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Subaru Service Advisor Jobs in Virginia (NOW HIRING)

Casey Subaru

Service Advisor

Newport News, VA · On-site

Experienced Automotive Service Advisor Wanted at our new Casey Subaru location! Are you a skilled service advisor with a passion for the automotive world? Casey Auto Group is a family-owned business ...

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Subaru Service Advisor information

See Virginia salary details

$11

$25

$45

How much do subaru service advisor jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for subaru service advisor in Virginia is $25.71, according to ZipRecruiter salary data. Most workers in this role earn between $18.37 and $29.57 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Subaru service advisor?

To thrive as a Subaru Service Advisor, you need a solid understanding of automotive systems, customer service expertise, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), electronic repair order software, and possibly ASE certifications are commonly required. Strong communication, active listening, and organizational skills help build trust with customers and ensure smooth coordination between technicians and clients. These skills are essential for delivering exceptional service, accurately relaying technical information, and ensuring customer satisfaction and retention.

What are some common challenges faced by Subaru service advisors, and how can they be managed effectively?

Subaru Service Advisors often encounter challenges such as balancing high customer expectations with repair timelines, accurately communicating technical information, and coordinating between technicians and customers. Managing these challenges involves strong organizational skills, clear and empathetic communication, and staying up-to-date with Subaru's latest service protocols. Advisors who proactively update customers and work collaboratively with the service team tend to build trust and ensure a positive service experience.

Is Subaru a good company to work for?

Subaru Service Advisors typically work in a customer service environment at Subaru dealerships, where they assist customers with vehicle repairs and maintenance. The company is known for a positive work culture, competitive pay, and opportunities for advancement, though experiences can vary by location. Overall, Subaru is considered a reputable employer within the automotive industry.

Is it worth being a Subaru Service Advisor?

A Subaru Service Advisor is responsible for communicating with customers, scheduling repairs, and explaining service recommendations. The role typically offers a stable income, opportunities for commissions or bonuses, and requires good customer service and technical knowledge. It can be a worthwhile career for those interested in automotive service and working in a customer-facing environment.

What is a Subaru Service Advisor?

A Subaru Service Advisor is a customer service professional who acts as a liaison between customers and the service department. They schedule appointments, explain repairs, provide cost estimates, and ensure customer satisfaction during vehicle maintenance and repair processes. Strong communication skills and knowledge of automotive services are essential for this role.

What are popular job titles related to Subaru Service Advisor jobs in Virginia?

For Subaru Service Advisor jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Subaru Service Advisor jobs in Virginia look for?

The top searched job categories for Subaru Service Advisor jobs in Virginia are:

Subaru Service Advisor jobs near you
Infographic showing various Subaru Service Advisor job openings in Virginia as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $53,479 per year, or $25.7 per hour.

Subaru Service Advisor

Stohlman Subaru of Tysons

Vienna, VA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 6 days ago

Job description

Stohlman Subaru of Tysons is looking for talented, detail-oriented, and dedicated professionals to join our team. At Stohlman, we continually strive to provide an outstanding customer experience as well as a healthy workplace environment. We want our employees to be successful. If you are a hard-working, self-motivated individual with the ability to get along with others, we are looking for you.

Stohlman Automotive, Inc. is a premier organization. We own and operate 3 innovative Dealership locations in Tysons Corner and Sterling, VA representing the Volkswagen and Subaru brands.

Stohlman Subaru has been family-owned and operated for over 75 years. We are one of the leading Subaru retailers in the district in customer satisfaction and service volume. Please apply if you are looking to join a great team that will value your time, skillset and helps you grow!

Benefits/Culture

At Stohlman, we offer:
• Competitive Compensation
• 401K Plan with employer match
• Affordable health, dental, vision, and disability insurance plans
• Paid holidays, vacation, and sick leave
• Employee discounts on vehicle sales, parts, and service.
• A drug-free environment

Subaru Service Advisor Responsibilities

  • Oversee service orders and flow of the service drive. Ensure that customers receive prompt, courteous, and effective service

  • Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression on the customer.

  • Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled

  • Ensure the daily inventory of technicians' time is consistently sold to service customers

  • Distribute work between technicians efficiently

  • Answer technical questions about vehicle problems, warranties, services, and repairs

  • Maintain Customer Success Index at or above company standards

  • Assist in diagnosing vehicle problems; order parts and tools as necessary

  • Reinforces company policies and adheres to company standards

  • Encourages compliance with applicable laws and regulations

Subaru Service Advisor Qualifications

  • Dealership/ Automotive experience
  • DealerTrack (DMS) experience is a plus!

  • Organized and friendly personality

  • Demonstrated ability to manage others

  • Time management skills

  • Fantastic communication skills with your customers

  • Professional, well-groomed personal appearance

  • Consistent record of service and sales success

  • Strong record of positive customer satisfaction results

  • Team-oriented and self-motivated

Our company is a family-owned and operated business, so we know what it takes to grow a company from the ground up.  Please submit your resume for immediate consideration. 

We look forward to hearing from you. 

Equal Employment Opportunity Employer.  Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status.

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