ZipRecruiter

Log In

1

Union Automotive Service Advisor Jobs in Virginia

Meineke

Automotive Service Advisor

Forest, VA · On-site

$18 - $22/hr

Every day is different in our busy automotive service center! You will be responsible for a variety of tasks, including overseeing service advisors, addressing customer inquiries, and managing ...

Priority INFINITI

Be Seen First

Automotive Service Advisor

Chesapeake, VA · On-site

$60K - $150K/yr

Priority INFINITI has immediate openings for Automotive Service Advisors. There has never been a better time to advance your career in the automotive industry. Apply today. Busy shop with tons of ...

Priority Honda Roanoke

Be Seen First

Automotive Service Advisor

Roanoke, VA · On-site

$60K - $80K/yr

Priority Honda Roanoke has immediate openings for Automotive Service Advisors. There has never been a better time to advance your career in the automotive industry. Apply today. Busy shop with tons ...

New

Midas - PGW

Automotive Service Advisor

Manassas, VA · On-site

We are looking for automotive service advisor to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services.

AAA Club Alliance, Inc.

Automotive Service Advisor

VA · On-site

$24.70/hr

Automotive Service Advisor - Hiring Now | AAA Club Alliance Drive Your Career Forward with AAA Club Alliance! Are you a customer-focused professional with a passion for the automotive industry? AAA ...

next page

Showing results 1-20

All JobsUnion Automotive Service Advisor JobsUnion Automotive Service Advisor Jobs in Virginia

Union Automotive Service Advisor information

See Virginia salary details

$11

$25

$45

How much do union automotive service advisor jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for union automotive service advisor in Virginia is $25.71, according to ZipRecruiter salary data. Most workers in this role earn between $18.37 and $29.57 per hour, depending on experience, location, and employer.

What is a Union Automotive Service Advisor?

Union Automotive Service Advisors are professionals who work at automotive service centers or dealerships represented by a labor union. They serve as the primary point of contact between customers and the service department, helping diagnose vehicle issues, recommending necessary repairs or maintenance, and explaining service procedures and costs. Being part of a union, they typically benefit from negotiated wages, benefits, and workplace protections. Their role is crucial in ensuring customer satisfaction and efficient workflow in the service department.

What skills and qualifications are needed to thrive as a Union Automotive Service Advisor?

To thrive as a Union Automotive Service Advisor, you need a solid understanding of automotive systems, excellent customer service skills, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and scheduling tools is crucial, and some employers may prefer ASE certification. Strong communication, problem-solving, and organizational skills help you build trust with customers and coordinate effectively with technicians. These abilities are essential for delivering accurate information, ensuring customer satisfaction, and maintaining efficient service operations.

How does a Union Automotive Service Advisor collaborate with technicians and customers to ensure efficient service delivery?

A Union Automotive Service Advisor acts as the communication bridge between customers and technicians, ensuring that repair orders are accurately documented and customers understand the recommended services. Advisors regularly consult with technicians to clarify issues, prioritize work based on urgency, and relay progress updates to customers. This collaborative approach helps maintain workflow efficiency, minimizes misunderstandings, and supports a positive customer experience. In union environments, advisors also adhere to established protocols regarding work assignments and labor agreements, working closely with the shop foreman or service manager.

How do union automotive service advisors get paid?

Union automotive service advisors typically earn a combination of base salary and commissions or bonuses based on sales, customer satisfaction, or productivity. Their pay structure often includes union-negotiated wages, benefits, and overtime, with some earning additional income through performance incentives.

How hard is being a union automotive service advisor?

Being a union automotive service advisor involves strong communication skills, customer service abilities, and knowledge of automotive systems. The role can be demanding due to managing customer expectations, coordinating repairs, and working in a fast-paced environment, often with scheduled hours and required certifications. Success depends on experience, technical understanding, and interpersonal skills.

What do you need to be a Union Automotive Service Advisor?

To become a Union Automotive Service Advisor, you typically need strong communication and customer service skills, knowledge of automotive systems, and experience in the automotive industry. Many employers prefer candidates with a high school diploma or equivalent, and some may require certification or training in automotive technology or service advising. Familiarity with dealership management software and a valid driver's license are also often necessary.

What are the most commonly searched types of Automotive Service Advisor jobs in Virginia?

The most popular types of Automotive Service Advisor jobs in Virginia are:

What cities in Virginia are hiring for Union Automotive Service Advisor jobs?

Cities in Virginia with the most Union Automotive Service Advisor job openings:

Union Automotive Service Advisor jobs near you

Automotive Service Advisor

Winchester, VA

Malloy Chevrolet of Winchester
See more jobs at Malloy Chevrolet of Winchesterexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago

Job description

Malloy Chevrolet of Winchester is seeking an experienced Automotive Service Advisor to join our team. In this role, you are the face of the service department. You will be responsible for greeting guests, consulting on vehicle maintenance and repair needs, and ensuring a seamless, transparent experience from drop-off to delivery.
The ideal candidate is a "people person" with a strong technical understanding who can explain complex repairs in a way that is easy for customers to understand. We provide a professional environment where your ability to build trust and provide solutions directly impacts your earning potential.

Automotive Service Advisor Work Requirements:

  • Ability to commute to Winchester, VA required
  • Valid driver’s license with a clean driving record
  • Ability to pass a background check and drug screening
  • Previous experience as a Service Advisor preferred

Automotive Service Advisor Responsibilities:

  • Greet customers promptly and professionally to initiate the service experience
  • Conduct thorough vehicle walk-arounds and document customer concerns accurately
  • Act as a consultant, advising customers on necessary maintenance and repair items based on manufacturer recommendations
  • Provide accurate cost estimates and clear timelines for repair completion
  • Maintain constant communication with customers regarding the status of their vehicles
  • Work closely with Technicians and the Parts Department to ensure efficient workflow
  • Close out repair orders and explain all work performed to the customer during delivery
  • Maintain high CSI (Customer Satisfaction Index) scores in accordance with Ford standards


Automotive Service Advisor Qualifications:

  • Strong communication and interpersonal skills
  • Proven track record of success in a fast-paced retail or service environment
  • General knowledge of automotive systems and maintenance requirements
  • Proficiency with Dealership Management Systems (DMS) and service scheduling software
  • Ability to multitask and manage a high volume of repair orders simultaneously
  • Professional, well-groomed appearance
  • Why Join Vaughn Ford of Zachary
  • Stable Growth: Work for a respected, family-owned dealership with a loyal customer base.
  • Supportive Culture: We believe in a team-oriented environment where everyone’s contribution matters.
  • Modern Facility: Utilize the latest tools and technology to assist our guests.


Automotive Service Advisor Benefits:

  • Competitive compensation, depending on experience
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • 401(k) Retirement Plan
  • Paid Time Off (PTO)
  • Paid Holidays
  • Employee vehicle purchase and service discounts
  • Career Advancement: We value our employees and offer paths into service management.


Equal Opportunity Employer Statement
Malloy Chevrolet of Winchester is committed to providing equal employment opportunities to all employees and applicants for employment. We do not tolerate discrimination or harassment of any kind based on race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other protected characteristic as defined by federal, state, or local law.