ZipRecruiter

Log In

1

Chargeback Analyst Jobs in Tennessee (NOW HIRING)

SMS Holdings

Billing Specialist

Nashville, TN · On-site

$18.25 - $24.75/hr

Research and process chargebacks, returns, and bad checks. * Review customer accounts for accuracy ... Intermediate Excel skills, including the ability to review, analyze, and report billing data.

previous page

Showing results 41-49

All JobsChargeback Analyst JobsChargeback Analyst Jobs in Tennessee

Chargeback Analyst information

See Tennessee salary details

$15

$26

$37

How much do chargeback analyst jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for chargeback analyst in Tennessee is $26.36, according to ZipRecruiter salary data. Most workers in this role earn between $21.15 and $31.20 per hour, depending on experience, location, and employer.

What is a chargeback analyst?

A Chargeback Analyst is a financial professional responsible for investigating and resolving chargeback claims, which occur when a customer disputes a transaction with their bank or credit card provider. They analyze transaction records, communicate with merchants and banks, and gather supporting documentation to determine the validity of each claim. Their goal is to minimize financial losses for their organization by ensuring that chargeback cases are handled efficiently and accurately. They also help identify patterns of fraud or errors and recommend process improvements to reduce future chargebacks.

What is a chargeback analyst?

A chargeback analyst is responsible for evaluating disputed credit card transactions. In this job, your duties are to investigate disputes, look for documentation of a purchase, determine whether there was fraud, and validate the chargeback if appropriate. You also work with merchants and card providers to ensure their record-keeping systems are adequate. The qualifications for a career as a chargeback analyst are a bachelor’s degree in finance and up to three years of experience working in the finance industry. Additionally, you need strong communication and problem-solving skills.

What are the key skills and qualifications needed to thrive as a chargeback analyst?

To excel as a Chargeback Analyst, you need a solid understanding of payment processing, financial regulations, and dispute resolution, often supported by a degree in finance or a related field. Familiarity with chargeback management systems, payment gateways, and data analysis tools like Excel is typically required. Attention to detail, problem-solving ability, and strong communication skills help you investigate cases and collaborate with merchants or customers. These skills are crucial for minimizing financial losses and ensuring compliance in a fast-paced financial environment.

What are some common challenges faced by chargeback analysts and how can they be addressed?

Chargeback Analysts often encounter challenges such as managing high volumes of dispute cases, keeping up with changing card network regulations, and effectively communicating with both merchants and customers. To address these, it's important to stay organized, leverage chargeback management software, and regularly participate in industry training. Building strong cross-functional relationships with fraud prevention and customer service teams also helps streamline the investigation and resolution process.

What is the difference between Chargeback Analyst vs Fraud Analyst?

AspectChargeback AnalystFraud Analyst
Required CredentialsBanking certifications, knowledge of payment processingCybersecurity certifications, fraud detection training
Work EnvironmentFinancial institutions, e-commerce companiesBanking, finance, e-commerce, security firms
Employer & Industry UsagePayment processors, banks, merchantsFinancial institutions, online retailers, security agencies
Common Search & ComparisonYesYes

While both roles involve financial security and transaction analysis, a Chargeback Analyst primarily handles disputes related to payment reversals, whereas a Fraud Analyst focuses on detecting and preventing fraudulent activities. The roles often overlap in financial institutions and e-commerce, but each has distinct responsibilities and skill sets.

How much does a chargeback analyst make?

A chargeback analyst typically earns between $40,000 and $70,000 annually, depending on experience, location, and the size of the employer. Entry-level positions may start lower, while experienced analysts with certifications can earn higher salaries. The role often requires familiarity with payment processing systems and dispute management tools.
More about Chargeback Analyst jobs

What are the most commonly searched types of Chargeback Analyst jobs in Tennessee?

The most popular types of Chargeback Analyst jobs in Tennessee are:

What are popular job titles related to Chargeback Analyst jobs in Tennessee?

For Chargeback Analyst jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Chargeback Analyst jobs in Tennessee look for?

The top searched job categories for Chargeback Analyst jobs in Tennessee are:

What are popular job titles related to Chargeback Analyst jobs in TN?

For Chargeback Analyst jobs in TN, the most frequently searched job titles are:

Chargeback Analyst jobs near you
Infographic showing various Chargeback Analyst job openings in Tennessee as of August 2026, with employment types broken down into 87% Full Time, 7% Part Time, and 6% Contract. Highlights an 79% Physical, 9% Hybrid, and 12% Remote job distribution, with an average salary of $54,830 per year, or $26.4 per hour.

Oracle Fusion AR Functional Consultant

Tata Consultancy Service Limited

La Vergne, TN • On-site

$160K - $180K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 23 days ago

Key responsibilities

  • Configure and implement Oracle Fusion Accounts Receivable, including customer master, invoicing, credit management, receipts, adjustments, refunds, and chargebacks.

  • Conduct requirements gathering, design and document To Be O2C processes, and collaborate with other finance workstreams.

  • Support integration design, data migration activities, testing cycles, cutover, and post go-live support for AR processes.

Job description

Must Have Technical/Functional Skills
Experience
• 10-12+ years of experience in Oracle Financials with strong focus on Accounts Receivable.
• Hands on experience implementing Oracle Fusion Financials Cloud.
• Experience working on at least one end to end Oracle Fusion AR implementation.
Functional Knowledge
• Strong understanding of:
o Order to Cash (O2C) and Record to Report (R2R) processes
o ARGL integration and subledger accounting
o Invoicing, receipts, credit, and collections processes
• Working knowledge of integrations and data migration concepts.
Consulting & Communication Skills
• Experience working with business stakeholders, onsite and offshore technical teams
• Strong communication skills including listening and understanding regional accents of English; ability to speak English with neutral accent
• Strong documentation skills.
Roles & Responsibilities
The Oracle Fusion AR Functional Consultant is responsible for the implementation of Oracle Fusion Cloud Accounts Receivable. The role focuses on business process design, system configuration, integrations, data migration, testing, and post go live support
Oracle Fusion AR Implementation
• Configure and implement Oracle Fusion Accounts Receivable, including:
o Customer master and profiles
o Invoicing and billing
o Credit management
o Receipts, adjustments, refunds, and chargebacks
o Auto accounting and subledger accounting
• Ensure AR setups align with business requirements and Oracle best practices.
Business Process & Functional Design
• Conduct requirements gathering workshops and fit gap analysis.
• Design and document To Be O2C processes.
• Prepare functional design documents, configuration workbooks, and solution mappings.
• Collaborate with GL, Tax, Cash Management, and other Finance workstreams.
Integrations & Data Migration
• Define AR functional requirements for integrations with:
o Order Management or legacy order entry systems
o General Ledger
o Tax engines, collections, cash application, and customer portals
• Support integration design and validation in co llaboration with technical teams.
• Assist with data migration activities for:
o Customers
o Open invoices
o Applied and unapplied receipts
o Credit memos and adjustments
Reporting, Controls & Compliance
• Support AR operational and financial reporting using:
o OTBI
o BI Publisher
• Assist with period end close, reconciliations, and audit support.
• Ensure compliance with accounting, tax, and statutory requirements.
Testing, Cutover & Support
• Participate in CRP, SIT, and UAT cycles for AR processes.
• Prepare test scenarios, validate results, and support defect resolution.
• Assist with cutover, production deployment, and go live activities.
• Provide post go live hypercare and ongoing support.
Generic Managerial Skills, If any
Customer Stakeholder management
Articulation of requirements, timelines, issues, resolution, status, etc.
Need based flexibility to engage in critical discussions during off business hours
Base Salary Range : $160,000 to $180,000 Per Annum
TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

Apply