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Chargeback Analyst Jobs in Tennessee (NOW HIRING)

Solomon Page

Cash Analyst

Nashville, TN · On-site

$22.21/hr

Create credit and debit memos for chargebacks, refunds, and posting corrections while proactively ... Highly detail-oriented with strong analytical skills to manage tasks accurately and follow up ...

Evolve, LLC

ACH Operations Analyst

Memphis, TN

ACH Operations Analyst The ACH Operations Analyst will be responsible for all duties associated ... chargebacks. * Process garnishments as directed by Legal/Compliance. * Process Reg D Letters.

Evolve, LLC

ACH Operations Analyst

Memphis, TN

ACH Operations Analyst The ACH Operations Analyst will be responsible for all duties associated ... chargebacks. * Process garnishments as directed by Legal/Compliance. * Process Reg D Letters.

Evolve

ACH Operations Analyst

Memphis, TN · On-site

The ACH Operations Analyst will be responsible for all duties associated with the daily functions ... chargebacks. * Process garnishments as directed by Legal/Compliance. * Process Reg D Letters.

Rough Country

E-com Marketplace Specialist

Dyersburg, TN · On-site

$51K - $70K/yr

You will not only be responsible for managing high-volume POs, disputing chargebacks, and ... Data Analytics & Actionable Insights * Performance Monitoring: Utilize Amazon Brand Analytics (ABA ...

Kforce Inc.

Cash Application Analyst I

Nashville, TN · On-site

... chargebacks, refunds, and misapplied cash Partner with the Collections team to apply cash to the ... Strong analytical and problem-solving skills. Ability to manage high transaction volumes in a fast ...

AutoZone

Senior Reverse Logistics Analyst

Memphis, TN · On-site

AutoZone's Supply Chain Reverse Logistics Senior Analyst will lead all inventory return/recall ... Ensures aged Vendor Boxes and chargeback $ goals are achieved consistently. * Updates weekly recall ...

AutoZone

Senior Reverse Logistics Analyst

Memphis, TN · On-site

Ensures aged Vendor Boxes and chargeback $ goals are achieved consistently. * Updates weekly recall ... logistics analysis, inventory management, warehouse operations or equivalent professional ...

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All JobsChargeback Analyst JobsChargeback Analyst Jobs in Tennessee

Chargeback Analyst information

See Tennessee salary details

$15

$26

$37

How much do chargeback analyst jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for chargeback analyst in Tennessee is $26.36, according to ZipRecruiter salary data. Most workers in this role earn between $21.15 and $31.20 per hour, depending on experience, location, and employer.

What is a chargeback analyst?

A Chargeback Analyst is a financial professional responsible for investigating and resolving chargeback claims, which occur when a customer disputes a transaction with their bank or credit card provider. They analyze transaction records, communicate with merchants and banks, and gather supporting documentation to determine the validity of each claim. Their goal is to minimize financial losses for their organization by ensuring that chargeback cases are handled efficiently and accurately. They also help identify patterns of fraud or errors and recommend process improvements to reduce future chargebacks.

What is a chargeback analyst?

A chargeback analyst is responsible for evaluating disputed credit card transactions. In this job, your duties are to investigate disputes, look for documentation of a purchase, determine whether there was fraud, and validate the chargeback if appropriate. You also work with merchants and card providers to ensure their record-keeping systems are adequate. The qualifications for a career as a chargeback analyst are a bachelor’s degree in finance and up to three years of experience working in the finance industry. Additionally, you need strong communication and problem-solving skills.

What are the key skills and qualifications needed to thrive as a chargeback analyst?

To excel as a Chargeback Analyst, you need a solid understanding of payment processing, financial regulations, and dispute resolution, often supported by a degree in finance or a related field. Familiarity with chargeback management systems, payment gateways, and data analysis tools like Excel is typically required. Attention to detail, problem-solving ability, and strong communication skills help you investigate cases and collaborate with merchants or customers. These skills are crucial for minimizing financial losses and ensuring compliance in a fast-paced financial environment.

What are some common challenges faced by chargeback analysts and how can they be addressed?

Chargeback Analysts often encounter challenges such as managing high volumes of dispute cases, keeping up with changing card network regulations, and effectively communicating with both merchants and customers. To address these, it's important to stay organized, leverage chargeback management software, and regularly participate in industry training. Building strong cross-functional relationships with fraud prevention and customer service teams also helps streamline the investigation and resolution process.

What is the difference between Chargeback Analyst vs Fraud Analyst?

AspectChargeback AnalystFraud Analyst
Required CredentialsBanking certifications, knowledge of payment processingCybersecurity certifications, fraud detection training
Work EnvironmentFinancial institutions, e-commerce companiesBanking, finance, e-commerce, security firms
Employer & Industry UsagePayment processors, banks, merchantsFinancial institutions, online retailers, security agencies
Common Search & ComparisonYesYes

While both roles involve financial security and transaction analysis, a Chargeback Analyst primarily handles disputes related to payment reversals, whereas a Fraud Analyst focuses on detecting and preventing fraudulent activities. The roles often overlap in financial institutions and e-commerce, but each has distinct responsibilities and skill sets.

How much does a chargeback analyst make?

A chargeback analyst typically earns between $40,000 and $70,000 annually, depending on experience, location, and the size of the employer. Entry-level positions may start lower, while experienced analysts with certifications can earn higher salaries. The role often requires familiarity with payment processing systems and dispute management tools.
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For Chargeback Analyst jobs in Tennessee, the most frequently searched job titles are:

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Chargeback Analyst jobs near you
Infographic showing various Chargeback Analyst job openings in Tennessee as of August 2026, with employment types broken down into 87% Full Time, 7% Part Time, and 6% Contract. Highlights an 79% Physical, 9% Hybrid, and 12% Remote job distribution, with an average salary of $54,830 per year, or $26.4 per hour.

ChargeMaster, Revenue Integrity Analyst (Pharmacy) (6428)

Regional One Health

Memphis, TN • On-site

$70 - $95/hr

Other

Posted 6 days ago

Regional One Health rating

6.6

Company rating: 6.6 out of 10

Based on 37 frontline employees who took The Breakroom Quiz

573rd of 898 rated healthcare providers

Job description

Job DetailsJob Location: 340 B Contracting - Memphis, TN 38103Position Type: Full TimeTravel Percentage: NegligibleJob Shift: DayJob Category: Financial ServicesMust have a Pharmacy Technician National Certification such PTCB or NHA AND TN Pharmacy Tech License to qualify

A Brief Overview

Responsible for preventing and correcting issues related to billing, revenue and Charge Description Master (CDM) to ensure appropriate capture and reporting of revenue and maintain the integrity of systems in compliance with regulatory guidelines. Serves as liaison between pharmacy, finance and ancillary departments regarding revenue management initiatives and issues.

What you will do
  • Performs financial review and analysis to assist in resolving billing edits that are holding patient claims from billing, by reviewing medical records and other applicable documentation.
  • Interact with ancillary departments to obtain additional information needed to properly bill account based on medical record.
  • Identify charging, coding, or clinical documentation issues and work with ancillary departments to resolve issues and notify appropriate leadership.
  • Review denial trends for documentation or charging issue opportunities.
  • Reviews billing compliance correspondence and adheres to all guidelines.
  • Performs assigned audits by researching documentation, analyzing information, and makes recommendations to improve flow of claim and enters all corrections into systems.
  • Serves as liaison to include regular reviews of CPT codes, revenue codes, review of monthly standard CDM error report and communicating with Ancillary Departments to resolve issues.
  • Coordinate educational in-services to Inpatient Pharmacy staff and Ancillary staff related to charging and billing issues.
  • Assesses the accuracy of all medication charges
  • Understands and able to perform the balancing of charge posting from clinical and ancillary systems, checking per-edits from charge keying, working with Charge Description Master errors, rejects, late charges and other related duties of data control.
  • Evaluates current charging and coding structures and processes in clinical/ancillary departments to ensure appropriate capture and reporting of revenue and compliance with government and third party payor requirements.
  • Analyzes changes to coding and billing rules and regulations by utilizing appropriate reference materials, internet sources, seminars and publications.
  • Provides guidance, communication and education on correct charge capture, coding and billing processes to finance and ancillary staff.
  • Oversees the Pharmacy Charge Description Master (CDM) and monitor synchronization of item masters.
  • Coordinate and communicate medication revisions (Add/delete/update) information in the CDM and other profiles and tables in accordance with Regional One Health and governmental policies and procedures.
  • Understands and interprets Regional One Health, State and Federal guidelines and policies for billing technical charges related to medication charges.
  • Utilizes operational and systems knowledge to communicate persuasively with departments to ensure correct interpretation of and compliance with guidelines.
  • Utilizes investigational skills to determine when to contact other resources when dealing with unfamiliar clinical or operational situations.
  • Works with Finance for all functions of the CDM information system and tool related to medications
  • Become expert in the use of the tools.
  • Update item linkages as frequently as data is refreshed with the tools.
  • Understands the workflow within the Charge Master so that CDM’s are maintained timely and such that all appropriate reviews are document.
  • Research charging regulations as requested or required.
  • Provides technical direction and assistance to users to provide continuous operations of system.
  • Analyzes, review and present financial information and summary reports to management.
  • Prepares/analyzes financial models of current operations.
  • Utilizes computer to enter and format data, generate statistics, computations, tables, or charts.
  • Generates comprehensive reports to support management decision-making.
  • Coordinates the gathering of specific information from Pharmacy, Accounting, Patient Financial Services and other departments involved in the development of financial reports/analysis.
  • Maintains reports, records and files for administrative and compliance purposes.
  • Participates in all ancillary and information system development (new/upgrade) and testing. Collaborates with the Informatics Lead Pharmacist to coordinate system activities.
  • Ensures that requirements for the generation of a compliant bill are gathered during the electronic processing of data.
  • Assist with the resolution of issues through an understanding of where data originates and how it is processed and ultimately utilized.
  • Assists with maintenance of information system master files, profiles and tables.
  • Utilizes understanding of clinical/financial system processing/flow to implement department requested changes.
  • Participates in process improvement activities.
  • Responds to problems/opportunities to improve revenue integrity process utilizing creative problem-solving skills.
  • Performs leadership role in intermediate level process improvement projects.
  • Supports and is involved in the organization’s Performance Improvement initiatives.
  • Trains operations staff on new processes, guidelines or regulations.
  • Utilizes a broad knowledge of Regional One Health systems
  • Develops and presents educational materials to staff as needed with regard to industry trends, results from data gathered through month end reports, revenue integrity reports, and other billing and revenue areas.
  • Provides administrative support for special projects and studies; collects and compiles data, performs statistical analysis and follows-up as requested or needed.
  • Collaborates with Compliance, Finance, Patient Accounts, Information Technology, Managed Care, Internal Audit and other Revenue and Finance departments on revenue management initiatives.
Qualifications
  • Associate's Degree in Business Administration with emphasis in Finance, Accounting, HealthCare Administration/Management or Economics. Required or
  • Bachelor's Degree in Business Administration with emphasis in Finance, Accounting, HealthCare Administration/Management or Economics. Required
  • Certified Pharmacy Technician Upon Hire Required and
  • State Board of Tennessee Board of Pharmacy Certified Pharmacy Technician License Upon Hire Required
  • Minimum 2 years experience in a related area to include pharmacy operations, computer/electronic worksheet skills, financial analysis application skills, database development, report generation and financial documents including accounts receivable, billing and computer graphics. Combination of education and directly related work experience will be considered. Required
Physical Demands
  • Standing - Occasionally
  • Walking - Occasionally
  • Sitting - Constantly
  • Lifting - Rarely
  • Carrying - Rarely
  • Pushing - Rarely
  • Pulling - Rarely
  • Climbing - Rarely
  • Balancing - Rarely
  • Stooping - Rarely
  • Kneeling - Rarely
  • Crouching - Rarely
  • Crawling - Rarely
  • Reaching - Rarely
  • Handling - Occasionally
  • Grasping - Occasionally
  • Feeling - Rarely
  • Talking - Constantly
  • Hearing - Constantly
  • Repetitive Motions - Frequently
  • Eye/Hand/Foot Coordination - Frequently

Regional One Health is an equal opportunity employer.

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