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Patient Registration Manager Jobs in Springfield, MA

Concentra

Patient Service Specialist

Springfield, MA · On-site

$17.19 - $22.34/hr

... registration, patient scheduling, providing excellent customer service to clients, and management of multi-line phone system. This role requires a general knowledge of various systems and/or ...

Concentra

Patient Service Specialist

Springfield, MA · On-site

$17.19 - $22.34/hr

... registration, patient scheduling, providing excellent customer service to clients, and management of multi-line phone system. This role requires a general knowledge of various systems and/or ...

Concentra

Patient Service Specialist

Springfield, MA

$17.19 - $22.34/hr

... registration, patient scheduling, providing excellent customer service to clients, and management of multi-line phone system. This role requires a general knowledge of various systems and/or ...

Concentra

Patient Service Specialist

Springfield, MA

$17.19 - $22.34/hr

... registration, patient scheduling, providing excellent customer service to clients, and management of multi-line phone system. This role requires a general knowledge of various systems and/or ...

Concentra

Patient Service Specialist

Springfield, MA · On-site

$17.19 - $22.34/hr

... registration, patient scheduling, providing excellent customer service to clients, and management of multi-line phone system. This role requires a general knowledge of various systems and/or ...

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Patient Registration Manager information

See Springfield, MA salary details

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How much do patient registration manager jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for patient registration manager in Springfield, MA is $21.43, according to ZipRecruiter salary data. Most workers in this role earn between $17.21 and $22.26 per hour, depending on experience, location, and employer.

What does a patient registration manager do?

A Patient Registration Manager oversees the operations of patient registration departments in healthcare facilities. They are responsible for ensuring that patient data is accurately collected, entered, and maintained for both administrative and clinical purposes. Their duties include supervising registration staff, implementing policies to improve efficiency, ensuring compliance with healthcare regulations, and resolving any issues related to patient admissions or records. They play a critical role in ensuring a smooth patient intake process and maintaining high standards of customer service.

What are the key skills and qualifications needed to thrive as a patient registration manager?

To thrive as a Patient Registration Manager, you need a solid background in healthcare administration, knowledge of patient registration processes, and experience with regulatory compliance, often supported by a bachelor’s degree in a related field. Familiarity with hospital information systems (HIS), electronic health records (EHRs), and billing software is typically required. Strong leadership, problem-solving, and interpersonal communication skills help manage staff and ensure positive patient experiences. These skills are crucial for maintaining accurate records, optimizing workflow, and ensuring regulatory and customer service standards are consistently met.

What are some common challenges faced by patient registration managers, and how can they be addressed?

Patient Registration Managers often encounter challenges such as managing high patient volumes, ensuring accurate data entry, and maintaining compliance with privacy regulations. These can be addressed by implementing efficient workflow processes, providing regular training to staff on both technical systems and customer service, and fostering open communication within the team. Staying current with healthcare technology and regulatory changes is also crucial to minimize errors and improve the patient registration experience.

What is the difference between Patient Registration Manager vs Patient Services Coordinator?

AspectPatient Registration ManagerPatient Services Coordinator
CredentialsHigh school diploma, certification in medical office administration preferredHigh school diploma or equivalent, customer service experience
Work EnvironmentMedical offices, hospitals, clinicsHospitals, outpatient clinics, healthcare facilities
ResponsibilitiesOversees patient registration, manages registration staff, ensures data accuracyAssists patients with registration, answers inquiries, coordinates patient flow

The Patient Registration Manager focuses on supervising registration processes and staff, ensuring data accuracy and compliance. In contrast, the Patient Services Coordinator provides direct patient assistance, handling inquiries and facilitating smooth registration. Both roles are essential in healthcare settings but differ in scope and responsibilities.

What are the most commonly searched types of Patient Registration jobs in Springfield, MA?

The most popular types of Patient Registration jobs in Springfield, MA are:

What job categories do people searching Patient Registration Manager jobs in Springfield, MA look for?

The top searched job categories for Patient Registration Manager jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Patient Registration Manager jobs?

Cities near Springfield, MA with the most Patient Registration Manager job openings:

Patient Registration Manager jobs near you

Front Desk Patient Registration - Occupational Health

Trinityhealth

Hartford, CT • On-site

$15.25 - $19.50/hr

Full-time

Re-posted 21 hours ago

Job description

Employment Type:Full timeShift:Day ShiftDescription:Saint Francis Hospital is looking for an Occupational Health Assistant for front desk / reception and patient registration duties.
Entry level $18.50-$23.50 depending on experience

Position Purpose

Provides front desk medical office support services for the Medical and Administrative Directors. Performs a wide range of secretarial/administrative functions while supporting and assisting the staff of Occupational Health & Health Promotion. Independently drafts memos and general correspondence with little or no supervision. Maintains a broad familiarity with the scope of services, functions and procedures of the department. Assists the Site Manager with special projects and with the supervision of volunteers. Occasional coverage at another departmental site may be required. Medical reception duties as required by Site Manager

What you will do

  • Greet patients to department in a pleasant, professional and efficient manner and ensures that the wait time is comfortable

  • Answer phones and provide exceptional customer service

  • Prepare and maintain patient's records, obtains accurate insurance and registration information

  • Perform other special assignments as requested. Support staff with clerical tasks and participates in care team meetings

Minimum Qualifications

  • High School diploma or equivalent; College coursework preferred

  • 3 to 5 years medical office experience preferred

  • Familiarity with Medical Terminology, Coding experience preferred

  • Must be well organized, communicate clearly and maintain a calm and professional manner

Position Highlights and Benefits

  • Full-Time 40hr Mon-Fri, 8-4:30

  • Excellent benefits starting day 1!

Ministry/Facility Information

Saint Francis Hospitaliscommitted to exceeding the expectations of our patients and families by providing world-class service in a progressive, people-centered, compassionate health care environment. We are licensed for 617 beds and 65 bassinets, are a major teaching hospital and the largest Catholic hospital in New England.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

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