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Chargeback Analyst Jobs in Tennessee (NOW HIRING)

Robert Half

Billing Clerk

Chattanooga, TN · On-site

$19 - $22/hr

Research billing discrepancies and payment-related exceptions, partnering with analysts and ... Investigate chargebacks and submit prompt, well-documented responses to financial institutions when ...

GOVX

Risk Mitigation Associate - Fraud

La Vergne, TN · On-site

$20 - $23/hr

Investigate, analyze, and resolve chargeback cases; gather documentation to dispute unsupported claims. Requirements Education/Experience: Associate's degree (Bachelor's preferred) and 1+ years in e ...

GovX

Risk Mitigation Associate - Fraud

La Vergne, TN · On-site

$20 - $23/hr

Investigate, analyze, and resolve chargeback cases; gather documentation to dispute unsupported claims. Requirements Education/Experience:   Associate's degree (Bachelor's preferred) and 1+ years ...

GOVX

Risk Mitigation Associate - Fraud

La Vergne, TN · On-site

$20 - $23/hr

Investigate, analyze, and resolve chargeback cases; gather documentation to dispute unsupported claims. Requirements Education/Experience: Associate's degree (Bachelor's preferred) and 1+ years in e ...

Addison Group

Risk Mitigation Associate

La Vergne, TN · On-site

$20 - $23/hr

We are seeking a detail-oriented and analytical Risk Mitigation Associate to support fraud ... Research chargeback cases, collect supporting documentation, and assist with resolving disputed ...

New

Johnson Electric

Quality Engineer

Springfield, TN · On-site

$117K/yr

... and chargebacks in compliance with customer timelines. Work with management to establish ... Prepare technical statistical analysis of field failures, including diagnostic codes, customer ...

Johnson Electric

Quality Engineer

Springfield, TN · On-site

$117K/yr

... and chargebacks in compliance with customer timelines. Work with management to establish ... Prepare technical statistical analysis of field failures, including diagnostic codes, customer ...

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All JobsChargeback Analyst JobsChargeback Analyst Jobs in Tennessee

Chargeback Analyst information

See Tennessee salary details

$15

$26

$37

How much do chargeback analyst jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for chargeback analyst in Tennessee is $26.36, according to ZipRecruiter salary data. Most workers in this role earn between $21.15 and $31.20 per hour, depending on experience, location, and employer.

What is a chargeback analyst?

A Chargeback Analyst is a financial professional responsible for investigating and resolving chargeback claims, which occur when a customer disputes a transaction with their bank or credit card provider. They analyze transaction records, communicate with merchants and banks, and gather supporting documentation to determine the validity of each claim. Their goal is to minimize financial losses for their organization by ensuring that chargeback cases are handled efficiently and accurately. They also help identify patterns of fraud or errors and recommend process improvements to reduce future chargebacks.

What is the difference between Chargeback Analyst vs Fraud Analyst?

AspectChargeback AnalystFraud Analyst
Required CredentialsBanking certifications, knowledge of payment processingCybersecurity certifications, fraud detection training
Work EnvironmentFinancial institutions, e-commerce companiesBanking, finance, e-commerce, security firms
Employer & Industry UsagePayment processors, banks, merchantsFinancial institutions, online retailers, security agencies
Common Search & ComparisonYesYes

While both roles involve financial security and transaction analysis, a Chargeback Analyst primarily handles disputes related to payment reversals, whereas a Fraud Analyst focuses on detecting and preventing fraudulent activities. The roles often overlap in financial institutions and e-commerce, but each has distinct responsibilities and skill sets.

What are some common challenges faced by chargeback analysts and how can they be addressed?

Chargeback Analysts often encounter challenges such as managing high volumes of dispute cases, keeping up with changing card network regulations, and effectively communicating with both merchants and customers. To address these, it's important to stay organized, leverage chargeback management software, and regularly participate in industry training. Building strong cross-functional relationships with fraud prevention and customer service teams also helps streamline the investigation and resolution process.

What is a chargeback analyst?

A chargeback analyst is responsible for evaluating disputed credit card transactions. In this job, your duties are to investigate disputes, look for documentation of a purchase, determine whether there was fraud, and validate the chargeback if appropriate. You also work with merchants and card providers to ensure their record-keeping systems are adequate. The qualifications for a career as a chargeback analyst are a bachelor’s degree in finance and up to three years of experience working in the finance industry. Additionally, you need strong communication and problem-solving skills.

What are the key skills and qualifications needed to thrive as a chargeback analyst?

To excel as a Chargeback Analyst, you need a solid understanding of payment processing, financial regulations, and dispute resolution, often supported by a degree in finance or a related field. Familiarity with chargeback management systems, payment gateways, and data analysis tools like Excel is typically required. Attention to detail, problem-solving ability, and strong communication skills help you investigate cases and collaborate with merchants or customers. These skills are crucial for minimizing financial losses and ensuring compliance in a fast-paced financial environment.

How much does a chargeback analyst make?

A chargeback analyst typically earns between $40,000 and $70,000 annually, depending on experience, location, and the size of the employer. Entry-level positions may start lower, while experienced analysts with certifications can earn higher salaries. The role often requires familiarity with payment processing systems and dispute management tools.
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For Chargeback Analyst jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Chargeback Analyst jobs in Tennessee look for?

The top searched job categories for Chargeback Analyst jobs in Tennessee are:

What are popular job titles related to Chargeback Analyst jobs in TN?

For Chargeback Analyst jobs in TN, the most frequently searched job titles are:

Chargeback Analyst jobs near you
Infographic showing various Chargeback Analyst job openings in Tennessee as of August 2026, with employment types broken down into 82% Full Time, and 18% Contract. Highlights an 87% In-person, 9% Hybrid, and 4% Remote job distribution, with an average salary of $54,830 per year, or $26.4 per hour.

Billing Clerk

Robert Half

Chattanooga, TN • On-site

$19 - $22/hr

Temporary

Posted 4 days ago

Job description

We are looking for a detail-focused Billing Clerk to support billing operations for a construction and contractor environment in Chattanooga, Tennessee. This Long-term Contract position is ideal for someone who can balance accuracy, problem-solving, and customer support while working with financial records and payment activity. The person in this role will review billing issues, resolve exceptions, and help ensure invoices and payments are processed correctly and on time.


Responsibilities:

• Prepare and process invoices accurately while monitoring account activity to support timely billing and payment application.

• Research billing discrepancies and payment-related exceptions, partnering with analysts and internal teams to resolve issues efficiently.

• Examine policy, pricing, and payment records to identify the source of billing problems and take appropriate corrective action.

• Review declined credit card transactions, organize them by next-step priority, and follow established procedures for resolution.

• Investigate chargebacks and submit prompt, well-documented responses to financial institutions when needed.

• Handle customer billing inquiries, cancellations, and delinquent account matters with professionalism and attention to detail.

• Update records and complete corrections within billing systems and related work tools to maintain accurate account status.

• Support process improvement efforts by identifying recurring issues and recommending ways to simplify billing-related tasks.

• Communicate progress, findings, and issue status clearly to stakeholders to keep billing activities moving forward.

• Maintain productive vendor relationships and stay aligned with accepted billing practices and compliance expectations.


If interested, please apply and then call (423)244-0726.


• Experience supporting billing, invoicing, collections, or accounts receivable functions in a fast-paced business setting.

• Strong analytical skills with the ability to investigate discrepancies, identify root causes, and resolve billing issues accurately.

• Proficiency in Microsoft Excel and confidence working within billing systems and financial data records.

• Knowledge of billing statements, payment processing, account reconciliation, and general accounting controls.

• Ability to manage multiple priorities independently while also collaborating effectively with team members.

• Clear written and verbal communication skills for responding to customers, vendors, and internal business partners.

• High attention to detail and sound judgment when handling sensitive financial transactions and exception workflows.


Must be willing to complete a drug and background to be considered!!

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About Robert Half

Sourced by ZipRecruiter

Founded in 1948, Robert Half pioneered the idea of professional talent solutions to connect opportunities at great companies with highly skilled job seekers. As business needs changed, we evolved to offer specialized talent solutions for finance and accounting, technology, administrative and customer support, creative and marketing, and legal fields. In 2002, we introduced our subsidiary, Protiviti, a global independent risk consulting and internal audit service, to support companies as they faced more strategic business challenges.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

San Ramon, CA, US

Year founded

1948

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