Morrison has been serving some of the nation’s largest health systems for more than 70 years, and it leverages culinary, nutritional, and operational expertise to provide consistency and transform the healthcare experience. Since 2012, Morrison has been recognized as one of Modern Healthcare’s Best Places to Work and Training Magazine has named it a Top 125/APEX Award Training Organization. Morrison has more than 1,600 registered dietitians and 1,200 executive chefs, and serves more than 600M meals annually.

Job Summary

We are seeking an experienced Patient Services Manager to lead our Patient Services team within an acute care hospital in Hartford, CT. This leadership role oversees a team of five supervisors and approximately 120 staff members, supporting an operation that serves around 600 patient meals during each meal period.

Key Responsibilities
  • Set strategic goals and oversee the delivery of patient food services aligned with clinical direction and the needs of the patient population
  • Recruit, lead, coach, train, and develop Patient Services team members to drive operational excellence
  • Ensure strict adherence to dietary restrictions and modified diet requirements while supporting patient preferences within prescribed guidelines
  • Promote and support initiatives that enhance overall patient satisfaction
  • Maintain compliance with all applicable federal, state, and accrediting agency standards, as well as facility policies, including HIPAA and patient rights regulations
  • Lead or participate in patient satisfaction initiatives, departmental meetings, and organization-wide Quality Assurance and Performance Improvement (QAPI) programs
Qualifications
  • Associate degree with at least one (1) year of experience in food services or a related field, or a bachelor’s degree in food service management, nutrition, or a related discipline
  • Certified Dietary Manager (CDM), Registered Diet Technician (DTR), or Registered Dietitian (RD) credentials preferred
  • Minimum of one (1) year of food service management experience, ideally in an acute care environment
  • ServSafe® certification preferred
  • Proficiency in Microsoft Office applications, electronic medical records (EMR), and diet office systems

Apply to Morrison Healthcare today!

Morrison Healthcare is a member of Compass Group USA

Click here to Learn More about the Compass Story

Associates at Morrison Healthcare are offered many fantastic benefits. 

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Flexible Time Off
  • Paid Parental Leave
  • Holiday Time Off (varies by site/state)
  • Personal Leave
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_MorrisonHealthcare.pdf

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Applications are accepted on an ongoing basis.

Morrison Healthcare maintains a drug-free workplace.

Req ID:  1540634

Morrison Healthcare 

Teresa E Whiteside 

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