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Chargeback Analyst Jobs in Tennessee (NOW HIRING)

Evolve Bank & Trust

ACH Operations Analyst

Memphis, TN · On-site

The ACH Operations Analyst will be responsible for all duties associated with the daily functions ... chargebacks. * Process garnishments as directed by Legal/Compliance. * Process Reg D Letters.

Evolve

ACH Operations Analyst

Memphis, TN · On-site

The ACH Operations Analyst will be responsible for all duties associated with the daily functions ... chargebacks. * Process garnishments as directed by Legal/Compliance. * Process Reg D Letters.

SFG & NCC

Commissions Analyst

Knoxville, TN · On-site

$25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Strong data analysis and reporting skills * Experience with insurance commissions in both auditing ... Reconcile chargebacks, marketing assistance balances, and 1099 tax status setups * Perform manual ...

Rough Country

E-com Marketplace Specialist

Dyersburg, TN · On-site

$51K - $70K/yr

You will not only be responsible for managing high-volume POs, disputing chargebacks, and ... Data Analytics & Actionable Insights * Performance Monitoring: Utilize Amazon Brand Analytics (ABA ...

AutoZone

Senior Reverse Logistics Analyst

Memphis, TN · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

AutoZone's Supply Chain Reverse Logistics Senior Analyst will lead all inventory return/recall ... Ensures aged Vendor Boxes and chargeback $ goals are achieved consistently. * Updates weekly recall ...

AutoZone

Senior Reverse Logistics Analyst

Memphis, TN · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Ensures aged Vendor Boxes and chargeback $ goals are achieved consistently. * Updates weekly recall ... logistics analysis, inventory management, warehouse operations or equivalent professional ...

Cryoport

Accounts Receivable Specialist

Brentwood, TN

$19.25 - $25.25/hr

Respond to credit card company for chargebacks in a timely manner * Assist with cash application ... analysis reports, as needed * Any other special projects assigned * Identify and implement ...

Cryoport, Inc.

Accounts Receivable Specialist

Brentwood, TN · On-site

$19.25 - $25.25/hr

Respond to credit card company for chargebacks in a timely manner * Assist with cash application ... analysis reports, as needed * Any other special projects assigned * Identify and implement ...

Deloitte

M&A Data Analytics Manager

Nashville, TN

  • Medical

  • Vision

  • Life

... analyzing, validating, and normalizing transactional, commercial, and operational data (e.g ... rebate and chargeback data, inventory, pipeline, and customer/channel data) to develop and test ...

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All JobsChargeback Analyst JobsChargeback Analyst Jobs in Tennessee

Chargeback Analyst information

See Tennessee salary details

$15

$26

$37

How much do chargeback analyst jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for chargeback analyst in Tennessee is $26.36, according to ZipRecruiter salary data. Most workers in this role earn between $21.15 and $31.20 per hour, depending on experience, location, and employer.

What is a chargeback analyst?

A Chargeback Analyst is a financial professional responsible for investigating and resolving chargeback claims, which occur when a customer disputes a transaction with their bank or credit card provider. They analyze transaction records, communicate with merchants and banks, and gather supporting documentation to determine the validity of each claim. Their goal is to minimize financial losses for their organization by ensuring that chargeback cases are handled efficiently and accurately. They also help identify patterns of fraud or errors and recommend process improvements to reduce future chargebacks.

What is the difference between Chargeback Analyst vs Fraud Analyst?

AspectChargeback AnalystFraud Analyst
Required CredentialsBanking certifications, knowledge of payment processingCybersecurity certifications, fraud detection training
Work EnvironmentFinancial institutions, e-commerce companiesBanking, finance, e-commerce, security firms
Employer & Industry UsagePayment processors, banks, merchantsFinancial institutions, online retailers, security agencies
Common Search & ComparisonYesYes

While both roles involve financial security and transaction analysis, a Chargeback Analyst primarily handles disputes related to payment reversals, whereas a Fraud Analyst focuses on detecting and preventing fraudulent activities. The roles often overlap in financial institutions and e-commerce, but each has distinct responsibilities and skill sets.

What are some common challenges faced by chargeback analysts and how can they be addressed?

Chargeback Analysts often encounter challenges such as managing high volumes of dispute cases, keeping up with changing card network regulations, and effectively communicating with both merchants and customers. To address these, it's important to stay organized, leverage chargeback management software, and regularly participate in industry training. Building strong cross-functional relationships with fraud prevention and customer service teams also helps streamline the investigation and resolution process.

What is a chargeback analyst?

A chargeback analyst is responsible for evaluating disputed credit card transactions. In this job, your duties are to investigate disputes, look for documentation of a purchase, determine whether there was fraud, and validate the chargeback if appropriate. You also work with merchants and card providers to ensure their record-keeping systems are adequate. The qualifications for a career as a chargeback analyst are a bachelor’s degree in finance and up to three years of experience working in the finance industry. Additionally, you need strong communication and problem-solving skills.

What are the key skills and qualifications needed to thrive as a chargeback analyst?

To excel as a Chargeback Analyst, you need a solid understanding of payment processing, financial regulations, and dispute resolution, often supported by a degree in finance or a related field. Familiarity with chargeback management systems, payment gateways, and data analysis tools like Excel is typically required. Attention to detail, problem-solving ability, and strong communication skills help you investigate cases and collaborate with merchants or customers. These skills are crucial for minimizing financial losses and ensuring compliance in a fast-paced financial environment.

How much does a chargeback analyst make?

A chargeback analyst typically earns between $40,000 and $70,000 annually, depending on experience, location, and the size of the employer. Entry-level positions may start lower, while experienced analysts with certifications can earn higher salaries. The role often requires familiarity with payment processing systems and dispute management tools.
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For Chargeback Analyst jobs in Tennessee, the most frequently searched job titles are:

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Chargeback Analyst jobs near you
Infographic showing various Chargeback Analyst job openings in Tennessee as of August 2026, with employment types broken down into 82% Full Time, and 18% Contract. Highlights an 87% In-person, 9% Hybrid, and 4% Remote job distribution, with an average salary of $54,830 per year, or $26.4 per hour.

Financial Analyst

Integrated Resources INC

Memphis, TN

Contractor

Re-posted 29 days ago

Job description

Company Description

Integrated Resources, Inc is a premier staffing firm recognized as one of the tri-states most well-respected professional specialty firms. IRI has built its reputation on excellent service and integrity since its inception in 1996. Our mission centers on delivering only the best quality talent, the first time and every time. We provide quality resources in four specialty areas: Information Technology (IT), Clinical Research, Rehabilitation Therapy and Nursing.

Job Description

The Gross to Net Center of Excellence (G2N CoE) is part of Global Financial Solutions (GFS). The G2N COE consists of the Chargebacks, Membership, and Medicaid Rebates process areas. The G2N Organization has colleagues in two locations: Memphis, TN and San Jose, Costa Rica. These locations play an important role in the domestic revenue cycle because each year they process 16 million US wholesaler chargeback submissions totaling $4.5 billion in credits and Medicaid rebate claims totaling $1.1 billion.
The Gross to Net Analyst role is responsible for the day-to-day ownership of chargeback and membership related activities: chargeback processing, customer maintenance, deduction and dispute resolution, managing wholesaler relationships, and oversight. Within that scope of responsibility, the analyst is accountable for proactively identifying and communicating issues, determining the impact, and proposing resolutions. This role is critical in initiating process improvement recommendations, providing training, and proactively addressing and resolving inquiries from internal stakeholders and external customers. Strong analytical and interpersonal skills are essential for working with business partners, ensuring process efficiency, and delivering upon operational objectives. The analyst works closely with other GFS G2N colleagues to achieve department metrics and leads strategic projects as needed.
The position requires excellent problem-solving skills, management to results, organizational agility, customer service, and the ability to build strong relationships across the end to end process. The position will be based in Memphis

ROLE RESPONSIBILITIES

Ability to process a high volume of chargeback lines accurately and in accordance with Client policy. Capacity to create and maintain Client customer master data in compliance with Client standards. Aptitude for analysis of process issues. Must be able to research deductions and resolve claims from customers. Support escalations from internal and external stakeholders and quickly find common ground to solve the root issue. Maintain agreed metrics and goals. Ability to analyze and explain deviations from goal. Excellent customer service skills and the capability to quickly turnaround all customer, manager, and colleague inquires



Qualifications

Bachelor's degree required

3+ years of relevant functional accounting or finance experience

Proficiency in PC skills (MS Excel, Word, PowerPoint) required

Excellent oral and written communication skills with the ability to conduct meetings and present ideas to groups

Customer service oriented. Able to respond to a large volume of inquiries.

Detail oriented. Must be able to complete repetitive processing correctly every time.

Strong organizational skills required to coordinate with business partners both in and out of the organization

Ability to operate independently and remain focused through change or uncertainty

Additional Information

Feel free to forward my email to your friends/colleagues who might be available. We do offer a referral bonus!!

Thank you for your time and for consideration. I look forward to hearing from you 

Thanks!!
With Regards,
Shiva Kapoor

Technical Recruiter 

Direct: 732-429-1929


 

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About Integrated Resources

Sourced by ZipRecruiter

Integrated Resources Inc (IRI), based in Edison, NJ, US, is an esteemed player in the staffing solutions industry with a credible presence on their official website irionline.com. Notably, IRI provides a range of professional staffing services including contract, contract-to-hire, and direct hire solutions to a wide spectrum of industries such as healthcare, life sciences, manufacturing, financial, insurance, and others. Since its inception, IRI has been committed to delivering top-talent and optimum solutions to meet its clients' diverse needs.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Edison, NJ, US

Year founded

1996

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