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Entry Level Service Advisor Jobs in Alabama (NOW HIRING)

Mckinnon Nissan

Entry Level Service Advisor

Clanton, AL · On-site

As a Entry Level Service Advisor you will be responsible/trained for initiating automotive services and repairs. Verifying warranty and service contract coverage; developing estimates; writing repair ...

Mckinnon Nissan

Entry Level Service Advisor

Clanton, AL · On-site

As a Entry Level Service Advisor you will be responsible/trained for initiating automotive services and repairs. Verifying warranty and service contract coverage; developing estimates; writing repair ...

Mckinnon Nissan

Entry Level Service Advisor

Clanton, AL · On-site

As a Entry Level Service Advisor you will be responsible/trained for initiating automotive services and repairs. Verifying warranty and service contract coverage; developing estimates; writing repair ...

Stivers Automotive Group

SERVICE ADVISOR

Montgomery, AL · On-site

Automotive Service Writer / Advisor Job Duties: * Ascertains automotive problems and services by ... This is an entry-level position with the opportunity to grow! We believe in your success and are ...

Stivers Automotive Group

SERVICE ADVISOR

Montgomery, AL · On-site

Automotive Service Writer / Advisor Job Duties: * Ascertains automotive problems and services by ... This is an entry-level position with the opportunity to grow! We believe in your success and are ...

Stivers Automotive Group

SERVICE ADVISOR

Birmingham, AL · On-site

Automotive Service Writer / Advisor Job Duties: * Ascertains automotive problems and services by ... This is an entry-level position with the opportunity to grow! We believe in your success and are ...

Valvoline

Customer Service Advisor

Florence, AL · On-site

$14/hr

What you'll do to drive success When you join us as an Entry-Level Lube Technician, your personal ... And other preventive maintenance services BENEFITS: What you'll gain to fuel your goals We're ...

Valvoline

Customer Service Advisor

Florence, AL · On-site

$14/hr

What you'll do to drive success When you join us as an Entry-Level Lube Technician, your personal ... And other preventive maintenance services BENEFITS: What you'll gain to fuel your goals We're ...

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Entry Level Service Advisor information

See Alabama salary details

$10

$23

$41

How much do entry level service advisor jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for entry level service advisor in Alabama is $23.51, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $27.02 per hour, depending on experience, location, and employer.

What is an entry level service advisor?

Entry level service advisors are professionals who assist customers at automotive service centers by acting as a liaison between the customer and the technicians. Their responsibilities include greeting customers, understanding their vehicle concerns, creating service orders, and explaining recommended maintenance or repairs. They also help ensure customer satisfaction by providing clear communication, updates, and answering questions about services and costs. This role is often the starting point for a career in automotive service management or related fields.

What are the key skills and qualifications needed to thrive as an entry level service advisor, and why are they important?

To thrive as an Entry Level Service Advisor, you need a basic understanding of automotive services, strong organizational skills, and typically a high school diploma or equivalent. Familiarity with dealership management software, customer relationship management (CRM) systems, and point-of-sale tools is commonly required. Excellent communication, active listening, and problem-solving abilities help build trust with customers and support team collaboration. These skills are crucial for efficiently managing service appointments, ensuring customer satisfaction, and supporting the overall service department workflow.

What are the typical challenges faced by entry level service advisors, and how can they overcome them?

Entry level service advisors often encounter challenges such as managing multiple customer requests simultaneously, accurately communicating technical information between customers and technicians, and building trust with clients who may be unfamiliar with vehicle maintenance. To overcome these challenges, it's helpful to develop strong organizational skills, actively listen to customer concerns, and seek guidance from experienced team members. Regular training and a willingness to ask questions can also help new service advisors gain confidence and improve their ability to deliver excellent customer service.

What is the difference between Entry Level Service Advisor vs Service Writer?

AspectEntry Level Service AdvisorService Writer
Required CredentialsHigh school diploma, basic automotive knowledgeHigh school diploma, customer service skills
Work EnvironmentAutomotive service department, customer interactionService department, customer communication
Employer & Industry UsageAuto dealerships, repair shopsAuto dealerships, repair shops
Common Search & ComparisonYesYes

The main difference between an Entry Level Service Advisor and a Service Writer is that the Entry Level Service Advisor is typically new to the role, focusing on learning customer service and basic automotive knowledge, while a Service Writer may have more experience and handle more complex customer interactions and documentation. Both roles are essential in automotive service departments and often overlap in duties, but the Entry Level Service Advisor is ideal for those starting their career in automotive customer service.

How hard is it to become an entry level service advisor?

Becoming an entry level service advisor typically requires good communication skills, basic automotive knowledge, and a high school diploma or equivalent. Many employers provide on-the-job training, and some may prefer candidates with customer service experience or relevant certifications. The role often involves learning dealership or repair shop procedures and tools, making it accessible for those starting in the industry.

What are the most commonly searched types of Service Advisor jobs in Alabama?

The most popular types of Service Advisor jobs in Alabama are:

What are popular job titles related to Entry Level Service Advisor jobs in Alabama?

For Entry Level Service Advisor jobs in Alabama, the most frequently searched job titles are:

What job categories do people searching Entry Level Service Advisor jobs in Alabama look for?

The top searched job categories for Entry Level Service Advisor jobs in Alabama are:

Entry Level Service Advisor jobs near you
Infographic showing various Entry Level Service Advisor job openings in Alabama as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, and 5% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $48,892 per year, or $23.5 per hour.

Entry Level Service Advisor

Clanton, AL • On-site

Mckinnon Nissan
Retail • 11 - 50 employees
Learn more about Mckinnon Nissanexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 days ago

Job description

We are your local, family-owned Nissan dealership!  Proudly serving our area for over 50 years.  Since opening our doors in 1964, we have strive to exceptionally serve our community and our staff.  We've held true to our values while servicing our community and pursuing continuous growth.  We strongly believe in continuous improvement for our employees.  We've been continuing to grow, while holding true to our values of professionalism, positivity, teamwork and honesty!  We strive to make our employees happy, resulting in long-term employee retention!  We have service staff that have been here 10+ years.  We would like to add you to our great team! 

At McKinnon Toyota/Nissan, we strongly believe in growth opportunities for our employees and therefore offer ongoing training and strive to promote from within! 

Are you ready to jump-start your career and grow with our organization?  If the answer is yes, apply below! 

Helping satisfied customers drive away with a smile on their face is what we do - join a team
focused on earning customers for life!

We Offer Best in Class Industry Benefits:

  • Competitive Pay
  • Health, Dental, Vision & Life Insurance
  • 401K
  • Direct Deposit
  • Sundays off
  • Paid vacation
  • Ongoing training
  • Promote from within
  • Excellent work environment
  • Great team culture
  • Family owned and operated

Responsibilities:
As a Entry Level Service Advisor you will be responsible/trained for initiating automotive services and repairs. Verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.

  • Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
  • Develop estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles.
  • Prepare repair orders, obtaining approval signatures and entering repair orders into service database system.
  • Communicate additional repair and service needs to the customer based on vehicle inspection.
  • Administer the manufacturer warranty for qualifying vehicle repairs.
  • Keeping customer informed of service specials, completion times and service expenses.
  • Answering incoming phone calls and scheduling appointments.

Requirements:

  • Customer service experience, preferred but not required!
  • A team player who is focused on providing exemplary customer service.
  • Basic mechanical understanding of an automobile is a plus.
  • Acceptable driving record and a valid driver's license in your state of residence
  • High School graduate or equivalent 
  • Acceptable driving record and a valid driver's license in your state of residence necessary for select roles

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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