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Service Advisor Manager Jobs in Virginia (NOW HIRING)

Beyer Volvo Cars Dulles

Service Advisor

Sterling, VA

... and strong management support. We have plenty of service traffic, and our service business ... Paid Vacations Service Advisor Responsibilities: * Greeting customers promptly * Obtaining customer ...

Richmond Ford Lincoln

Service Advisor

Richmond, VA

Past experience as a service advisor, assistant lane manager or service consultant * Very energetic personality * A desire for a long-term career with a growing organization * Personal and ...

Bomnin Chevrolet Dadeland

Service Advisor

Manassas, VA · On-site

Service Manager/Director, Service Operations Director Job Status: Full-time, Exempt Department: Service Job Summary: The Service Advisor at Bomnin Automotive serves as a key point of contact between ...

HoneyCar

Service Advisor

Winchester, VA

$50K - $100K/yr

As a Service Advisor, you are the primary point of contact between the customer and the service ... Write and manage repair orders with attention to detail * Clearly explain recommended services ...

Casey Chevrolet

Service Advisor

Newport News, VA · On-site

Starting as a service advisor can lead to management roles or other specialized positions. * Job Stability: As a family-owned and operated company for over 60 years, we offer stable employment in an ...

Casey Chevrolet

Service Advisor

Newport News, VA · On-site

Starting as a service advisor can lead to management roles or other specialized positions. * Job Stability: As a family-owned and operated company for over 60 years, we offer stable employment in an ...

Casey Chevrolet

Service Advisor

Newport News, VA · On-site

Starting as a service advisor can lead to management roles or other specialized positions. * Job Stability: As a family-owned and operated company for over 60 years, we offer stable employment in an ...

Casey Chevrolet

Service Advisor

Newport News, VA · On-site

Starting as a service advisor can lead to management roles or other specialized positions. * Job Stability: As a family-owned and operated company for over 60 years, we offer stable employment in an ...

Casey Chevrolet

Service Advisor

Newport News, VA · On-site

Starting as a service advisor can lead to management roles or other specialized positions. * Job Stability: As a family-owned and operated company for over 60 years, we offer stable employment in an ...

Casey Subaru

Service Advisor

Newport News, VA · On-site

Starting as a service advisor can lead to management roles or other specialized positions. * Job Stability: As a family-owned and operated company, we offer stable employment in an industry that is ...

Casey BMW

Service Advisor

Newport News, VA

Starting as a service advisor can lead to management roles or other specialized positions. * Job Stability: As a family-owned and operated company, we offer stable employment in an industry that is ...

Casey Chevrolet

Service Advisor

Newport News, VA · On-site

Starting as a service advisor can lead to management roles or other specialized positions. * Job Stability: As a family-owned and operated company for over 60 years, we offer stable employment in an ...

HoneyCar

Service Advisor

Winchester, VA · On-site

$50K - $100K/yr

As a Service Advisor, you are the primary point of contact between the customer and the service ... Write and manage repair orders with attention to detail * Clearly explain recommended services ...

HoneyCar

Service Advisor

Winchester, VA

$50K - $100K/yr

As a Service Advisor, you are the primary point of contact between the customer and the service ... Write and manage repair orders with attention to detail * Clearly explain recommended services ...

HoneyCar

Service Advisor

Winchester, VA

$50K - $100K/yr

As a Service Advisor, you are the primary point of contact between the customer and the service ... Write and manage repair orders with attention to detail * Clearly explain recommended services ...

Casey Toyota

Service Advisor

Williamsburg, VA

Starting as a service advisor can lead to management roles or other specialized positions. * Job Stability: As a family-owned and operated company, we offer stable employment in an industry that is ...

Casey BMW

Service Advisor

Newport News, VA · On-site

Starting as a service advisor can lead to management roles or other specialized positions. * Job Stability: As a family-owned and operated company, we offer stable employment in an industry that is ...

Ourisman Toyota of Richmond

Service Advisor

Henrico, VA · On-site

$80K - $120K/yr

The Service Advisor is responsible for serving as a liaison between customers and our service ... Should you require accommodation during the interview process, please advise the hiring manager ...

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All JobsService Advisor JobsService Advisor Manager JobsService Advisor Manager Jobs in Virginia

Service Advisor Manager information

See Virginia salary details

$11

$25

$45

How much do service advisor manager jobs pay per hour?

As of Jul 19, 2026, the average hourly pay for service advisor manager in Virginia is $25.71, according to ZipRecruiter salary data. Most workers in this role earn between $18.37 and $29.57 per hour, depending on experience, location, and employer.

Why are service advisors paid so much?

Service advisors are paid well because they play a key role in customer satisfaction and revenue generation by communicating vehicle issues, recommending services, and upselling repairs. Their skills in customer service, technical knowledge, and sales contribute to their higher compensation levels in automotive service environments.

What jobs make $3,000 a day?

High-level service advisor managers in automotive or luxury service industries can earn around $3,000 daily through a combination of salary, commissions, and bonuses, especially in high-volume or premium dealerships. Such roles often require extensive experience, strong customer service skills, and knowledge of the industry, with some earning this level of income through performance-based incentives.

What is the hardest job at a car dealership?

The Service Advisor Manager role can be one of the most challenging at a car dealership due to managing customer expectations, coordinating between service technicians and customers, and handling complex repair issues. It requires strong communication skills, technical knowledge, and the ability to work under pressure in a fast-paced environment.

Can a service advisor become a service manager?

Yes, a service advisor can become a service manager with experience in customer service, technical knowledge, and leadership skills. Advancement typically requires understanding of service operations, strong communication, and often additional training or certifications in management. Many service managers start as service advisors and progress through gaining supervisory experience and technical expertise.

What is a Service Advisor Manager?

A Service Advisor Manager is a professional in the automotive industry responsible for overseeing service advisors and ensuring excellent customer service in a repair or dealership service department. They manage daily operations, supervise staff, handle customer complaints, and coordinate between technicians and customers to ensure repairs are completed efficiently. Their role also involves training team members, tracking service metrics, and ensuring all work complies with company policies and industry standards. Strong communication, leadership, and organizational skills are essential for this position.

What is the difference between Service Advisor Manager vs Service Advisor?

AspectService Advisor ManagerService Advisor
ResponsibilitiesOversees service advisors, manages customer relations, and ensures service department efficiencyInteracts directly with customers, recommends services, and writes repair orders
CredentialsTypically requires experience as a Service Advisor, with leadership skills; certifications like ASE may be preferredHigh school diploma or equivalent; ASE certification beneficial but not mandatory
Work EnvironmentOffice-based with supervision of service team; dealership or auto repair shopCustomer-facing role within service department of dealership or repair shop

The Service Advisor Manager oversees the service department's operations and team, while the Service Advisor interacts directly with customers to recommend repairs. The manager focuses on leadership and efficiency, whereas the advisor handles customer service and sales.

What are the key skills and qualifications needed to thrive as a Service Advisor Manager, and why are they important?

To thrive as a Service Advisor Manager, you need strong automotive service knowledge, leadership abilities, and experience in customer service, often supported by a background in automotive technology or business management. Familiarity with dealership management systems (DMS), scheduling software, and relevant certifications such as ASE are typically important. Exceptional communication, problem-solving, and team management skills help build trust with customers and motivate staff. These skills ensure efficient operations, high customer satisfaction, and effective team performance in a fast-paced service environment.

How does a Service Advisor Manager typically support and develop their team to enhance customer satisfaction?

A Service Advisor Manager is responsible for mentoring and overseeing a team of service advisors, ensuring they deliver consistent, high-quality customer service. This often involves providing regular feedback, conducting training sessions on both technical and interpersonal skills, and monitoring performance metrics to identify areas for improvement. By fostering a collaborative environment and encouraging open communication, the manager helps the team address customer concerns efficiently and promotes a positive service experience. Additionally, the manager may implement new processes or tools to streamline workflow and boost team effectiveness, directly impacting customer satisfaction and retention.
What are the most commonly searched types of Service Advisor jobs in Virginia? The most popular types of Service Advisor jobs in Virginia are:
What cities in Virginia are hiring for Service Advisor Manager jobs? Cities in Virginia with the most Service Advisor Manager job openings:
Service Advisor Manager jobs near you

Service Advisor

Beyer Volvo Cars Dulles

Sterling, VA

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

Job description

We are seeking to add a highly-motivated, customer-focused Service Advisor to handle Volvo service customers' concerns. This position requires excellent communication skills and a high customer service orientation. Candidate must be reliable, dependable, and preferred to have a minimum of 1-year related experience with a high CSI and Sales history. Must possess a valid driver's license and be detailed oriented.

Beyer Auto offers a great work environment with competitive pay, 401(k) plan, health and dental benefits and strong management support. We have plenty of service traffic, and our service business continues to grow.

What We Offer:

  • Competitive Benefits Package
  • Company-Paid Volvo Factory Training
  • Retirement 401K with *Employee Match up to 6%
  • Affordable Health and Vision Insurance
  • Life & Disability Insurance
  • Professional Work Environment
  • Supportive OEM 
  • Paid Vacations

Service Advisor Responsibilities:

  • Greeting customers promptly
  • Obtaining customer and vehicle information
  • Clearly reporting all vehicle symptoms as described by the customer
  • Determining and recommending needed maintenance base on age, mileage and history of vehicle
  • Prepare a complete and accurate estimate of cost for labor and parts
  • Establish follow up time
  • Monitor the progress of each vehicle throughout the day, and updating customers frequently
  • Verifying that the final invoice reconciles with the work performed on the repair order
  • Explaining all completed work and charges to customers

Requirements:

  • Minimum 1-year experience in a service advisory role
  • CDK experience is preferred but not required.
  • XTime Experience is preferred but not required
  • Positive attitude
  • High volume mentality
  • CSI focused
  • Required experience:
  • Service Advisor, Dealership, Automotive Knowledge: 1 year

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