Patient Transport Manager Jobs in Springfield, MA

Main Function:

Under the direction of the Support Services Manager and within established organizational and departmental policies and procedures, responsible for performing a variety of duties, including transporting patients, and sorting, processing and delivering mail and packages.

This position is part of the 1199SEIU Bargaining Unit at Cooley Dickinson Hospital.

Essential Job Functions:

• Use proper body mechanics to transport patients and equipment to all areas of the hospital. Transport and lift bodies into the morgue.
• Transport blood to the floors as requested.
• With, or without, nursing personnel, transfer patients onto and/or off beds, wheelchairs, and stretchers during patient transport.
• Change oxygen tanks and maintain proper number of oxygen tanks in each unit.
• Ensure proper IV positioning; make minor body adjustments and reset IV accordingly during patient transport.
• Monitor patients requiring one to one observation, reporting change(s) in conditions and needs, and care as supervisor indicates.
• Respond to security and life safety issues as needed.
• Process incoming and outgoing mail and packages using a variety of delivery companies including, but not limited to, United States Postal Service, United Parcel Service and Federal Express.
• Process and track packages using UPS computer.
• Process outgoing letters using an automated mailing machine. Maintain related records and track charges by printing reports.
• Prepare special mailings with Postal Service; i.e. First Class, Pre-sort and Third Class Bulk Mailings. Complete necessary forms, sort and set up mailing for proper classification.
• Sort interoffice memoranda and doctor's reports and distribute them to the proper locations.
• Patient Observer: (as needed)
• Remain in constant attendance with assigned high risk patient until relieved by assigned member of the healthcare team.
• Maintain safety for patients with suicidal ideation.
• Obtain assistance from healthcare team with any restrained patient who needs attention or assistance.
• Immediately report any change in the patient's condition to the patient's nurse.
• Perform the following tasks as necessary under the direction of the assigned nurse to maintain patient comfort and safety:
• Falls prevention
• Assist to place patient's extremities back into bed as needed
• Remove clutter or items within patient's reach
• Offer assistance with toileting
• Assist patient to walk if independent in ambulation
• Offer food and fluids
• Assist health care team members with turning and repositioning while maintaining patient privacy and dignity.
• Recognize when/how to call 44 for help
• Interact with patient as directed by the patient's nurse. Activities may include reading or talking to the patient, or playing cards
• Document patient status and interactions on required form per hospital policy
• The following responsibilities will require assistance from a trained member of the healthcare team:
• Application and ongoing assessment of restraints
• (If restraints are in use, PCO will notify healthcare team if restraints become too loose or too tight or if patient requires further help)
• Use of assistive devices
• Use of lift equipment
• Feeding patient with high risk of aspiration
• Adhere to strict confidentiality guidelines.
• Maintain established hospital and departmental policies and procedures, objectives, confidentiality, quality improvement program, compliance, safety, infection control, and environmental standards.
• Maintain professional growth and development through attendance at seminars, workshops, conferences or in-services, professional affiliations, or journals to stay abreast of current trends in field of expertise.
• Meet annual competency and retraining requirements.
• Attend meetings as required.

Minimum Requirements:

• High school diploma or equivalent required
• Non-Violent Crisis Intervention training (MOAB or equivalent) required within three (3) months of hire
• Demonstrated strong interpersonal skills required
• Demonstrated basic computer skills required
• Demonstrated good judgment required; demonstrated ability to interpret and adhere to both verbal and written instructions required
• Three (3) to six (6) months experience preferred
• Availability to work weekends, and holidays required