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Assistant Automotive Service Advisor Jobs in Virginia

Meineke

Automotive Service Advisor

Forest, VA · On-site

$18 - $22/hr

Every day is different in our busy automotive service center! You will be responsible for a variety of tasks, including overseeing service advisors, addressing customer inquiries, and managing ...

Proo Auto Repair

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Automotive Service Advisor

Newport News, VA · On-site

$16 - $24/hr

Automotive Service Advisor PRO AUTO REPAIR is looking for an organized, motivated, customer-focused Service Advisor to join our growing team. You'll work directly with customers, technicians, and ...

Midas - PGW

Automotive Service Advisor

Manassas, VA · On-site

$50K - $70K/yr

We are looking for automotive service advisor to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services.

Proo Auto Repair

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Automotive Service Advisor

Newport News, VA · On-site

$16 - $24/hr

Automotive Service Advisor PRO AUTO REPAIR is looking for an organized, motivated, customer-focused Service Advisor to join our growing team. You'll work directly with customers, technicians, and ...

AAA Club Alliance, Inc.

Automotive Service Advisor

VA · On-site

$24.70/hr

Automotive Service Advisor - Hiring Now | AAA Club Alliance Drive Your Career Forward with AAA Club Alliance! Are you a customer-focused professional with a passion for the automotive industry? AAA ...

Meineke

Automotive Service Advisor

Virginia Beach, VA · On-site

$75K/hr

Prior automotive service advisor or shop experience preferred * Strong communication and customer service skills * Valid driver's license What we offer: * Competitive performance-based pay * Paid ...

AAA Mid Atlantic

Automotive Service Advisor

Harrisonburg, VA · On-site

$17.33 - $24.38/hr

As an Automotive Service Advisor for AAA, you'll be the driving force behind our customers' exceptional experience, seamlessly coordinating their vehicle service needs with our skilled technicians in ...

Meineke

Automotive Service Advisor

Newport News, VA · On-site

$82K/yr

Prior automotive service advisor or shop experience preferred * Strong communication and customer service skills * Valid driver's license What we offer: * Competitive performance-based pay * Paid ...

Meineke

Automotive Service Advisor

Henrico, VA · On-site

$82K/yr

Prior automotive service advisor or shop experience preferred * Strong communication and customer service skills * Valid driver's license What we offer: * Competitive performance-based pay * Paid ...

Meineke

Automotive Service Advisor

Charlottesville, VA · On-site

$65K - $95K/hr

Prior automotive service advisor or shop experience preferred * Strong communication and customer service skills * Valid driver's license What we offer: * Competitive performance-based pay * Paid ...

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Assistant Automotive Service Advisor information

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How much do assistant automotive service advisor jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for assistant automotive service advisor in Virginia is $25.71, according to ZipRecruiter salary data. Most workers in this role earn between $18.37 and $29.57 per hour, depending on experience, location, and employer.

What is the difference between Assistant Automotive Service Advisor vs Automotive Service Advisor?

AspectAssistant Automotive Service AdvisorAutomotive Service Advisor
CredentialsHigh school diploma, basic automotive knowledgeHigh school diploma, automotive service certifications often preferred
Work EnvironmentAssists service advisors in customer interactions, dealership or repair shop settingInteracts directly with customers, explains repairs, and recommends services
ResponsibilitiesSupports service advisors, handles administrative tasks, learns technical aspectsCommunicates with customers, estimates costs, and manages service orders

The Assistant Automotive Service Advisor typically supports the Automotive Service Advisor by handling administrative tasks and learning the service process. While both roles work in similar environments and require customer service skills, the assistant position is more entry-level and focuses on support, whereas the service advisor manages direct customer interactions and technical explanations.

Is an assistant automotive service advisor a hard job?

An assistant automotive service advisor role involves customer interaction, understanding vehicle issues, and supporting the service team, which can be demanding due to multitasking and communication requirements. It often requires basic automotive knowledge, good organizational skills, and the ability to work in a fast-paced environment, but the difficulty varies based on experience and workplace expectations.

What are the key skills and qualifications needed to thrive as an assistant automotive service advisor, and why are they important?

To thrive as an Assistant Automotive Service Advisor, you need strong knowledge of automotive systems, customer service skills, and a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and basic office tools is typically required. Exceptional communication, active listening, and organizational skills help build trust with customers and ensure smooth service operations. These abilities are crucial for accurately relaying information, enhancing customer satisfaction, and supporting efficient workflow in a busy automotive service environment.

How do assistant automotive service advisors get paid?

Assistant automotive service advisors typically earn a combination of base salary and commissions or bonuses based on sales, repairs, or customer satisfaction. They may also receive benefits such as health insurance and paid time off, and their pay can vary depending on experience, location, and dealership policies.

What does an assistant automotive service advisor do?

An Assistant Automotive Service Advisor supports the main service advisor by assisting with customer service tasks in an auto repair shop or dealership. Their duties typically include greeting customers, helping to schedule appointments, preparing repair orders, and communicating vehicle issues between customers and technicians. They also help ensure customers are informed about the status of their vehicles and the services being performed. This role requires strong communication and organizational skills, as well as basic automotive knowledge.

What does an assistant automotive service advisor make?

An assistant automotive service advisor typically earns between $30,000 and $45,000 annually, depending on experience, location, and the dealership or repair shop. They often receive additional compensation through commissions or bonuses based on sales and customer service performance. Entry-level positions may start lower, while experienced assistants can earn higher wages with certifications and skills in automotive systems and customer communication.

What are some common challenges faced by an assistant automotive service advisor, and how can they be managed?

Assistant Automotive Service Advisors often juggle multiple responsibilities, such as coordinating between customers, technicians, and parts departments. A common challenge is managing time effectively during busy periods, especially when handling multiple service orders and customer inquiries. Building strong organizational skills and maintaining clear communication with both customers and team members can help minimize errors and enhance service efficiency. Proactively learning about automotive repairs and dealership processes also makes it easier to address customer concerns and support the Service Advisor team.
What are the most commonly searched types of Automotive Service Advisor jobs in Virginia? The most popular types of Automotive Service Advisor jobs in Virginia are:
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What cities in Virginia are hiring for Assistant Automotive Service Advisor jobs? Cities in Virginia with the most Assistant Automotive Service Advisor job openings:
Assistant Automotive Service Advisor jobs near you

Automotive Service Advisor

Malloy Chevrolet of Winchester

Winchester, VA

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 16 days ago

Job description

Malloy Chevrolet of Winchester is seeking an experienced Automotive Service Advisor to join our team. In this role, you are the face of the service department. You will be responsible for greeting guests, consulting on vehicle maintenance and repair needs, and ensuring a seamless, transparent experience from drop-off to delivery.
The ideal candidate is a "people person" with a strong technical understanding who can explain complex repairs in a way that is easy for customers to understand. We provide a professional environment where your ability to build trust and provide solutions directly impacts your earning potential.

Automotive Service Advisor Work Requirements:

  • Ability to commute to Winchester, VA required
  • Valid driver’s license with a clean driving record
  • Ability to pass a background check and drug screening
  • Previous experience as a Service Advisor preferred

Automotive Service Advisor Responsibilities:

  • Greet customers promptly and professionally to initiate the service experience
  • Conduct thorough vehicle walk-arounds and document customer concerns accurately
  • Act as a consultant, advising customers on necessary maintenance and repair items based on manufacturer recommendations
  • Provide accurate cost estimates and clear timelines for repair completion
  • Maintain constant communication with customers regarding the status of their vehicles
  • Work closely with Technicians and the Parts Department to ensure efficient workflow
  • Close out repair orders and explain all work performed to the customer during delivery
  • Maintain high CSI (Customer Satisfaction Index) scores in accordance with Ford standards


Automotive Service Advisor Qualifications:

  • Strong communication and interpersonal skills
  • Proven track record of success in a fast-paced retail or service environment
  • General knowledge of automotive systems and maintenance requirements
  • Proficiency with Dealership Management Systems (DMS) and service scheduling software
  • Ability to multitask and manage a high volume of repair orders simultaneously
  • Professional, well-groomed appearance
  • Why Join Vaughn Ford of Zachary
  • Stable Growth: Work for a respected, family-owned dealership with a loyal customer base.
  • Supportive Culture: We believe in a team-oriented environment where everyone’s contribution matters.
  • Modern Facility: Utilize the latest tools and technology to assist our guests.


Automotive Service Advisor Benefits:

  • Competitive compensation, depending on experience
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • 401(k) Retirement Plan
  • Paid Time Off (PTO)
  • Paid Holidays
  • Employee vehicle purchase and service discounts
  • Career Advancement: We value our employees and offer paths into service management.


Equal Opportunity Employer Statement
Malloy Chevrolet of Winchester is committed to providing equal employment opportunities to all employees and applicants for employment. We do not tolerate discrimination or harassment of any kind based on race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other protected characteristic as defined by federal, state, or local law.