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Subaru Service Advisor Jobs in Virginia (NOW HIRING)

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Subaru Service Advisor information

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$11

$25

$45

How much do subaru service advisor jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for subaru service advisor in Virginia is $25.71, according to ZipRecruiter salary data. Most workers in this role earn between $18.37 and $29.57 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Subaru service advisor?

To thrive as a Subaru Service Advisor, you need a solid understanding of automotive systems, customer service expertise, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), electronic repair order software, and possibly ASE certifications are commonly required. Strong communication, active listening, and organizational skills help build trust with customers and ensure smooth coordination between technicians and clients. These skills are essential for delivering exceptional service, accurately relaying technical information, and ensuring customer satisfaction and retention.

What are some common challenges faced by Subaru service advisors, and how can they be managed effectively?

Subaru Service Advisors often encounter challenges such as balancing high customer expectations with repair timelines, accurately communicating technical information, and coordinating between technicians and customers. Managing these challenges involves strong organizational skills, clear and empathetic communication, and staying up-to-date with Subaru's latest service protocols. Advisors who proactively update customers and work collaboratively with the service team tend to build trust and ensure a positive service experience.

Is Subaru a good company to work for?

Subaru Service Advisors typically work in a customer service environment at Subaru dealerships, where they assist customers with vehicle repairs and maintenance. The company is known for a positive work culture, competitive pay, and opportunities for advancement, though experiences can vary by location. Overall, Subaru is considered a reputable employer within the automotive industry.

Is it worth being a Subaru Service Advisor?

A Subaru Service Advisor is responsible for communicating with customers, scheduling repairs, and explaining service recommendations. The role typically offers a stable income, opportunities for commissions or bonuses, and requires good customer service and technical knowledge. It can be a worthwhile career for those interested in automotive service and working in a customer-facing environment.

What is a Subaru Service Advisor?

A Subaru Service Advisor is a customer service professional who acts as a liaison between customers and the service department. They schedule appointments, explain repairs, provide cost estimates, and ensure customer satisfaction during vehicle maintenance and repair processes. Strong communication skills and knowledge of automotive services are essential for this role.

What are popular job titles related to Subaru Service Advisor jobs in Virginia?

For Subaru Service Advisor jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Subaru Service Advisor jobs in Virginia look for?

The top searched job categories for Subaru Service Advisor jobs in Virginia are:

Subaru Service Advisor jobs near you
Infographic showing various Subaru Service Advisor job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $53,479 per year, or $25.7 per hour.

Subaru Norfolk Experienced Service Advisor

First Team Automotive Group

Norfolk, VA • On-site

$60K - $120K/yr

Full-time

Posted 29 days ago

Job description

First Team Subaru Norfolk

Join an Award-Winning Dealer and a Leader in the Automotive Industry!

Are you motivated, customer-focused, and ready to build a rewarding career? Whether you're an experienced automotive service consultant or looking to start a career in service, we provide the training and support you need to succeed.

Why Work Here?

At First Team, we don't just offer jobs, we build careers. For more than 80 years, we've been one of Hampton Roads' premier automotive employers by investing in our people, modern facilities, cutting-edge technology, and promoting from within. We believe our employees are our greatest asset, and we're committed to providing the training, support, and opportunities needed to build a successful, long-term career.

Why Choose First Team?

  • Family-owned organization
  • State-of-the-art facilities
  • Paid manufacturer training
  • Career advancement opportunities
  • Stable leadership team
  • Competitive benefits
  • Employee purchase program
  • Modern equipment and technology
  • Positive team culture

Compensation / Good Faith Pay Range

  • Base compensation: $1600 per month
  • Commission and performance incentives paid under the dealership's compensation plan
  • Expected total annual earnings: $60,000-$120,000+ for employees meeting performance expectations. Top performers may earn more. Actual earnings will vary based on individual sales performance and other factors.

Duties and Responsibilities

  • Assist customers throughout the vehicle service or repair process
  • Explain required vehicle services per the manufacturer and advise customers on repairs, including diagnostic information and technician recommendations
  • Build relationships with customers during all service visits
  • Ensure that customers are continuously updated throughout their service visit
  • Maintain product knowledge and manufacturer certifications
  • Deliver an outstanding customer experience

*First Team Automotive Group is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace for all employees.


Requirements and Qualifications

  • Positive attitude and strong work ethic
  • Excellent verbal and written communication skills; strong negotiation and presentation skills.
  • Ability to hold yourself accountable and achieve goals with limited direct supervision
  • An impressive work-ethic and Team-minded mentality
  • Demonstrates behaviors consistent with the Company's Values in all interactions with Customers, Co-Workers and Vendors
  • Valid driver's license with an acceptable driving record
  • Pass a criminal background check and drug screen