Service Advisor
Glen Allen, VA · On-site
Job Type Full-time Description Virginia Automotive Service in Glenn Allen, VA is looking to hire an exceptional Service Advisor to join our winning team! Platinum Plus provides the highest quality ...
Service Advisor
Glen Allen, VA · On-site
Job Type Full-time Description Virginia Automotive Service in Glenn Allen, VA is looking to hire an exceptional Service Advisor to join our winning team! Platinum Plus provides the highest quality ...
The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before ...
The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before ...
Service Advisor
Newport News, VA · On-site
The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before ...
Service Advisor
Newport News, VA · On-site
The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before ...
Service Advisor
Newport News, VA · On-site
The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before ...
Service Advisor
Newport News, VA · On-site
The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before ...
Service Advisor
Charlottesville, VA · On-site
$75K - $125K/yr
The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before ...
Quick apply
Service Advisor
Charlottesville, VA · On-site
$75K - $125K/yr
The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before ...
Service Advisor
Woodbridge, VA · On-site
$70K - $100K/yr
As a Service Advisor at Koons Woodbridge Buick GMC , you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are ...
Service Advisor
Woodbridge, VA · On-site
$70K - $100K/yr
As a Service Advisor at Koons Woodbridge Buick GMC , you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are ...
Service Advisor
Henrico, VA · On-site
$70K - $100K/yr
As a Service Advisor , you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for an energetic, customer ...
Service Advisor
Henrico, VA · On-site
$70K - $100K/yr
As a Service Advisor , you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for an energetic, customer ...
Service Advisor
Henrico, VA · On-site
$70K - $100K/yr
As a Service Advisor , you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for an energetic, customer ...
Service Advisor
Henrico, VA · On-site
$70K - $100K/yr
As a Service Advisor , you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for an energetic, customer ...
Service Advisor
Newport News, VA · On-site
The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before ...
Service Advisor
Newport News, VA · On-site
The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before ...
Service Advisor
Woodbridge, VA · On-site
$70K - $100K/yr
As a Service Advisor at Koons Woodbridge Buick GMC , you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are ...
Service Advisor
Woodbridge, VA · On-site
$70K - $100K/yr
As a Service Advisor at Koons Woodbridge Buick GMC , you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are ...
Service Advisor
Glen Allen, VA · On-site
Description Virginia Automotive Service in Glenn Allen, VA is looking to hire an exceptional Service Advisor to join our winning team! Platinum Plus provides the highest quality automotive services ...
Service Advisor
Glen Allen, VA · On-site
Description Virginia Automotive Service in Glenn Allen, VA is looking to hire an exceptional Service Advisor to join our winning team! Platinum Plus provides the highest quality automotive services ...
Service Advisor
Henrico, VA · On-site
$70K - $100K/yr
As a Service Advisor , you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for an energetic, customer ...
Service Advisor
Henrico, VA · On-site
$70K - $100K/yr
As a Service Advisor , you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for an energetic, customer ...
Service Advisor
Madison, VA · On-site
Service Advisor - Battlefield Automotive Organization The Battlefield Automotive Organization is looking for an experienced Service Advisor who wants to build a long-term career with an established ...
Service Advisor
Madison, VA · On-site
Service Advisor - Battlefield Automotive Organization The Battlefield Automotive Organization is looking for an experienced Service Advisor who wants to build a long-term career with an established ...
Service Advisor
Madison, VA · On-site
Service Advisor - Battlefield Automotive Organization The Battlefield Automotive Organization is looking for an experienced Service Advisor who wants to build a long-term career with an established ...
Service Advisor
Madison, VA · On-site
Service Advisor - Battlefield Automotive Organization The Battlefield Automotive Organization is looking for an experienced Service Advisor who wants to build a long-term career with an established ...
Service Advisor - Battlefield Automotive Organization The Battlefield Automotive Organization is looking for an experienced Service Advisor who wants to build a long-term career with an established ...
Service Advisor - Battlefield Automotive Organization The Battlefield Automotive Organization is looking for an experienced Service Advisor who wants to build a long-term career with an established ...
Service Advisor - Battlefield Automotive Organization The Battlefield Automotive Organization is looking for an experienced Service Advisor who wants to build a long-term career with an established ...
Service Advisor - Battlefield Automotive Organization The Battlefield Automotive Organization is looking for an experienced Service Advisor who wants to build a long-term career with an established ...
Service Advisor
Mechanicsville, VA · On-site
$80K - $100K/yr
Experienced Service Advisor Mechanicsville KIA Do you thrive in a fast-paced service drive, know how to keep customers informed without sounding robotic, and can juggle repair orders, phone calls ...
Service Advisor
Mechanicsville, VA · On-site
$80K - $100K/yr
Experienced Service Advisor Mechanicsville KIA Do you thrive in a fast-paced service drive, know how to keep customers informed without sounding robotic, and can juggle repair orders, phone calls ...
Service Advisor
Mechanicsville, VA · On-site
$80K/yr
Experienced Service Advisor Mechanicsville KIA Do you thrive in a fast-paced service drive, know how to keep customers informed without sounding robotic, and can juggle repair orders, phone calls ...
Quick apply
Service Advisor
Mechanicsville, VA · On-site
$80K/yr
Experienced Service Advisor Mechanicsville KIA Do you thrive in a fast-paced service drive, know how to keep customers informed without sounding robotic, and can juggle repair orders, phone calls ...
Service Advisor
Mechanicsville, VA · On-site
Experienced Service Advisor Mechanicsville KIA Do you thrive in a fast-paced service drive, know how to keep customers informed without sounding robotic, and can juggle repair orders, phone calls ...
Service Advisor
Mechanicsville, VA · On-site
Experienced Service Advisor Mechanicsville KIA Do you thrive in a fast-paced service drive, know how to keep customers informed without sounding robotic, and can juggle repair orders, phone calls ...
Service Advisor Compensation and Benefits: * Competitive Pay * Flexible Working Hours * Health Insurance * PTO & Sick Leave * 401(K) Service Advisor Responsibilities: * Maintain an outwardly positive ...
Service Advisor Compensation and Benefits: * Competitive Pay * Flexible Working Hours * Health Insurance * PTO & Sick Leave * 401(K) Service Advisor Responsibilities: * Maintain an outwardly positive ...
Service Advisor information
See Virginia salary details
$11.92 - $14.93
6% of jobs
$14.93 - $17.94
15% of jobs
$18.57 is the 25th percentile. Wages below this are outliers.
$17.94 - $20.95
19% of jobs
The median wage is $22.86 / hr.
$20.95 - $23.96
16% of jobs
$23.96 - $26.97
15% of jobs
$28.25 is the 75th percentile. Wages above this are outliers.
$26.97 - $29.99
11% of jobs
$29.99 - $33
7% of jobs
$33 - $36.01
5% of jobs
$36.01 - $39.02
2% of jobs
$39.02 - $42.03
2% of jobs
$42.03 - $45.04
2% of jobs
$11
$25
$45
How much do service advisor jobs pay per hour?
As of Aug 28, 2026, the average hourly pay for service advisor in Virginia is $25.71, according to ZipRecruiter salary data. Most workers in this role earn between $18.37 and $29.57 per hour, depending on experience, location, and employer.
What is a service advisor?
A Service Advisor is an automotive professional who acts as the liaison between customers and the service technicians at a dealership or repair shop. They assess customer needs, explain recommended vehicle services or repairs, and provide cost estimates. Service Advisors also schedule service appointments, keep customers informed about the status of their vehicles, and ensure a high level of customer satisfaction throughout the repair process.
What does a service advisor do?
As a service advisor, your responsibilities are to address customer questions or concerns about car repair and suggest relevant repair and maintenance options. You may also estimate costs for the vehicle service, present customers with alternative auto solutions, and communicate with an auto repair technician to explain the customer’s requests. This career has both sales and customer service elements since your duties are to persuade customers to purchase the products and services offered by your auto repair center or dealership.
What are the key skills and qualifications needed to thrive as a service advisor, and why are they important?
To thrive as a Service Advisor, you need a solid understanding of automotive systems, customer service expertise, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and sometimes ASE certification can be highly beneficial. Excellent communication, active listening, and problem-solving skills help build trust and ensure customer satisfaction. These skills are crucial for accurately relaying information between customers and technicians, driving repeat business, and maintaining efficient service operations.
How does a service advisor typically collaborate with technicians and customers during the repair process?
As a Service Advisor, you serve as the main communication bridge between customers and the automotive technicians in the service department. You are responsible for accurately conveying customers' concerns to the technicians, keeping customers updated on the status of their vehicles, and explaining technical details or repair costs in an understandable way. Effective Service Advisors regularly consult with technicians to clarify diagnoses and repair requirements, ensuring transparency and customer satisfaction. This collaborative approach helps streamline workflow, minimize misunderstandings, and build long-term customer trust.
What is the difference between Service Advisor vs Service Writer?
| Aspect | Service Advisor | Service Writer |
|---|---|---|
| Credentials | High school diploma; certifications like ASE or manufacturer-specific training | High school diploma; customer service or automotive certifications beneficial |
| Work Environment | Automotive service departments, interacting with customers and technicians | Customer service areas within auto repair shops, dealerships, or service centers |
| Employer & Industry Usage | Used interchangeably in many shops; both roles involve customer communication | Commonly used term; focuses on writing repair orders and explaining services |
Both Service Advisors and Service Writers play key roles in automotive service centers, focusing on customer communication and service process management. While their titles are often used interchangeably, Service Advisors may have broader responsibilities including sales and technical knowledge, whereas Service Writers primarily handle documentation and customer interactions. Understanding these differences helps in choosing the right career path or job search focus.
Do service advisors get paid more than mechanics?
Service advisors typically earn higher salaries than mechanics because they handle customer interactions, estimate repairs, and sell services, often earning commissions or bonuses. Mechanics usually receive hourly wages or flat rates for their technical work. Compensation can vary based on experience, location, and shop size.
More about Service Advisor jobs
What are the most commonly searched types of Service Advisor jobs in Virginia?
The most popular types of Service Advisor jobs in Virginia are:
What are popular job titles related to Service Advisor jobs in Virginia?
For Service Advisor jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Service Advisor jobs in Virginia look for?
The top searched job categories for Service Advisor jobs in Virginia are:
What cities in Virginia are hiring for Service Advisor jobs?
Cities in Virginia with the most Service Advisor job openings:
Service Advisor
Glen Allen, VA • On-site
Virginia Automotive Service
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 25 days ago
Job description
Job Type
Full-time
Description
Virginia Automotive Service in Glenn Allen, VA is looking to hire an exceptional Service Advisor to join our winning team! Platinum Plus provides the highest quality automotive services to its customers and is changing the way people think about auto repair. We believe in leading with honesty and integrity and doing things right the first time. If being part of a successful company that treats its employees like family is important to you, then Virginia Automotive Service is where you should be! The Service Advisor is responsible for building strong customer relationships, providing excellent customer service, and selling recommended services and repairs. Service Advisors will greet and consult customers on their needs while providing value-added recommendations and education on our services.
RESPONSIBILITIES
Requirements
QUALIFICATIONS
BENEFITS
Full-time
Description
Virginia Automotive Service in Glenn Allen, VA is looking to hire an exceptional Service Advisor to join our winning team! Platinum Plus provides the highest quality automotive services to its customers and is changing the way people think about auto repair. We believe in leading with honesty and integrity and doing things right the first time. If being part of a successful company that treats its employees like family is important to you, then Virginia Automotive Service is where you should be! The Service Advisor is responsible for building strong customer relationships, providing excellent customer service, and selling recommended services and repairs. Service Advisors will greet and consult customers on their needs while providing value-added recommendations and education on our services.
RESPONSIBILITIES
- Ensure customers receive prompt, courteous, and effective service either in person or by phone
- Act as point of contact between technicians and customers
- Perform vehicle walk-around and documentation of customer concerns to enable technicians to properly diagnose and service the vehicle
- Keep customers informed on completion times, service expenses, and possible changes
- Follow and promote our high standards of safety, organization, and cleanliness.
Requirements
QUALIFICATIONS
- Automotive knowledge with at least 2 years of working experience as a Service Advisor
- Career-minded individuals looking to grow within the company
- Exceptional customer service skills
- Honesty and integrity, with a positive attitude and strong work ethic
- Team-first mentality
- Valid driver's license
BENEFITS
- Leading compensation plans with commissions
- Generous benefits and perks (health, vision, dental, and life insurance)
- 401(k) with company match
- Employee discounts
- Paid holidays, sick days, and PTO
- Opportunity for growth!