Service Advisor/Manager
Richmond, VA · On-site
Previous automotive Service Manager/Advisor, Service Writer experience preferred. * Strong sales, communication, and relationship-building skills. * Ability to explain technical information in a ...
Service Advisor/Manager
Richmond, VA · On-site
Previous automotive Service Manager/Advisor, Service Writer experience preferred. * Strong sales, communication, and relationship-building skills. * Ability to explain technical information in a ...
Previous automotive Service Manager/Advisor, Service Writer experience preferred. * Strong sales, communication, and relationship-building skills. * Ability to explain technical information in a ...
Previous automotive Service Manager/Advisor, Service Writer experience preferred. * Strong sales, communication, and relationship-building skills. * Ability to explain technical information in a ...
Service Technician
Fairfax, VA · On-site
Accept work assignments from Service Advisor/Manager. * Request parts for the job as early as possible when needs become known. * Perform service, repair and customization work in accordance to ...
Service Technician
Fairfax, VA · On-site
Accept work assignments from Service Advisor/Manager. * Request parts for the job as early as possible when needs become known. * Perform service, repair and customization work in accordance to ...
Accept work assignments from Service Advisor/Manager. * Request parts for the job as early as possible when needs become known. * Perform service, repair and customization work in accordance to ...
Accept work assignments from Service Advisor/Manager. * Request parts for the job as early as possible when needs become known. * Perform service, repair and customization work in accordance to ...
Compliance Advisor Manager The Manager, Compliance performs a key risk management role in the ... Strong knowledge of Card Operations, Servicing, Systems and Platforms At this time, Capital One ...
Compliance Advisor Manager The Manager, Compliance performs a key risk management role in the ... Strong knowledge of Card Operations, Servicing, Systems and Platforms At this time, Capital One ...
Compliance Advisor Manager
Mclean, VA · On-site
Compliance Advisor Manager The Manager, Compliance performs a key risk management role in the ... Strong knowledge of Card Operations, Servicing, Systems and Platforms At this time, Capital One ...
Compliance Advisor Manager
Mclean, VA · On-site
Compliance Advisor Manager The Manager, Compliance performs a key risk management role in the ... Strong knowledge of Card Operations, Servicing, Systems and Platforms At this time, Capital One ...
Compliance Advisor Manager The Manager, Compliance performs a key risk management role in the ... Strong knowledge of Card Operations, Servicing, Systems and Platforms At this time, Capital One ...
Compliance Advisor Manager The Manager, Compliance performs a key risk management role in the ... Strong knowledge of Card Operations, Servicing, Systems and Platforms At this time, Capital One ...
Compliance Advisor Manager
Mclean, VA · On-site
Serve as a dedicated subject matter expert advisor for Regulation W compliance providing expertise on Section 23A and 23B requirements, issues management, intercompany transactions and service ...
Compliance Advisor Manager
Mclean, VA · On-site
Serve as a dedicated subject matter expert advisor for Regulation W compliance providing expertise on Section 23A and 23B requirements, issues management, intercompany transactions and service ...
Compliance Advisor Manager
Richmond, VA · On-site
Serve as a dedicated subject matter expert advisor for Regulation W compliance providing expertise on Section 23A and 23B requirements, issues management, intercompany transactions and service ...
Compliance Advisor Manager
Richmond, VA · On-site
Serve as a dedicated subject matter expert advisor for Regulation W compliance providing expertise on Section 23A and 23B requirements, issues management, intercompany transactions and service ...
Compliance Advisor Manager
Richmond, VA · On-site
Serve as a dedicated subject matter expert advisor for Regulation W compliance providing expertise on Section 23A and 23B requirements, issues management, intercompany transactions and service ...
Compliance Advisor Manager
Richmond, VA · On-site
Serve as a dedicated subject matter expert advisor for Regulation W compliance providing expertise on Section 23A and 23B requirements, issues management, intercompany transactions and service ...
Service Advisor
Woodbridge, VA · On-site
$70K - $100K/yr
Must be able to manage in a fast paced work environment with limited supervision * Must have great customer service, phone and computer skills * Previous automotive Service Advisor experience heavily ...
Service Advisor
Woodbridge, VA · On-site
$70K - $100K/yr
Must be able to manage in a fast paced work environment with limited supervision * Must have great customer service, phone and computer skills * Previous automotive Service Advisor experience heavily ...
Service Advisor
Woodbridge, VA · On-site
$100K - $140K/yr
Must be able to manage in a fast paced work environment with limited supervision * Must have great customer service, phone and computer skills * Previous automotive Service Advisor experience heavily ...
Service Advisor
Woodbridge, VA · On-site
$100K - $140K/yr
Must be able to manage in a fast paced work environment with limited supervision * Must have great customer service, phone and computer skills * Previous automotive Service Advisor experience heavily ...
Service Advisor
Sterling, VA · On-site
Must be able to manage in a fast paced work environment with limited supervision * Must have great customer service, phone and computer skills * Previous automotive Service Advisor experience heavily ...
Service Advisor
Sterling, VA · On-site
Must be able to manage in a fast paced work environment with limited supervision * Must have great customer service, phone and computer skills * Previous automotive Service Advisor experience heavily ...
Service Advisor
Manassas, VA · On-site
Must be able to manage in a fast paced work environment with limited supervision * Must have great customer service, phone and computer skills * Previous automotive Service Advisor experience heavily ...
Service Advisor
Manassas, VA · On-site
Must be able to manage in a fast paced work environment with limited supervision * Must have great customer service, phone and computer skills * Previous automotive Service Advisor experience heavily ...
Service Advisor
Midlothian, VA · On-site
$100K - $140K/yr
Must be able to manage in a fast paced work environment with limited supervision * Must have great customer service, phone and computer skills * Previous automotive Service Advisor experience heavily ...
Service Advisor
Midlothian, VA · On-site
$100K - $140K/yr
Must be able to manage in a fast paced work environment with limited supervision * Must have great customer service, phone and computer skills * Previous automotive Service Advisor experience heavily ...
Service Advisor
Midlothian, VA · On-site
$100K - $140K/yr
Must be able to manage in a fast paced work environment with limited supervision * Must have great customer service, phone and computer skills * Previous automotive Service Advisor experience heavily ...
Service Advisor
Midlothian, VA · On-site
$100K - $140K/yr
Must be able to manage in a fast paced work environment with limited supervision * Must have great customer service, phone and computer skills * Previous automotive Service Advisor experience heavily ...
Service Advisor
$70K - $100K/yr
Must be able to manage in a fast paced work environment with limited supervision * Must have great customer service, phone and computer skills * Previous automotive Service Advisor experience heavily ...
Service Advisor
$70K - $100K/yr
Must be able to manage in a fast paced work environment with limited supervision * Must have great customer service, phone and computer skills * Previous automotive Service Advisor experience heavily ...
Service Advisor
Woodbridge, VA · On-site
$70K - $100K/yr
Must be able to manage in a fast paced work environment with limited supervision * Must have great customer service, phone and computer skills * Previous automotive Service Advisor experience heavily ...
Service Advisor
Woodbridge, VA · On-site
$70K - $100K/yr
Must be able to manage in a fast paced work environment with limited supervision * Must have great customer service, phone and computer skills * Previous automotive Service Advisor experience heavily ...
Service Advisor
Midlothian, VA · On-site
$100K - $140K/yr
Must be able to manage in a fast paced work environment with limited supervision * Must have great customer service, phone and computer skills * Previous automotive Service Advisor experience heavily ...
Service Advisor
Midlothian, VA · On-site
$100K - $140K/yr
Must be able to manage in a fast paced work environment with limited supervision * Must have great customer service, phone and computer skills * Previous automotive Service Advisor experience heavily ...
Past experience as a service advisor, assistant lane manager or service consultant * Very energetic personality * A desire for a long-term career with a growing organization * Personal and ...
Past experience as a service advisor, assistant lane manager or service consultant * Very energetic personality * A desire for a long-term career with a growing organization * Personal and ...
Service Advisor Manager information
See Virginia salary details
$11.92 - $14.93
6% of jobs
$14.93 - $17.94
15% of jobs
$18.57 is the 25th percentile. Wages below this are outliers.
$17.94 - $20.95
19% of jobs
The median wage is $22.86 / hr.
$20.95 - $23.96
16% of jobs
$23.96 - $26.97
15% of jobs
$28.25 is the 75th percentile. Wages above this are outliers.
$26.97 - $29.99
11% of jobs
$29.99 - $33
7% of jobs
$33 - $36.01
5% of jobs
$36.01 - $39.02
2% of jobs
$39.02 - $42.03
2% of jobs
$42.03 - $45.04
2% of jobs
$11
$25
$45
How much do service advisor manager jobs pay per hour?
As of Aug 7, 2026, the average hourly pay for service advisor manager in Virginia is $25.71, according to ZipRecruiter salary data. Most workers in this role earn between $18.37 and $29.57 per hour, depending on experience, location, and employer.
What is a service advisor manager?
A Service Advisor Manager is a professional in the automotive industry responsible for overseeing service advisors and ensuring excellent customer service in a repair or dealership service department. They manage daily operations, supervise staff, handle customer complaints, and coordinate between technicians and customers to ensure repairs are completed efficiently. Their role also involves training team members, tracking service metrics, and ensuring all work complies with company policies and industry standards. Strong communication, leadership, and organizational skills are essential for this position.
What is the difference between Service Advisor Manager vs Service Advisor?
| Aspect | Service Advisor Manager | Service Advisor |
|---|---|---|
| Responsibilities | Oversees service advisors, manages customer relations, and ensures service department efficiency | Interacts directly with customers, recommends services, and writes repair orders |
| Credentials | Typically requires experience as a Service Advisor, with leadership skills; certifications like ASE may be preferred | High school diploma or equivalent; ASE certification beneficial but not mandatory |
| Work Environment | Office-based with supervision of service team; dealership or auto repair shop | Customer-facing role within service department of dealership or repair shop |
The Service Advisor Manager oversees the service department's operations and team, while the Service Advisor interacts directly with customers to recommend repairs. The manager focuses on leadership and efficiency, whereas the advisor handles customer service and sales.
What are the key skills and qualifications needed to thrive as a service advisor manager, and why are they important?
To thrive as a Service Advisor Manager, you need strong automotive service knowledge, leadership abilities, and experience in customer service, often supported by a background in automotive technology or business management. Familiarity with dealership management systems (DMS), scheduling software, and relevant certifications such as ASE are typically important. Exceptional communication, problem-solving, and team management skills help build trust with customers and motivate staff. These skills ensure efficient operations, high customer satisfaction, and effective team performance in a fast-paced service environment.
How does a service advisor manager support and develop their team to enhance customer satisfaction?
A Service Advisor Manager is responsible for mentoring and overseeing a team of service advisors, ensuring they deliver consistent, high-quality customer service. This often involves providing regular feedback, conducting training sessions on both technical and interpersonal skills, and monitoring performance metrics to identify areas for improvement. By fostering a collaborative environment and encouraging open communication, the manager helps the team address customer concerns efficiently and promotes a positive service experience. Additionally, the manager may implement new processes or tools to streamline workflow and boost team effectiveness, directly impacting customer satisfaction and retention.
What are the most commonly searched types of Service Advisor jobs in Virginia? The most popular types of Service Advisor jobs in Virginia are:
What cities in Virginia are hiring for Service Advisor Manager jobs? Cities in Virginia with the most Service Advisor Manager job openings:
Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 22 days ago
Job description
Job Type
Full-time
Description
Cutshaw Automotive in Richmond, VA is looking to hire an exceptional Service Advisor to join our winning team! Cutshaw Automotive has built a reputation for providing the highest quality automotive service and repair while delivering an outstanding customer experience. We are committed to doing things right the first time and building long-term relationships with our customers through honesty, integrity, and exceptional service.
As part of a growing organization, Cutshaw Automotive provides a professional, team-oriented environment where employees are valued, supported, and given opportunities to grow their careers. If being part of a successful company that invests in its people and promotes from within is important to you, then Cutshaw Automotive is the place for you.
POSITION SUMMARY
The Service Advisor is responsible for building strong customer relationships, delivering an exceptional service experience, and helping customers make informed decisions about their vehicles' maintenance and repair. This individual serves as the primary point of contact between the customer and the service department, ensuring that every customer receives professional, transparent, and timely communication throughout the repair process.
Requirements
SERVICE ADVISOR RESPONSIBILITIES
BENEFITS
At Cutshaw Automotive, we believe our people are our greatest asset. We are committed to providing competitive compensation, outstanding benefits, ongoing training, and opportunities for long-term career growth. If you're looking for a company that values its employees, rewards performance, and invests in your future, Cutshaw Automotive is the place for you.
If you are a customer-focused professional who enjoys helping people, building relationships, and being rewarded for your performance, we would love to speak with you about joining the Cutshaw Automotive team.
Full-time
Description
Cutshaw Automotive in Richmond, VA is looking to hire an exceptional Service Advisor to join our winning team! Cutshaw Automotive has built a reputation for providing the highest quality automotive service and repair while delivering an outstanding customer experience. We are committed to doing things right the first time and building long-term relationships with our customers through honesty, integrity, and exceptional service.
As part of a growing organization, Cutshaw Automotive provides a professional, team-oriented environment where employees are valued, supported, and given opportunities to grow their careers. If being part of a successful company that invests in its people and promotes from within is important to you, then Cutshaw Automotive is the place for you.
POSITION SUMMARY
The Service Advisor is responsible for building strong customer relationships, delivering an exceptional service experience, and helping customers make informed decisions about their vehicles' maintenance and repair. This individual serves as the primary point of contact between the customer and the service department, ensuring that every customer receives professional, transparent, and timely communication throughout the repair process.
Requirements
SERVICE ADVISOR RESPONSIBILITIES
- Greet customers promptly and professionally while delivering a world-class customer experience.
- Listen to customer concerns and accurately document vehicle symptoms and service requests.
- Communicate recommended maintenance and repair services in a clear, professional manner.
- Educate customers on vehicle needs, safety concerns, and preventative maintenance recommendations.
- Prepare accurate repair estimates and secure customer authorization for repairs.
- Maintain consistent communication with customers regarding vehicle status, repair progress, and completion timelines.
- Coordinate with technicians to ensure accurate diagnoses and efficient workflow.
- Review completed repairs with customers and explain services performed.
- Build long-term customer relationships that drive repeat business and referrals.
- Meet sales and customer satisfaction goals while maintaining the highest ethical standards.
- Assist in maintaining an organized, efficient, and customer-focused service department.
- Previous automotive Service Manager/Advisor, Service Writer experience preferred.
- Strong sales, communication, and relationship-building skills.
- Ability to explain technical information in a customer-friendly manner.
- Excellent organizational and multitasking abilities.
- Positive attitude with a strong commitment to customer satisfaction.
- Automotive industry experience preferred but not required for exceptional candidates.
- Valid driver's license and acceptable driving record.
BENEFITS
- Industry-leading compensation plans with weekly pay
- Sign-on bonus opportunities
- Ownership opportunity program
- Health, vision, and dental insurance
- 401(k) retirement plan
- Paid holidays, sick days, and PTO
- Paid training and professional development
- Career advancement opportunities within a growing organization
- Modern facilities and a professional work environment
At Cutshaw Automotive, we believe our people are our greatest asset. We are committed to providing competitive compensation, outstanding benefits, ongoing training, and opportunities for long-term career growth. If you're looking for a company that values its employees, rewards performance, and invests in your future, Cutshaw Automotive is the place for you.
If you are a customer-focused professional who enjoys helping people, building relationships, and being rewarded for your performance, we would love to speak with you about joining the Cutshaw Automotive team.