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Entry Level Automotive Service Advisor Jobs in Virginia

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Automotive Service Advisor PRO AUTO REPAIR is looking for an organized, motivated, customer-focused Service Advisor to join our growing team. You'll work directly with customers, technicians, and ...

Be Seen First

Automotive Service Advisor PRO AUTO REPAIR is looking for an organized, motivated, customer-focused Service Advisor to join our growing team. You'll work directly with customers, technicians, and ...

Automotive Service Advisor

VA · On-site

$24.70/hr

Automotive Service Advisor - Hiring Now | AAA Club Alliance Drive Your Career Forward with AAA Club Alliance! Are you a customer-focused professional with a passion for the automotive industry? AAA ...

Prior automotive service advisor or shop experience preferred * Strong communication and customer service skills * Valid driver's license What we offer: * Competitive performance-based pay * Paid ...

Prior automotive service advisor or shop experience preferred * Strong communication and customer service skills * Valid driver's license What we offer: * Competitive performance-based pay * Paid ...

Prior automotive service advisor or shop experience preferred * Strong communication and customer service skills * Valid driver's license What we offer: * Competitive performance-based pay * Paid ...

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Entry Level Automotive Service Advisor information

See Virginia salary details

$11

$25

$45

How much do entry level automotive service advisor jobs pay per hour?

As of Aug 3, 2026, the average hourly pay for entry level automotive service advisor in Virginia is $25.71, according to ZipRecruiter salary data. Most workers in this role earn between $18.37 and $29.57 per hour, depending on experience, location, and employer.

What do you need to be an automotive service advisor?

To become an automotive service advisor, you typically need a high school diploma or equivalent, strong communication and customer service skills, and some knowledge of automotive systems. Experience with automotive repair or service writing is beneficial, and familiarity with dealership management software can be helpful. Certifications are not mandatory but can improve job prospects.

How do auto service advisors get paid?

Auto service advisors typically earn a combination of a base salary and commissions or bonuses based on the sales they generate, such as repairs and maintenance services. They may also receive incentives for customer satisfaction and retention, with pay structures varying by dealership or service center. Strong communication skills and product knowledge can help increase earning potential.

What does an Entry Level Automotive Service Advisor do?

An Entry Level Automotive Service Advisor acts as a liaison between customers and the service department at an auto dealership or repair shop. They greet customers, listen to their vehicle concerns, explain recommended services, and provide estimates for repairs. Additionally, they coordinate with technicians, keep customers updated on repair progress, and ensure customer satisfaction. This role is a great starting point for those interested in the automotive industry and customer service.

What is the difference between Entry Level Automotive Service Advisor vs Automotive Service Writer?

AspectEntry Level Automotive Service AdvisorAutomotive Service Writer
CredentialsHigh school diploma; on-the-job trainingHigh school diploma; some certifications beneficial
Work EnvironmentDealerships, auto repair shopsDealerships, repair centers
Job RoleAssists customers, documents vehicle issues, recommends servicesCommunicates repair needs, writes service orders, estimates costs

Both roles involve customer interaction and understanding vehicle issues, but the Entry Level Automotive Service Advisor focuses more on assisting customers and recommending services, while the Automotive Service Writer emphasizes documenting repairs and preparing estimates. They often overlap in work environment and required skills, making them closely related entry-level positions in automotive service departments.

Do service advisors make more money than mechanics?

Entry-level automotive service advisors typically earn higher base salaries and commissions compared to entry-level mechanics, as their compensation often includes customer service skills and sales performance. Mechanics usually earn hourly wages or flat rates based on labor hours, while service advisors' income depends on sales and service upselling. Overall, service advisors tend to have higher earning potential, especially with experience and performance bonuses.

What are some common challenges faced by entry-level automotive service advisors, and how can they overcome them?

Entry-level automotive service advisors often face challenges such as learning technical vehicle terminology, managing customer expectations, and juggling multiple tasks in a fast-paced environment. Building strong communication skills and proactively seeking guidance from experienced colleagues can help overcome these hurdles. Many advisors find it helpful to familiarize themselves with common repair processes and dealership management systems early on, enabling them to provide accurate information and deliver excellent customer service.

How hard is it to be an automotive service advisor?

Becoming an automotive service advisor requires good communication skills, basic automotive knowledge, and the ability to handle customer interactions. The role involves explaining repairs, managing schedules, and working in a fast-paced environment, which can be challenging for those new to the industry. Experience with diagnostic tools and certifications like ASE can help improve job performance and ease the learning curve.

What are the key skills and qualifications needed to thrive as an Entry Level Automotive Service Advisor, and why are they important?

To thrive as an Entry Level Automotive Service Advisor, you need a basic understanding of automotive systems, customer service experience, and at least a high school diploma or equivalent. Familiarity with dealership management systems (DMS), scheduling software, and point-of-sale systems is usually required. Strong communication, problem-solving, and organizational skills help you effectively interact with customers and coordinate with service technicians. These abilities are crucial for ensuring customer satisfaction, efficient workflow, and repeat business in a competitive automotive service environment.
What are the most commonly searched types of Automotive Service Advisor jobs in Virginia? The most popular types of Automotive Service Advisor jobs in Virginia are:
What cities in Virginia are hiring for Entry Level Automotive Service Advisor jobs? Cities in Virginia with the most Entry Level Automotive Service Advisor job openings:
Infographic showing various Entry Level Automotive Service Advisor job openings in Virginia as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $53,479 per year, or $25.7 per hour.

Entry-level Automotive Service Technician / C-level

Malloy Chevrolet of Winchester

Winchester, VA

$16 - $28/hr

Full-time

Medical, Dental, Retirement, PTO

Re-posted 6 days ago


Job description

Malloy Chevrolet in Winchester is looking for an Entry Level Automotive Service Technician to join our growing team! The right candidate will have an entry-level service technician background, with at least C level qualifications preferred. The day-to-day duties include performing work on specific repair orders and diagnosing what repairs need to be done. 

Entry Level Automotive Service Technician Benefits:

  • Competitive compensation - $16-28 hourly depending on experience
  • Health, Medical and Dental insurance
  • 401K Plan
  • Paid time off and vacation
  • Growth opportunities
  • Employee vehicle purchase plans
  • Long term job security
  • Flexible Work Schedule

Entry Level Automotive Service Technician Responsibilities:

  • Perform routine vehicle maintenance such as oil changes, tire rotations, fluid checks, and general service tasks.
  • Complete minor repairs and adjustments based on work orders and company standards.
  • Conduct brake services, wheel alignments, and other light mechanical work.
  • Move vehicles into service bays, perform digital inspections, and test drive to ensure service quality.
  • Keep your work area clean, safe, and well-organized at all times.

Entry Level Automotive Service Technician Qualifications:

  • High school diploma, GED, or certification from an accredited technical school. 
  • Valid driver’s license with a good driving record.
  • Minimum of 6 months of hands-on automotive repair experience or completion of an automotive training program.
  • Working knowledge of vehicle systems, tools, and procedures needed for routine maintenance and basic repairs.
  • Ability to operate repair tools and equipment safely and effectively.
  • Strong commitment to customer satisfaction and being part of a team-oriented service environment.
  • Eagerness to learn new skills and improve.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.