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Entry Level Automotive Service Advisor Jobs in Virginia

Apex Automotive

Service Advisor

Glen Allen, VA

Description Virginia Automotive Service in Glenn Allen, VA is looking to hire an exceptional Service Advisor to join our winning team! Platinum Plus provides the highest quality automotive services ...

Car Guys

Automotive Service Writer

Woodbridge, VA · On-site

Automotive service advisor, automotive service writer, automotive dealership service writer, automotive dealership service advisor, auto service writer, auto service advisor, auto advisor, auto ...

Car Guys Inc.

Automotive Service Writer

Woodbridge, VA · On-site

$45K - $75K/yr

Automotive service advisor, Automotive Service writer, Automotive dealership service writer, Automotive dealership service advisor, Auto service writer, auto service advisor, auto advisor, auto ...

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Entry Level Automotive Service Advisor information

See Virginia salary details

$11

$25

$45

How much do entry level automotive service advisor jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for entry level automotive service advisor in Virginia is $25.71, according to ZipRecruiter salary data. Most workers in this role earn between $18.37 and $29.57 per hour, depending on experience, location, and employer.

What does an entry level automotive service advisor do?

An Entry Level Automotive Service Advisor acts as a liaison between customers and the service department at an auto dealership or repair shop. They greet customers, listen to their vehicle concerns, explain recommended services, and provide estimates for repairs. Additionally, they coordinate with technicians, keep customers updated on repair progress, and ensure customer satisfaction. This role is a great starting point for those interested in the automotive industry and customer service.

What are the key skills and qualifications needed to thrive as an entry level automotive service advisor?

To thrive as an Entry Level Automotive Service Advisor, you need a basic understanding of automotive systems, customer service experience, and at least a high school diploma or equivalent. Familiarity with dealership management systems (DMS), scheduling software, and point-of-sale systems is usually required. Strong communication, problem-solving, and organizational skills help you effectively interact with customers and coordinate with service technicians. These abilities are crucial for ensuring customer satisfaction, efficient workflow, and repeat business in a competitive automotive service environment.

What are some common challenges faced by entry level automotive service advisors, and how can they overcome them?

Entry-level automotive service advisors often face challenges such as learning technical vehicle terminology, managing customer expectations, and juggling multiple tasks in a fast-paced environment. Building strong communication skills and proactively seeking guidance from experienced colleagues can help overcome these hurdles. Many advisors find it helpful to familiarize themselves with common repair processes and dealership management systems early on, enabling them to provide accurate information and deliver excellent customer service.

What is the difference between Entry Level Automotive Service Advisor vs Automotive Service Writer?

AspectEntry Level Automotive Service AdvisorAutomotive Service Writer
CredentialsHigh school diploma; on-the-job trainingHigh school diploma; some certifications beneficial
Work EnvironmentDealerships, auto repair shopsDealerships, repair centers
Job RoleAssists customers, documents vehicle issues, recommends servicesCommunicates repair needs, writes service orders, estimates costs

Both roles involve customer interaction and understanding vehicle issues, but the Entry Level Automotive Service Advisor focuses more on assisting customers and recommending services, while the Automotive Service Writer emphasizes documenting repairs and preparing estimates. They often overlap in work environment and required skills, making them closely related entry-level positions in automotive service departments.

Can I be an entry level automotive service advisor with no experience?

Entry level automotive service advisors typically do not need prior experience, as training is often provided on the job. Strong communication skills, a customer service mindset, and basic automotive knowledge can help you succeed in this role, even without previous experience. Certifications like ASE can also improve your prospects but are not always required initially.

How to be an entry level automotive service advisor?

To become an entry-level automotive service advisor, candidates typically need a high school diploma or equivalent, strong communication skills, and basic knowledge of automotive systems. Prior experience in customer service or automotive environments can be helpful, and some employers may require or prefer certification such as ASE certification. On-the-job training is common, and familiarity with dealership management software is advantageous.

What are the most commonly searched types of Automotive Service Advisor jobs in Virginia?

The most popular types of Automotive Service Advisor jobs in Virginia are:

What cities in Virginia are hiring for Entry Level Automotive Service Advisor jobs?

Cities in Virginia with the most Entry Level Automotive Service Advisor job openings:

Entry Level Automotive Service Advisor jobs near you
Infographic showing various Entry Level Automotive Service Advisor job openings in Virginia as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $53,479 per year, or $25.7 per hour.

Service Advisor

Apex Automotive

Glen Allen, VA

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 17 days ago

Job description

Description

Virginia Automotive Service in Glenn Allen, VA is looking to hire an exceptional Service Advisor to join our winning team! Platinum Plus provides the highest quality automotive services to its customers and is changing the way people think about auto repair. We believe in leading with honesty and integrity and doing things right the first time. If being part of a successful company that treats its employees like family is important to you, then Virginia Automotive Service is where you should be! The Service Advisor is responsible for building strong customer relationships, providing excellent customer service, and selling recommended services and repairs. Service Advisors will greet and consult customers on their needs while providing value-added recommendations and education on our services.


RESPONSIBILITIES

  • Ensure customers receive prompt, courteous, and effective service either in person or by phone
  • Act as point of contact between technicians and customers
  • Perform vehicle walk-around and documentation of customer concerns to enable technicians to properly diagnose and service the vehicle
  • Keep customers informed on completion times, service expenses, and possible changes
  • Follow and promote our high standards of safety, organization, and cleanliness.

Requirements

QUALIFICATIONS

  • Automotive knowledge with at least 2 years of working experience as a Service Advisor
  • Career-minded individuals looking to grow within the company
  • Exceptional customer service skills
  • Honesty and integrity, with a positive attitude and strong work ethic
  • Team-first mentality
  • Valid driver's license

BENEFITS

  • Leading compensation plans with commissions
  • Generous benefits and perks (health, vision, dental, and life insurance)
  • 401(k) with company match
  • Employee discounts
  • Paid holidays, sick days, and PTO
  • Opportunity for growth!

Apply