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Service Advisor Manager Jobs (NOW HIRING)

Training & development Midas seeks a seasoned Service Advisor Manager to oversee business operations, promote customer satisfaction, drive growth initiatives, and maximize sales through upselling.

Service Advisor Manager

Hayward, CA · On-site

$94K - $130K/yr

Service Advisor Manager Location: East Bay, CA Type: Full-Time Overview: We are an independently owned and operated auto repair shop in California, seeking a highly skilled and experienced Service ...

Training & development Midas seeks a seasoned Service Advisor Manager to oversee business operations, promote customer satisfaction, drive growth initiatives, and maximize sales through upselling.

Work-Life Balance Job Summary We are looking for a Service Advisor / Manager to join our team. The ideal candidate will have excellent communication and customer relationship skills, strong service ...

Service Advisor/Manager

Dartmouth, MA · On-site

$60K - $90K/yr

Automotive Service Manager/Service Writer Be a part of Something Special - Great Organization, Great Culture!!! IDEAL CANDIDATE: Looking for a highly motivated Service Manager/ Service Writer!!! For ...

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Service Advisor Manager information

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$12

$25

$45

How much do service advisor manager jobs pay per hour?

As of May 30, 2026, the average hourly pay for service advisor manager in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Service Advisor Manager, and why are they important?

To thrive as a Service Advisor Manager, you need strong automotive service knowledge, leadership abilities, and experience in customer service, often supported by a background in automotive technology or business management. Familiarity with dealership management systems (DMS), scheduling software, and relevant certifications such as ASE are typically important. Exceptional communication, problem-solving, and team management skills help build trust with customers and motivate staff. These skills ensure efficient operations, high customer satisfaction, and effective team performance in a fast-paced service environment.

How does a Service Advisor Manager typically support and develop their team to enhance customer satisfaction?

A Service Advisor Manager is responsible for mentoring and overseeing a team of service advisors, ensuring they deliver consistent, high-quality customer service. This often involves providing regular feedback, conducting training sessions on both technical and interpersonal skills, and monitoring performance metrics to identify areas for improvement. By fostering a collaborative environment and encouraging open communication, the manager helps the team address customer concerns efficiently and promotes a positive service experience. Additionally, the manager may implement new processes or tools to streamline workflow and boost team effectiveness, directly impacting customer satisfaction and retention.

What is a Service Advisor Manager?

A Service Advisor Manager is a professional in the automotive industry responsible for overseeing service advisors and ensuring excellent customer service in a repair or dealership service department. They manage daily operations, supervise staff, handle customer complaints, and coordinate between technicians and customers to ensure repairs are completed efficiently. Their role also involves training team members, tracking service metrics, and ensuring all work complies with company policies and industry standards. Strong communication, leadership, and organizational skills are essential for this position.

What is the difference between Service Advisor Manager vs Service Advisor?

AspectService Advisor ManagerService Advisor
ResponsibilitiesOversees service advisors, manages customer relations, and ensures service department efficiencyInteracts directly with customers, recommends services, and writes repair orders
CredentialsTypically requires experience as a Service Advisor, with leadership skills; certifications like ASE may be preferredHigh school diploma or equivalent; ASE certification beneficial but not mandatory
Work EnvironmentOffice-based with supervision of service team; dealership or auto repair shopCustomer-facing role within service department of dealership or repair shop

The Service Advisor Manager oversees the service department's operations and team, while the Service Advisor interacts directly with customers to recommend repairs. The manager focuses on leadership and efficiency, whereas the advisor handles customer service and sales.

What cities are hiring for Service Advisor Manager jobs? Cities with the most Service Advisor Manager job openings:
What are the most commonly searched types of Service Advisor jobs? The most popular types of Service Advisor jobs are:
What states have the most Service Advisor Manager jobs? States with the most job openings for Service Advisor Manager jobs include:
Infographic showing various Service Advisor Manager job openings in the United States as of May 2026, with employment types broken down into 97% Full Time, 1% Part Time, 1% Temporary, and 1% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $53,941 per year, or $25.9 per hour.

Service Advisor Manager

Midas FREMONT 1783

San Leandro, CA

$22 - $25/hr

Full-time

Medical, PTO

Posted 9 days ago


Job description

Benefits:
  • Bonus based on performance
  • Employee discounts
  • Paid time off
  • Training & development

Midas seeks a seasoned Service Advisor Manager to oversee business operations, promote customer satisfaction, drive growth initiatives, and maximize sales through upselling.
The ideal candidate should have at least 3 years of automotive repair experience, supervisory/management experience, and exceptional interpersonal skills.
The Service Advisor Manager will manage employees, inventory, environmental compliance, and safety regulations and maintain high-quality standards with customer service. The ideal candidate should have an entrepreneurial spirit and a proven track record in achieving business objectives and upselling sales.
Responsibilities
As a Midas - Service Advisor Manager, you will manage and direct all automotive and general service technicians in the operation of the shop, including:
  • Deliver exceptional customer service while listening and consulting with customers
  • Following up with customers, services requested, estimated completion times, etc
  • Oversee inspections, make recommendations, create repair orders, and source parts
  • Oversee all sales, accounting, and clerical functions from Service Advisors
  • Maintain inventory counts and responsibility for any inventory management
  • Employees payroll; record keeping of hours and scheduling
Qualifications
  • A minimum of 2-3 years of retail or service manager experience
  • General Automotive knowledge and a willingness to learn
  • Excellent customer service and vendor communication
  • Strong POS Computer and Technology skills
  • Leadership Capability and Team Building Skills
  • Ability to work a flexible retail schedule including weekends, evenings and holidays
In addition to the Responsibilities and Qualifications listed above, Midas is offering a Competitive Base Salary for this position.
Other benefits include opportunities for career advancement, ongoing training, and comprehensive benefit packages that include PTO.
As a member of the Midas team, you will have access to a supportive and collaborative work environment where you can grow your skills and build your career.
We are committed to providing our employees with the resources and support they need to succeed.