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Service Advisor Manager Jobs in Alabama (NOW HIRING)

Service Advisor

Pell City, AL ยท On-site

$65K - $120K/yr

The Service Advisor at McSweeney Auto Group is a crucial role in our company, responsible for managing all aspects of the service department and ensuring exceptional customer service. As a Service ...

Service Advisor

Pell City, AL ยท On-site

$65K - $120K/yr

The Service Advisor at McSweeney Auto Group is a crucial role in our company, responsible for managing all aspects of the service department and ensuring exceptional customer service. As a Service ...

Service Advisor

Pell City, AL ยท On-site

$65K - $120K/yr

The Service Advisor at McSweeney Auto Group is a crucial role in our company, responsible for managing all aspects of the service department and ensuring exceptional customer service. As a Service ...

Service Advisor We are a leading automotive dealership committed to providing an exceptional car ... Manage service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and ...

Service Advisor We are a leading automotive dealership committed to providing an exceptional car ... Manage service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and ...

Service Advisor We are a leading automotive dealership committed to providing an exceptional car ... Manage service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and ...

Service Advisor We are a leading automotive dealership committed to providing an exceptional car ... Manage service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and ...

Service Advisor We are a leading automotive dealership committed to providing an exceptional car ... Manage service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and ...

Service Advisor - Automotive - King Honda We need a Service Advisor who is an expert in the art and ... Sell and manage extended warranties * Inspect repair quality and ensure all work is complete

Service Advisor - Automotive - King Honda We need a Service Advisor who is an expert in the art and ... Sell and manage extended warranties * Inspect repair quality and ensure all work is complete

Service Advisor - Automotive - King Honda We need a Service Advisor who is an expert in the art and ... Sell and manage extended warranties * Inspect repair quality and ensure all work is complete

Service Advisor

Cottondale, AL ยท On-site

$600/wk

Tuscaloosa Chevrolet is actively looking to add more Service Advisors to our team! If you want to ... Manage and oversee the service center's workflow and scheduling * Call customers to inform them of ...

Collaborate with other advisors to manage workflow and maintain efficiency * Escalate issues ... Accurately document customer information, vehicle concerns, and services performed * Manage ...

Collaborate with other advisors to manage workflow and maintain efficiency * Escalate issues ... Accurately document customer information, vehicle concerns, and services performed * Manage ...

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Service Advisor Manager information

See Alabama salary details

$10

$23

$41

How much do service advisor manager jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for service advisor manager in Alabama is $23.51, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $27.02 per hour, depending on experience, location, and employer.

What is a service advisor manager?

A Service Advisor Manager is a professional in the automotive industry responsible for overseeing service advisors and ensuring excellent customer service in a repair or dealership service department. They manage daily operations, supervise staff, handle customer complaints, and coordinate between technicians and customers to ensure repairs are completed efficiently. Their role also involves training team members, tracking service metrics, and ensuring all work complies with company policies and industry standards. Strong communication, leadership, and organizational skills are essential for this position.

How does a service advisor manager support and develop their team to enhance customer satisfaction?

A Service Advisor Manager is responsible for mentoring and overseeing a team of service advisors, ensuring they deliver consistent, high-quality customer service. This often involves providing regular feedback, conducting training sessions on both technical and interpersonal skills, and monitoring performance metrics to identify areas for improvement. By fostering a collaborative environment and encouraging open communication, the manager helps the team address customer concerns efficiently and promotes a positive service experience. Additionally, the manager may implement new processes or tools to streamline workflow and boost team effectiveness, directly impacting customer satisfaction and retention.

What are the key skills and qualifications needed to thrive as a service advisor manager, and why are they important?

To thrive as a Service Advisor Manager, you need strong automotive service knowledge, leadership abilities, and experience in customer service, often supported by a background in automotive technology or business management. Familiarity with dealership management systems (DMS), scheduling software, and relevant certifications such as ASE are typically important. Exceptional communication, problem-solving, and team management skills help build trust with customers and motivate staff. These skills ensure efficient operations, high customer satisfaction, and effective team performance in a fast-paced service environment.

What is the difference between Service Advisor Manager vs Service Advisor?

AspectService Advisor ManagerService Advisor
ResponsibilitiesOversees service advisors, manages customer relations, and ensures service department efficiencyInteracts directly with customers, recommends services, and writes repair orders
CredentialsTypically requires experience as a Service Advisor, with leadership skills; certifications like ASE may be preferredHigh school diploma or equivalent; ASE certification beneficial but not mandatory
Work EnvironmentOffice-based with supervision of service team; dealership or auto repair shopCustomer-facing role within service department of dealership or repair shop

The Service Advisor Manager oversees the service department's operations and team, while the Service Advisor interacts directly with customers to recommend repairs. The manager focuses on leadership and efficiency, whereas the advisor handles customer service and sales.

Can you make a lot of money as a service advisor manager?

Service Advisor Managers typically earn a competitive salary that includes a base pay plus commissions or bonuses based on performance. Earnings can vary depending on the dealership, location, experience, and sales volume, with many earning above average wages in the automotive service industry.

What are the most commonly searched types of Service Advisor jobs in Alabama?

The most popular types of Service Advisor jobs in Alabama are:

What cities in Alabama are hiring for Service Advisor Manager jobs?

Cities in Alabama with the most Service Advisor Manager job openings:

Infographic showing various Service Advisor Manager job openings in Alabama as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, 1% Temporary, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $48,892 per year, or $23.5 per hour.

Service Advisor

Pell City, AL โ€ข On-site

$65K - $120K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 26 days ago


Job description

Job Summary:
The Service Advisor at McSweeney Auto Group is a crucial role in our company, responsible for managing all aspects of the service department and ensuring exceptional customer service. As a Service Advisor, you will be the main point of contact for customers bringing their vehicles in for maintenance or repairs. You will also work closely with our technicians to schedule appointments, manage work orders, and upsell additional services as needed. This is a full-time, individual contributor role in the auto industry located in Pell City, Alabama.
Compensation & Benefits:
The Service Advisor position at McSweeney Auto Group offers a competitive salary ranging from $65,000 to $120,000 per year, paid weekly. In addition to salary, we also offer a comprehensive benefits package that includes medical, dental, and vision insurance, paid time off, and a 401(k) retirement plan.
Responsibilities:
- Greet and welcome customers in a friendly and professional manner
- Listen to customers' concerns and accurately assess their needs
- Schedule service appointments and manage work orders
- Communicate with technicians to ensure timely completion of repairs
- Provide accurate and timely estimates for repairs and services
- Upsell additional services and products to customers
- Follow up with customers after service to ensure satisfaction
- Resolve any customer complaints or issues in a timely manner
- Maintain a clean and organized service department
- Adhere to all company policies and procedures
- Continuously strive to meet and exceed service department goals and targets
Requirements:

-Minimum 2 years experience in fixed operations Dealership or Independent repair facility 
- High school diploma or equivalent
- Previous experience in a service advisor or customer service role in the auto industry preferred
- Strong communication and interpersonal skills
- Knowledge of automotive mechanics and repair processes
- Ability to multitask and work in a fast-paced environment
- Proficiency in computer systems and ability to learn new software quickly
- Excellent organizational and time-management skills
- Must be able to work flexible hours, including evenings and weekends
- Valid driver's license and clean driving record
EEOC Statement:
McSweeney Auto Group is an equal opportunity employer and is committed to creating an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We are proud to be an EEO employer.