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Comdata Customer Service Jobs in Tennessee (NOW HIRING)

corpay

Customer Retention Specialist

Brentwood, TN · Hybrid

$13.50 - $18.50/hr

This position falls under our Comdata line of business and is located in Brentwood, TN. In this ... Contacting clients proactively to prevent service disruptions and resolve issues quickly.

corpay

Customer Retention Specialist

Brentwood, TN · Hybrid

$13.50 - $18.50/hr

This position falls under our Comdata line of business and is located in Brentwood, TN. In this ... Contacting clients proactively to prevent service disruptions and resolve issues quickly.

Corpay

Customer Retention Specialist

Brentwood, TN · On-site

$13.50 - $18.50/hr

This position falls under our Comdata line of business and is located in Brentwood, TN. In this ... Contacting clients proactively to prevent service disruptions and resolve issues quickly.

corpay

Account Manager

Brentwood, TN · Hybrid

This position falls under our Comdata line of business and is located in Brentwood, TN. In this ... Using customer feedback to monitor the status of service levels, identifies problems and revenue ...

corpay

Account Manager

Brentwood, TN · Hybrid

This position falls under our Comdata line of business and is located in Brentwood, TN. In this ... Using customer feedback to monitor the status of service levels, identifies problems and revenue ...

corpay

Account Manager

Brentwood, TN · Hybrid

This position falls under our Comdata line of business and is located in Brentwood, TN. In this ... Using customer feedback to monitor the status of service levels, identifies problems and revenue ...

corpay

Account Manager

Brentwood, TN · Hybrid

This position falls under our Comdata line of business and is located in Brentwood, TN. In this ... Using customer feedback to monitor the status of service levels, identifies problems and revenue ...

corpay

Call Center Supervisor

Brentwood, TN · On-site +1

This position falls under our Comdata line of business and is located in Brentwood, TN. In this ... Minimum 2 years of experience in call center or customer service roles, with at least 1 year in a ...

corpay

Call Center Supervisor

Brentwood, TN · On-site +1

This position falls under our Comdata line of business and is located in Brentwood, TN. In this ... Minimum 2 years of experience in call center or customer service roles, with at least 1 year in a ...

Corpay

Account Manager

Brentwood, TN · On-site

This position falls under our Comdata line of business and is located in Brentwood, TN. In this ... Using customer feedback to monitor the status of service levels, identifies problems and revenue ...

Corpay

Account Manager

Brentwood, TN · On-site

This position falls under our Comdata line of business and is located in Brentwood, TN. In this ... Using customer feedback to monitor the status of service levels, identifies problems and revenue ...

Corpay

Call Center Supervisor

Brentwood, TN · On-site

This position falls under our Comdata line of business and is located in Brentwood, TN. In this ... Minimum 2 years of experience in call center or customer service roles, with at least 1 year in a ...

All JobsComdata Customer Service JobsComdata Customer Service Jobs in Tennessee

Comdata Customer Service information

What does a Comdata Customer Service representative do?

A Comdata Customer Service representative assists customers with issues related to Comdata products and services, such as fuel cards, payroll cards, and payment solutions. They handle inquiries about account balances, transactions, card activations, and troubleshooting problems. Representatives also provide support for lost or stolen cards, process account updates, and help resolve billing or payment issues. Their goal is to ensure customers have a smooth and efficient experience using Comdata's financial products.

What is the difference between Comdata Customer Service vs Comdata Account Specialist?

AspectComdata Customer ServiceComdata Account Specialist
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; some roles may prefer experience in account management
Work EnvironmentCall centers, customer support officesOffice settings, client-facing interactions
Employer & Industry UsageFinancial services, fleet management, corporate paymentsFinancial services, account management, client support
Common Search & ComparisonCustomer support roles, client serviceAccount management, client relations

Comdata Customer Service roles focus on assisting clients via calls and support channels, emphasizing customer satisfaction. In contrast, Comdata Account Specialists handle account-specific tasks, including managing client accounts and resolving complex issues. Both roles require communication skills and industry knowledge but differ in responsibilities and work environment.

What are the key skills and qualifications needed to thrive as a Comdata Customer Service Representative, and why are they important?

To excel as a Comdata Customer Service Representative, you need strong communication, problem-solving skills, and a high school diploma or equivalent. Familiarity with Comdata systems, payment processing platforms, and CRM software is typically required. Patience, active listening, and a customer-focused attitude help build rapport and effectively resolve client issues. These abilities ensure efficient resolutions and a positive customer experience, which are vital for client retention and company reputation.

What are some common challenges faced by Comdata Customer Service representatives, and how can they be managed?

Comdata Customer Service representatives often handle high call volumes and must resolve complex payment or account inquiries efficiently. One common challenge is troubleshooting technical issues with fuel cards or account access, which requires patience and a detailed understanding of Comdata systems. Staying calm, using problem-solving skills, and leveraging internal knowledge bases or escalation protocols can help manage these situations. Team collaboration is also vital, as representatives frequently coordinate with other departments to ensure customer needs are met in a timely manner.
What are popular job titles related to Comdata Customer Service jobs in Tennessee? For Comdata Customer Service jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Comdata Customer Service jobs in Tennessee look for? The top searched job categories for Comdata Customer Service jobs in Tennessee are:
What cities in Tennessee are hiring for Comdata Customer Service jobs? Cities in Tennessee with the most Comdata Customer Service job openings:
Comdata Customer Service jobs near you
Infographic showing various Comdata Customer Service job openings in Tennessee as of July 2026, with employment types broken down into 5% As Needed, 80% Full Time, and 15% Part Time. Highlights an 93% In-person, and 7% Remote job distribution.
Customer Retention Specialist

Customer Retention Specialist

corpay

Brentwood, TN • Hybrid

$13.50 - $18.50/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 14 days ago

Corpay rating

7.4

Company rating: 7.4 out of 10

Based on 34 frontline employees who took The Breakroom Quiz

13th of 21 rated payment service providers

Job description

What We Need 

Corpay wants to hire a Customer Retention Specialist within our NA Fuel division. This position falls under our Comdata line of business and is located in Brentwood, TN. In this role, you will support all customer needs by handling day-to-day client inquiries via inbound and outbound calls, emails, and other communication channels. Client loyalty is the primary focus and measure of success. Creating a reliable customer experience by anticipating client needs, resolving issues quickly, and maximizing the value of Corpay products and services. Serving as the client advocate and single point of contact for complex issues, while recommending best practices, cross-selling opportunities, and collaborating with internal teams to drive loyalty. You will report to the Supervisor of Account Management and work with other internal teams.

 

How We Work 

As a Customer Retention Specialist, you will work in a hybrid environment. Corpay will set you up for success by providing: 

  • Assigned workspace in Brentwood office
  • Company-issued equipment
  • Formal, hands-on training

 

Role Responsibilities 

The responsibilities of the role will include: 

  • Creating and maintaining client loyalty across diverse customer needs and roles.
  • Handling Corpay-specific products, systems, and processes with expertise.
  • Resolving customer issues and inquiries through one-call resolution with full accountability.
  • Demonstrating tenacity in troubleshooting and ensuring a seamless customer experience.
  • Contacting clients proactively to prevent service disruptions and resolve issues quickly.
  • Conducting planned and unplanned outreach to support client experience and loyalty.
  • Activating Corpay products and services while serving as a trusted advisor.
  • Recommending best practices to optimize customer use of Corpay products and services.
  • Training customers by phone or web to implement products or onboard new users.
  • Researching and resolving credit-related issues, including billing, reconciliation, and write-offs.
  • Optimizing account setups and product usage to maximize client value.
  • Acting as the single point of contact across multiple departments to resolve complex needs
  • Complete proactive outbound outreach through Gameplan to support account management, customer retention, and early issue resolution

 Qualifications & Skills 

  • High school diploma: some college preferred
  • 2+ years of customer service and client support experience
  • Reliable, adaptable, and quick to learn new systems and products
  • Skilled in issue resolution, account management, and proactive problem-solving
  • Strong customer care with empathy and focus on client satisfaction
  • Proficient with basic computer applications; typing speed 30+ wpm

 

Benefits & Perks

  • Medical, Dental & Vision benefits available the 1st month after hire
  • Automatic enrollment into 401(k) plan (subject to eligibility requirements)
  • Company-wide virtual fitness classes
  • Robust PTO offerings including major holidays, vacation, sick, personal, and volunteer time
  • Employee discounts with major providers (wireless, gym, car rental, etc.)
  • Philanthropic support with both local and national organizations
  • Engaging culture with company-wide contests and prizes

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