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Assistant Automotive Service Advisor information

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$12

$25

$45

How much do assistant automotive service advisor jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for assistant automotive service advisor in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

What is the difference between Assistant Automotive Service Advisor vs Automotive Service Advisor?

AspectAssistant Automotive Service AdvisorAutomotive Service Advisor
CredentialsHigh school diploma, basic automotive knowledgeHigh school diploma, automotive service certifications often preferred
Work EnvironmentAssists service advisors in customer interactions, dealership or repair shop settingInteracts directly with customers, explains repairs, and recommends services
ResponsibilitiesSupports service advisors, handles administrative tasks, learns technical aspectsCommunicates with customers, estimates costs, and manages service orders

The Assistant Automotive Service Advisor typically supports the Automotive Service Advisor by handling administrative tasks and learning the service process. While both roles work in similar environments and require customer service skills, the assistant position is more entry-level and focuses on support, whereas the service advisor manages direct customer interactions and technical explanations.

Is an assistant automotive service advisor a hard job?

An assistant automotive service advisor role involves customer interaction, understanding vehicle issues, and supporting the service team, which can be demanding due to multitasking and communication requirements. It often requires basic automotive knowledge, good organizational skills, and the ability to work in a fast-paced environment, but the difficulty varies based on experience and workplace expectations.

What are the key skills and qualifications needed to thrive as an assistant automotive service advisor, and why are they important?

To thrive as an Assistant Automotive Service Advisor, you need strong knowledge of automotive systems, customer service skills, and a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and basic office tools is typically required. Exceptional communication, active listening, and organizational skills help build trust with customers and ensure smooth service operations. These abilities are crucial for accurately relaying information, enhancing customer satisfaction, and supporting efficient workflow in a busy automotive service environment.

How do assistant automotive service advisors get paid?

Assistant automotive service advisors typically earn a combination of base salary and commissions or bonuses based on sales, repairs, or customer satisfaction. They may also receive benefits such as health insurance and paid time off, and their pay can vary depending on experience, location, and dealership policies.

What does an assistant automotive service advisor do?

An Assistant Automotive Service Advisor supports the main service advisor by assisting with customer service tasks in an auto repair shop or dealership. Their duties typically include greeting customers, helping to schedule appointments, preparing repair orders, and communicating vehicle issues between customers and technicians. They also help ensure customers are informed about the status of their vehicles and the services being performed. This role requires strong communication and organizational skills, as well as basic automotive knowledge.

What does an assistant automotive service advisor make?

An assistant automotive service advisor typically earns between $30,000 and $45,000 annually, depending on experience, location, and the dealership or repair shop. They often receive additional compensation through commissions or bonuses based on sales and customer service performance. Entry-level positions may start lower, while experienced assistants can earn higher wages with certifications and skills in automotive systems and customer communication.

What are some common challenges faced by an assistant automotive service advisor, and how can they be managed?

Assistant Automotive Service Advisors often juggle multiple responsibilities, such as coordinating between customers, technicians, and parts departments. A common challenge is managing time effectively during busy periods, especially when handling multiple service orders and customer inquiries. Building strong organizational skills and maintaining clear communication with both customers and team members can help minimize errors and enhance service efficiency. Proactively learning about automotive repairs and dealership processes also makes it easier to address customer concerns and support the Service Advisor team.
More about Assistant Automotive Service Advisor jobs
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Assistant Automotive Service Advisor jobs near you
Infographic showing various Assistant Automotive Service Advisor job openings in the United States as of July 2026, with employment types broken down into 90% Full Time, 8% Part Time, and 2% Contract. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $53,941 per year, or $25.9 per hour.

Automotive Service Advisor

Kansas City Hyundai

Merriam, KS • On-site

$70K - $120K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 20 days ago

Job description

Kansas City Hyundai is looking for a motivated, customer-focused Automotive Service Advisor / Service Writer to join our high-performing service department.

If you’re passionate about delivering exceptional customer service, building lasting relationships, and helping customers maintain their vehicles, this is an outstanding opportunity to grow your career while earning excellent income with one of the area’s leading automotive dealerships.

Whether you have experience as a Service Advisor, Service Writer, Automotive Service Consultant, Assistant Service Manager (ASM), or Customer Service Advisor, we’d love to talk with you.

Compensation

$70,000–$120,000+ annually

Performance-based compensation with unlimited earning potential for high performers.

  Why Join Kansas City Hyundai?
  • Competitive performance-based compensation
  • Medical, Dental & Vision Insurance
  • 401(k) with Company Match
  • 3 Weeks Paid Time Off after one year
  • Paid Holidays
  • Paid Training
  • Hyundai factory training and certification opportunities
  • Employee discounts on vehicles, parts, and service
  • Modern, busy service department
  • Consistent customer traffic
  • Career advancement opportunities
  • Supportive, team-oriented culture
  Responsibilities
  • Greet customers promptly and provide an exceptional service experience from check-in through vehicle delivery.
  • Listen carefully to customer concerns and accurately document repair requests.
  • Recommend maintenance and repair services based on manufacturer recommendations, inspections, and technician findings.
  • Prepare repair estimates and explain recommended services, pricing, and timelines in a professional manner.
  • Open, update, and manage repair orders throughout the service process.
  • Schedule service appointments and coordinate workflow with technicians.
  • Communicate regularly with customers regarding repair status and completion times.
  • Review completed repairs with customers and ensure complete satisfaction.
  • Build long-term customer relationships through outstanding customer service and follow-up.
  • Help achieve customer satisfaction, customer retention, and dealership performance goals.
  • Maintain accurate repair orders and documentation while following dealership and manufacturer procedures.
  Qualifications
  • Previous experience as an Automotive Service Advisor, Service Writer, Automotive Service Consultant, or Assistant Service Manager preferred.
  • Automotive dealership experience preferred.
  • Hyundai experience is a plus but not required.
  • Excellent customer service, communication, and sales skills.
  • Strong organizational and multitasking abilities.
  • Ability to explain technical information in a clear, customer-friendly manner.
  • Comfortable working in a fast-paced environment.
  • Computer proficiency and experience with dealership management systems (CDK, Reynolds & Reynolds, Tekion, Dealertrack, or similar) is a plus.
  • Valid driver’s license with a clean driving record.
  Preferred Experience

Candidates with experience in any of the following are encouraged to apply:

  • Automotive Service Advisor
  • Service Writer
  • Automotive Service Consultant
  • Assistant Service Manager (ASM)
  • Service Lane Advisor
  • Customer Service Advisor
  • Automotive Customer Service
  • Automotive Repair Orders
  • Warranty Administration
  • Maintenance Sales
  • Customer Retention
  • Automotive Retail
  • Hyundai, Kia, Honda, Toyota, Nissan, Ford, Chevrolet, CDJR, Subaru, Mazda, Volkswagen, or other dealership experience
   Why You’ll Love Working Here

At Kansas City Hyundai, our employees are the driving force behind our success. We invest in our people through ongoing training, career development, and opportunities for advancement while providing a positive, team-oriented culture where hard work is recognized and rewarded.

If you’re looking for a dealership where you can grow professionally, earn an excellent income, and make a real impact on the customer experience, we encourage you to apply today.

  Equal Opportunity Employer

Kansas City Hyundai is an Equal Opportunity Employer. We are committed to fostering an inclusive workplace where all employees and applicants are treated with respect and dignity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other status protected by federal, state, or local law.

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