Assistant Program Manager Jobs in New York (NOW HIRING)

The Assistant Program Director - Day Habilitation is a dynamic leadership role that combines the clinical and developmental expertise of a Qualified Intellectual Disability Professional (QIDP) with the operational and managerial responsibilities of an Assistant Program Director. This position is responsible for the effective development, implementation, and oversight of person-centered plans and meaningful day habilitation services. The ADP leads the team to enhance the quality of life for persons supported by promoting community integration, socialization, recreation, and vocational opportunities while ensuring regulatory compliance and quality standards are consistently met.

 ESSENTIAL DUTIES & RESPONSIBILITIES:

Person-Centered Planning & Support

• Lead the development and implementation of individualized person-centered plans (Staff Action Plans) that align with each person's Life Plan, promoting valued outcomes and meaningful engagement.
• Oversee daily operations of the Day Habilitation program ensuring quality services are delivered, documented, and compliant with OPWDD and Medicaid requirements.
• Support and mentor Direct Support Professionals (DSPs) and staff through training, coaching, and role modeling to enhance skills, compliance, and person-centered practices.
• Serve as a key leader during high-demand periods, supporting the Program Director with program management, staff supervision, and emergency responsiveness.
• Promote continuous quality improvement and advocate for the rights, dignity, and independence of persons supported.
• Develop, monitor, and coordinate Staff Action Plans that reflect meaningful, person-centered outcomes.
• Advocate for persons supported during Life Plan meetings, ensuring their preferences and voices are represented.
• Participate in screening, admission, and discharge processes to ensure smooth transitions.
• Facilitate community integration and participation in activities that promote socialization, volunteerism, recreation, and personal growth.

Leadership & Management

• Provide leadership, mentoring, and coaching to DSPs and support staff.
• Conduct staff training on compliance, person-centered planning, Medicaid billing, and program policies.
• Lead and facilitate meetings with stakeholders and the person's circle of support.
• Ensure adequate staffing and skill development in alignment with program needs and regulations.
• Assist and Support the management of program budgets and resource allocation responsibly.
• Respond to emergencies and provide 24-hour on-call support as needed.

Regulatory Compliance & Quality Assurance

• Ensure all program activities comply with OPWDD regulations, Medicaid billing requirements, and agency policies.
• Monitor accurate data collection, documentation, and timely submission of billing and reports.
• Participate in audits, quality assurance, and quality improvement initiatives.
• Maintain records, ensuring all documentation, signatures, and dates are accurate and complete.
• Implement SUS policies and uphold standards related to health, safety, and fire regulations.

Quality Improvement

• Continuously evaluate program performance and identify opportunities for enhancement.
• Promote a culture of feedback and collaboration among staff, persons supported, and stakeholders.
• Ensure adherence to CARF standards and best practices in day habilitation services.

Key Performance Standards:

• Strong communication skills to articulate vision and expectations effectively.
• Uphold integrity and professionalism, respecting diverse cultures and abilities.
• Demonstrate accountability through clear expectations, training, and performance feedback.
• Critical thinker with ability to evaluate and improve services collaboratively.
• Team-oriented approach fostering a supportive and positive work environment.

EDUCATION AND EXPERIENCE

• Bachelor's degree in Human Services or related field required.
• Minimum 1 year experience working with individuals with Intellectual and Developmental Disabilities (IDD).
• Minimum 1 year experience in the role of QIDP with individuals with intellectual and developmental disabilities
• Demonstrated knowledge of day habilitation services, Supported Employment, OPWDD regulations, and Medicaid billing processes.
• Experience in staff supervision, person-centered planning, and program management preferred.

PREFERRED QUALIFICATIONS & SKILLS

• Certifications: SCIP-R, CPR & First Aid (training provided if needed).
• Proficient in basic computer applications (MS Office, Teams, Windows).

Physical & Other Requirements:

• Ability to escort persons supported in community settings and provide direct care when needed.
• Willingness to provide on-call support and respond to emergencies as required.

S:US IS AN EQUAL OPPORTUNITY EMPLOYER 

Join a team of employees who care about the wellbeing of others. We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement. From health and wellness resources to generous PTO, professional development, and more, explore all that we offer on our Benefits Page and see how S:US invests in you. 

We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement. 

All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, age, sexual orientation, national origin, veteran status, or genetic information and including all other statuses protected by Federal, State and Local laws. S:US is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use of services animals. To request reasonable accommodation or if you believe such a request was improperly handled or denied, contact the Leave Team at MyMedicalLeave@sus.org.