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Remote Patient Scheduler Jobs in Springfield, MA

Flexible scheduling within a structured outpatient model * Minimal administrative burden in a fully ... Our role is to remove administrative work so you can focus on patient care. This model works best ...

Flexible scheduling within a structured outpatient model * Minimal administrative burden in a fully ... Our role is to remove administrative work so you can focus on patient care. This model works best ...

... focus on patient care. Backed by leading investors, Dutch has the stability and resources to ... Flexible scheduling - Work from anywhere, with scheduling that fits your life * Remote-only - No ...

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Remote Patient Scheduler information

See Springfield, MA salary details

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How much do remote patient scheduler jobs pay per hour?

As of Jul 19, 2026, the average hourly pay for remote patient scheduler in Springfield, MA is $20.57, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $22.26 per hour, depending on experience, location, and employer.

What are common challenges faced by Remote Patient Schedulers, and how are they addressed?

Remote Patient Schedulers often encounter challenges such as managing high call volumes, coordinating appointments across multiple providers, and handling last-minute changes or cancellations. To address these, schedulers use advanced scheduling and EHR systems designed to streamline workflows and prioritize urgent cases. Strong communication protocols and support from supervisory staff are also in place to assist with escalated patient issues. By staying organized and adaptable, Remote Patient Schedulers are able to provide efficient service while maintaining a positive patient experience.

What are the key skills and qualifications needed to thrive in the Remote Patient Scheduler position, and why are they important?

To thrive as a Remote Patient Scheduler, you need strong organizational skills, attention to detail, and familiarity with medical terminology; a high school diploma or equivalent is often required. Experience with scheduling software, electronic health record (EHR) systems, and HIPAA compliance is typically expected. Excellent communication, empathy, and problem-solving abilities help you manage patient interactions and coordinate with healthcare teams effectively. These skills and qualities are vital to ensure appointments are efficiently scheduled, patient information is accurate, and the overall experience is seamless for both patients and providers.

What is a Remote Patient Scheduler job?

A Remote Patient Scheduler is responsible for coordinating patient appointments, verifying insurance details, and managing scheduling conflicts, all while working from a remote location. They communicate with patients via phone, email, or online portals to ensure efficient appointment scheduling. This role requires strong organizational skills, attention to detail, and customer service experience. Many positions also require familiarity with healthcare systems and electronic medical records (EMR) software.

What are popular job titles related to Remote Patient Scheduler jobs in Springfield, MA? For Remote Patient Scheduler jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Remote Patient Scheduler jobs in Springfield, MA look for? The top searched job categories for Remote Patient Scheduler jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Remote Patient Scheduler jobs? Cities near Springfield, MA with the most Remote Patient Scheduler job openings:

Licensed Behavioral Health Counselor

Optimum Care Counseling & Wellness

Glastonbury, CT • Remote

$45K - $75K/yr

Part-time

Medical, Retirement, PTO

Re-posted 16 days ago


Job description

Benefits:
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Paid time off

Come join Optimum Care Counseling and Wellness Solutions

We are seeking licensed Therapists residing in the United States who are passionate about providing high-quality, evidence-based care to diverse populations across the United States.
At Optimum Care Counseling and Wellness Solutions, our mission is to empower clients to use their individual strengths to gain insight into their challenges and feel more in control of their lives. As part of our growing team, you will provide counseling services while collaborating with an interdisciplinary team of psychiatrists, nurse practitioners, psychologists, and fellow therapists.
This is a fully remote position, offering both telehealth and in-person opportunities based on client and program needs. We offer flexible scheduling:
  • Monday–Friday: 7:00 AM – 9:00 PM
  • Saturday: 7:00 AM – 4:00 PM
We are currently hiring for Part-Time positions.
Therapists will provide individual therapy services to children, adolescents, adults, and older adults. Our practice utilizes a robust Electronic Health Records (EHR) system with an integrated telehealth platform to ensure efficient and secure service delivery.

Practice Support & Resources

  • New patient scheduling
  • Credentialing support
  • Advertising and marketing
  • Copay collection
  • Prior authorizations
  • Patient relations support
  • Established referral base
  • In-house prescribers for medication management
  • Electronic EHR system
  • Secure phone system (to maintain professional boundaries)
  • Online fax system
  • Paid training
  • Collaborative, team-based work environment
Responsibilities

  • Provide individual therapy using evidence-based treatment approaches (CBT, DBT, trauma-informed care, etc.)
  • Develop and implement individualized treatment plans
  • Maintain accurate and timely clinical documentation
  • Collaborate with psychiatrists, nurse practitioners, psychologists, and other treatment providers
  • Participate in team meetings and case consultations as needed
  • Complete required EHR training modules
Required Qualifications

  • Master’s degree in Counseling, Social Work, Marriage and Family Therapy, or related behavioral health field
  • Active professional clinical license in your state (LCPC, LCSW, LMFT, PhD, PsyD, Ed.D)
  • Experience providing therapy across the lifespan preferred
  • Strong written and verbal communication skills
  • Ability to build rapport with diverse populations
  • Strong organizational and time-management skills

This is a remote position.