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Patient Coordinator Jobs in Springfield, MA (NOW HIRING)

UMR

Senior Patient Care Coordinator

Manchester, CT · On-site

$20 - $36/hr

Reporting to the Practice Manager, the Administrative Lead is responsible for coordinating the ... and patient satisfaction. Primary Responsibilities: * Support the care team and patients by ...

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Patient Coordinator information

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$19

$27

How much do patient coordinator jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for patient coordinator in Springfield, MA is $19.08, according to ZipRecruiter salary data. Most workers in this role earn between $16.30 and $21.78 per hour, depending on experience, location, and employer.

What does a patient coordinator do?

A Patient Coordinator is a healthcare professional responsible for managing and streamlining communication between patients and medical staff. Their duties often include scheduling appointments, verifying patient information, explaining treatment procedures, and ensuring patients understand their care plans. They act as a liaison to improve the patient experience and help maintain efficient administrative operations within healthcare facilities. Patient Coordinators play a vital role in supporting both patients and healthcare providers.

What are the key skills and qualifications needed to thrive as a patient coordinator, and why are they important?

To thrive as a Patient Coordinator, you need strong organizational skills, attention to detail, and a background in healthcare administration, often supported by an associate degree or relevant certification. Familiarity with electronic health records (EHR) systems, scheduling software, and insurance verification tools is typically required. Excellent interpersonal skills, empathy, and the ability to multitask help Patient Coordinators effectively support patients and collaborate with medical staff. These skills are vital for ensuring smooth patient flow, accurate information management, and a positive experience within healthcare facilities.

How does a patient coordinator typically collaborate with medical staff and patients to ensure smooth appointment scheduling and follow-up care?

Patient Coordinators serve as a critical liaison between patients and medical staff, ensuring efficient appointment scheduling, clear communication, and timely follow-up care. They often coordinate with doctors, nurses, and administrative teams to verify patient information, relay important instructions, and address any scheduling conflicts. This role requires strong organizational and interpersonal skills, as Patient Coordinators must balance patient needs with clinic availability, proactively resolve issues, and support a positive patient experience throughout the care process.

What is the difference between Patient Coordinator vs Medical Assistant?

AspectPatient CoordinatorMedical Assistant
Required CredentialsHigh school diploma, some roles may require certificationHigh school diploma, certification often preferred
Work EnvironmentMedical offices, clinics, hospitals, primarily administrativeClinics, hospitals, assisting with patient care and procedures
Employer & Industry UsageHealthcare facilities, outpatient clinics, specialty practicesHospitals, clinics, physician offices
Common Search & ComparisonPatient Coordinator vs Medical Assistant

While both roles work in healthcare settings, Patient Coordinators focus on scheduling, patient communication, and administrative tasks, whereas Medical Assistants handle clinical duties and direct patient care. Understanding these differences helps in choosing the right career path or job search focus.

Is a patient coordinator the same as a receptionist?

A patient coordinator is a role that involves managing patient appointments, coordinating care, and communicating with patients and healthcare providers. A receptionist primarily handles front-desk duties such as greeting patients, scheduling appointments, and answering phones. While there is some overlap in administrative tasks, they are distinct roles with different responsibilities.

What do I need to be a patient coordinator?

To become a patient coordinator, you typically need a high school diploma or equivalent, strong communication and organizational skills, and experience in healthcare or customer service. Some positions may require knowledge of medical terminology or familiarity with electronic health records (EHR) systems. Certification is not always required but can enhance job prospects.

What is the work of a patient coordinator?

A patient coordinator manages patient appointments, communicates with patients and healthcare providers, and ensures patients receive proper care and information. They often handle scheduling, insurance verification, and patient records, requiring strong organizational and communication skills.
More about Patient Coordinator jobs

What job categories do people searching Patient Coordinator jobs in Springfield, MA look for?

The top searched job categories for Patient Coordinator jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Patient Coordinator jobs?

Cities near Springfield, MA with the most Patient Coordinator job openings:

Patient Coordinator jobs near you
Infographic showing various Patient Coordinator job openings in Springfield, MA as of August 2026, with employment types broken down into 2% As Needed, 73% Full Time, 18% Part Time, and 7% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $38,753 per year, or $18.6 per hour.

Patient Service Coordinator - Urology

Hartford HealthCare at Home

Hartford, CT • On-site

Other

Medical, Dental, Vision, PTO

Re-posted 6 days ago

Job description

Job Posting

Aug 11, 2026 Patient Service Coordinator - Urology - ( 26162100 )

Description

Join a High-Energy Team Supporting Exceptional Physicians Are you ready to thrive in a fast-paced, collaborative environment where innovation and excellence are the norm? Our office is buzzing with energy, driven by a team of passionate professionals and dynamic physicians who are transforming healthcare every day. We're looking for individuals who bring enthusiasm, adaptability, and a proactive spirit to help us deliver outstanding support and results. If you're excited by the idea of working alongside forward-thinking medical experts in a vibrant setting, we'd love to connect! At Hartford HealthCare Medical Group we not only take great care of our patients, we take great care of our colleagues too! Our benefit options are designed so you can care for yourself and your family, just as you care for others when you are here. • Tuition Reimbursement up to $5,250.00 after six months of employment and up to 40% tuition discounts with partnering institutions for colleagues AND dependents • Medical, dental and vision coverage options • Generous PTO to promote work/life balance • Employee assistance and wellness programs include a strong focus on promoting mental health • Discounts on services, products and optional coverages – movie tickets, pet insurance, travel and more!

Qualifications

Relevant experience in a fast-paced medical office highly preferred. Strong working knowledge of insurance requirements. Epic experience preferred. Positive, customer-focused approach, with commitment to providing excellent patient care. Ability to adapt quickly in a fast-paced environment juggling multiple competing tasks and demands. Proven ability to work effectively in a team environment. Excellent verbal communication skills. Ability to communicate in other languages highly desirable. Strong computer skills. Solid working knowledge of Microsoft Office software. Basic working knowledge of medical terminology. Ability to travel independently to satellite offices with or without advanced notice. With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance. Start here and be part of something better! Regular Standard Hours Per Week : 40 Schedule : Full-time (40 hours) Shift Details : Monday - Friday

Hartford HealthCare at Home logo

About Hartford HealthCare at Home

Sourced by ZipRecruiter

Hartford HealthCare at Home, based in Wethersfield, Connecticut, US, is a premier provider in the healthcare industry, specifically in home-based care services. Their official website can be accessed at hartfordhealthcareathome.org. They offer a wide range of services including nursing, physical therapy, occupational therapy, speech therapy, social work, and home health aid. The company was established with the mission to enhance the capability of people to achieve optimal health and wellbeing through its home care services. They maintain a patient-centric approach and belief in making a real difference in people's lives. As an integral part of Hartford HealthCare, they share the vision to be “most trusted for personalized coordinated care”.

Industry

Health care and social assistance

Company size

201 - 500 Employees

Headquarters location

Wethersfield, CT, US

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