Service Advisor
Alexandria, VA · On-site
We are seeking to add a highly-motivated, customer-focused Service Advisor to handle our service customers' concerns at our Land Rover Alexandria location. This position requires excellent ...
Service Advisor
Alexandria, VA · On-site
We are seeking to add a highly-motivated, customer-focused Service Advisor to handle our service customers' concerns at our Land Rover Alexandria location. This position requires excellent ...
Service Advisor
Manassas, VA · On-site
Service Advisor Reports To: Service Manager/Director, Service Operations Director Job Status: Full-time, Exempt Department: Service Job Summary: The Service Advisor at Bomnin Automotive serves as a ...
Service Advisor
Manassas, VA · On-site
Service Advisor Reports To: Service Manager/Director, Service Operations Director Job Status: Full-time, Exempt Department: Service Job Summary: The Service Advisor at Bomnin Automotive serves as a ...
Service Advisor - Join the Winning Team at Casey Auto Group! Are you a customer service expert with a passion for cars? Casey Auto Group, a family-owned business with over 60 years, is seeking a ...
Service Advisor - Join the Winning Team at Casey Auto Group! Are you a customer service expert with a passion for cars? Casey Auto Group, a family-owned business with over 60 years, is seeking a ...
Service Advisor
Newport News, VA · On-site
Service Advisor - Join the Winning Team at Casey Auto Group! Are you a customer service expert with a passion for cars? Casey Auto Group, a family-owned business with over 60 years, is seeking a ...
Service Advisor
Newport News, VA · On-site
Service Advisor - Join the Winning Team at Casey Auto Group! Are you a customer service expert with a passion for cars? Casey Auto Group, a family-owned business with over 60 years, is seeking a ...
SERVICE ADVISOR
Sterling, VA · On-site
$50K - $70K/yr
Service Advisor Duties and Responsibilities Service Advisors play a crucial role in the automotive industry, acting as a bridge between clients and technicians, and are accountable for ensuring that ...
Quick apply
SERVICE ADVISOR
Sterling, VA · On-site
$50K - $70K/yr
Service Advisor Duties and Responsibilities Service Advisors play a crucial role in the automotive industry, acting as a bridge between clients and technicians, and are accountable for ensuring that ...
We are seeking to add a highly-motivated, customer-focused Service Advisor to handle our service customers' concerns at our Land Rover Alexandria location. This position requires excellent ...
We are seeking to add a highly-motivated, customer-focused Service Advisor to handle our service customers' concerns at our Land Rover Alexandria location. This position requires excellent ...
Service Advisor
Newport News, VA · On-site
Service Advisor - Join the Winning Team at Casey Auto Group! Are you a customer service expert with a passion for cars? Casey Auto Group, a family-owned business with over 60 years, is seeking a ...
Service Advisor
Newport News, VA · On-site
Service Advisor - Join the Winning Team at Casey Auto Group! Are you a customer service expert with a passion for cars? Casey Auto Group, a family-owned business with over 60 years, is seeking a ...
Service Advisor
Woodbridge, VA · On-site
$50K - $150K/yr
The Service Advisor is responsible for serving as a liaison between customers and our service technicians, ensuring that our clients receive timely and accurate vehicle maintenance and repair ...
Quick apply
Service Advisor
Woodbridge, VA · On-site
$50K - $150K/yr
The Service Advisor is responsible for serving as a liaison between customers and our service technicians, ensuring that our clients receive timely and accurate vehicle maintenance and repair ...
Service Advisor
$50K - $100K/yr
As a Service Advisor, you are the primary point of contact between the customer and the service department. You will guide customers through the entire service experience--from check-in to vehicle ...
Quick apply
Service Advisor
$50K - $100K/yr
As a Service Advisor, you are the primary point of contact between the customer and the service department. You will guide customers through the entire service experience--from check-in to vehicle ...
Service Advisor - Join the Winning Team at Casey Auto Group! Are you a customer service expert with a passion for cars? Casey Auto Group, a family-owned business with over 60 years, is seeking a ...
Service Advisor - Join the Winning Team at Casey Auto Group! Are you a customer service expert with a passion for cars? Casey Auto Group, a family-owned business with over 60 years, is seeking a ...
Service Advisor
Woodbridge, VA · On-site
$45K - $200K/yr
The Service Advisor is responsible for serving as a liaison between customers and our service technicians, ensuring that our clients receive timely and accurate vehicle maintenance and repair ...
Quick apply
Service Advisor
Woodbridge, VA · On-site
$45K - $200K/yr
The Service Advisor is responsible for serving as a liaison between customers and our service technicians, ensuring that our clients receive timely and accurate vehicle maintenance and repair ...
Service Advisor
Woodbridge, VA · On-site
$50K - $150K/yr
The Service Advisor is responsible for serving as a liaison between customers and our service technicians, ensuring that our clients receive timely and accurate vehicle maintenance and repair ...
Quick apply
Service Advisor
Woodbridge, VA · On-site
$50K - $150K/yr
The Service Advisor is responsible for serving as a liaison between customers and our service technicians, ensuring that our clients receive timely and accurate vehicle maintenance and repair ...
Service Advisor
Vienna, VA · On-site
$60K/yr
The Service Advisor is responsible for serving as a liaison between customers and our service technicians, ensuring that our clients receive timely and accurate vehicle maintenance and repair ...
Quick apply
Service Advisor
Vienna, VA · On-site
$60K/yr
The Service Advisor is responsible for serving as a liaison between customers and our service technicians, ensuring that our clients receive timely and accurate vehicle maintenance and repair ...
Service Advisor
Newport News, VA · On-site
$600 - $2.5K/wk
Work-Life Balance Job Summary We are looking for a dynamic Service Advisor to join our team. The ideal candidate will have excellent communication and customer relationship skills, strong service ...
Quick apply
Service Advisor
Newport News, VA · On-site
$600 - $2.5K/wk
Work-Life Balance Job Summary We are looking for a dynamic Service Advisor to join our team. The ideal candidate will have excellent communication and customer relationship skills, strong service ...
Service Advisor
$50K - $100K/yr
As a Service Advisor, you are the primary point of contact between the customer and the service department. You will guide customers through the entire service experience--from check-in to vehicle ...
Service Advisor
$50K - $100K/yr
As a Service Advisor, you are the primary point of contact between the customer and the service department. You will guide customers through the entire service experience--from check-in to vehicle ...
Service Advisor
Winchester, VA · On-site
$50K - $100K/yr
As a Service Advisor, you are the primary point of contact between the customer and the service department. You will guide customers through the entire service experience-from check-in to vehicle ...
Service Advisor
Winchester, VA · On-site
$50K - $100K/yr
As a Service Advisor, you are the primary point of contact between the customer and the service department. You will guide customers through the entire service experience-from check-in to vehicle ...
Service Advisor
Woodbridge, VA · On-site
The Service Advisor is responsible for serving as a liaison between customers and our service technicians, ensuring that our clients receive timely and accurate vehicle maintenance and repair ...
Service Advisor
Woodbridge, VA · On-site
The Service Advisor is responsible for serving as a liaison between customers and our service technicians, ensuring that our clients receive timely and accurate vehicle maintenance and repair ...
Service Advisor
Winchester, VA · On-site
$50K - $100K/yr
As a Service Advisor, you are the primary point of contact between the customer and the service department. You will guide customers through the entire service experience--from check-in to vehicle ...
Service Advisor
Winchester, VA · On-site
$50K - $100K/yr
As a Service Advisor, you are the primary point of contact between the customer and the service department. You will guide customers through the entire service experience--from check-in to vehicle ...
The Service Advisor is responsible for serving as a liaison between customers and our service technicians, ensuring that our clients receive timely and accurate vehicle maintenance and repair ...
The Service Advisor is responsible for serving as a liaison between customers and our service technicians, ensuring that our clients receive timely and accurate vehicle maintenance and repair ...
Service Advisor
Portsmouth, VA · On-site
$900 - $1.2K/wk
TRUCK SHOP SERVICE ADVISOR - We are looking for a person that has great communication skills that can spot and solve problems written and verbal. A great positive attitude in dealing with a variety ...
Quick apply
Service Advisor
Portsmouth, VA · On-site
$900 - $1.2K/wk
TRUCK SHOP SERVICE ADVISOR - We are looking for a person that has great communication skills that can spot and solve problems written and verbal. A great positive attitude in dealing with a variety ...
Service Advisor information
See Virginia salary details
$11.92 - $14.93
6% of jobs
$14.93 - $17.94
15% of jobs
$18.57 is the 25th percentile. Wages below this are outliers.
$17.94 - $20.95
19% of jobs
The median wage is $22.86 / hr.
$20.95 - $23.96
16% of jobs
$23.96 - $26.97
15% of jobs
$28.25 is the 75th percentile. Wages above this are outliers.
$26.97 - $29.99
11% of jobs
$29.99 - $33
7% of jobs
$33 - $36.01
5% of jobs
$36.01 - $39.02
2% of jobs
$39.02 - $42.03
2% of jobs
$42.03 - $45.04
2% of jobs
$11
$25
$45
How much do service advisor jobs pay per hour?
As of Aug 7, 2026, the average hourly pay for service advisor in Virginia is $25.71, according to ZipRecruiter salary data. Most workers in this role earn between $18.37 and $29.57 per hour, depending on experience, location, and employer.
What is the difference between Service Advisor vs Service Writer?
| Aspect | Service Advisor | Service Writer |
|---|---|---|
| Credentials | High school diploma; certifications like ASE or manufacturer-specific training | High school diploma; customer service or automotive certifications beneficial |
| Work Environment | Automotive service departments, interacting with customers and technicians | Customer service areas within auto repair shops, dealerships, or service centers |
| Employer & Industry Usage | Used interchangeably in many shops; both roles involve customer communication | Commonly used term; focuses on writing repair orders and explaining services |
Both Service Advisors and Service Writers play key roles in automotive service centers, focusing on customer communication and service process management. While their titles are often used interchangeably, Service Advisors may have broader responsibilities including sales and technical knowledge, whereas Service Writers primarily handle documentation and customer interactions. Understanding these differences helps in choosing the right career path or job search focus.
What is a service advisor?
A Service Advisor is an automotive professional who acts as the liaison between customers and the service technicians at a dealership or repair shop. They assess customer needs, explain recommended vehicle services or repairs, and provide cost estimates. Service Advisors also schedule service appointments, keep customers informed about the status of their vehicles, and ensure a high level of customer satisfaction throughout the repair process.
How does a service advisor typically collaborate with technicians and customers during the repair process?
As a Service Advisor, you serve as the main communication bridge between customers and the automotive technicians in the service department. You are responsible for accurately conveying customers' concerns to the technicians, keeping customers updated on the status of their vehicles, and explaining technical details or repair costs in an understandable way. Effective Service Advisors regularly consult with technicians to clarify diagnoses and repair requirements, ensuring transparency and customer satisfaction. This collaborative approach helps streamline workflow, minimize misunderstandings, and build long-term customer trust.
What does a service advisor do?
As a service advisor, your responsibilities are to address customer questions or concerns about car repair and suggest relevant repair and maintenance options. You may also estimate costs for the vehicle service, present customers with alternative auto solutions, and communicate with an auto repair technician to explain the customer’s requests. This career has both sales and customer service elements since your duties are to persuade customers to purchase the products and services offered by your auto repair center or dealership.
What are the key skills and qualifications needed to thrive as a service advisor, and why are they important?
To thrive as a Service Advisor, you need a solid understanding of automotive systems, customer service expertise, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and sometimes ASE certification can be highly beneficial. Excellent communication, active listening, and problem-solving skills help build trust and ensure customer satisfaction. These skills are crucial for accurately relaying information between customers and technicians, driving repeat business, and maintaining efficient service operations.
More about Service Advisor jobs
What are the most commonly searched types of Service Advisor jobs in Virginia? The most popular types of Service Advisor jobs in Virginia are:
What are popular job titles related to Service Advisor jobs in Virginia? For Service Advisor jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Service Advisor jobs in Virginia look for? The top searched job categories for Service Advisor jobs in Virginia are:
What cities in Virginia are hiring for Service Advisor jobs? Cities in Virginia with the most Service Advisor job openings:
Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 10 days ago
Job description
About Us
The Beyer Automotive Group currently sells and services Volvo, Land Rover, Kia, and Subaru across greater Washington DC.
We are seeking to add a highly-motivated, customer-focused Service Advisor to handle our service customers' concerns at our Land Rover Alexandria location. This position requires excellent communication skills and a high customer service orientation. Candidate must be reliable, dependable, and preferred to have a minimum of 1-year related experience with a high CSI and Sales history. Must possess a valid driver's license and be detailed oriented.
What We Offer
- Medical, Dental and Vision Insurance
- Paid Time off
- Paid Holidays
- Paid Training
- 401K
- Discounts on products and services
- Career advancement opportunities, promote from within
- Continued education, manufacturer hands-on and web-based training
- Manager in training program
- Clean and professional work environment
- Competitive wages
Service Advisor responsibilities
- Greeting customers promptly
- Obtaining customer and vehicle information
- Clearly reporting all vehicle symptoms as described by the customer
- Determining and recommending needed maintenance base on age, mileage and history of vehicle
- Prepare a complete and accurate estimate of cost for labor and parts
- Establish follow up time
- Monitor the progress of each vehicle throughout the day, and updating customers frequently
- Verifying that the final invoice reconciles with the work performed on the repair order
- Explaining all completed work and charges to customers
Requirements:
- Minimum 1 year experience in a service advisory role
- ADP experience is preferred but not required.
- Hyundai experience is a PLUS!
- Positive attitude
- High volume mentality
- CSI focused
- Required experience:
- Service Advisor, Dealership, Automotive Knowledge: 1 year