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Entry Level Service Advisor Jobs (NOW HIRING)

Mckinnon Nissan

Entry Level Service Advisor

Clanton, AL · On-site

As a Entry Level Service Advisor you will be responsible/trained for initiating automotive services and repairs. Verifying warranty and service contract coverage; developing estimates; writing repair ...

Mckinnon Nissan

Entry Level Service Advisor

Clanton, AL · On-site

As a Entry Level Service Advisor you will be responsible/trained for initiating automotive services and repairs. Verifying warranty and service contract coverage; developing estimates; writing repair ...

Mckinnon Nissan

Entry Level Service Advisor

Clanton, AL · On-site

As a Entry Level Service Advisor you will be responsible/trained for initiating automotive services and repairs. Verifying warranty and service contract coverage; developing estimates; writing repair ...

Toyota of Des Moines

Service Advisor

Grimes, IA · On-site

$35K - $50K/yr

Toyota of Des Moines English Job Title : Entry Level Service Advisor About Toyota: Here at Toyota, we are ranked as the #1 Toyota dealership in a multi-state region. So, it's GREAT to be part of a ...

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Entry Level Service Advisor information

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$12

$25

$45

How much do entry level service advisor jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for entry level service advisor in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

What is an entry level service advisor?

Entry level service advisors are professionals who assist customers at automotive service centers by acting as a liaison between the customer and the technicians. Their responsibilities include greeting customers, understanding their vehicle concerns, creating service orders, and explaining recommended maintenance or repairs. They also help ensure customer satisfaction by providing clear communication, updates, and answering questions about services and costs. This role is often the starting point for a career in automotive service management or related fields.

What are the key skills and qualifications needed to thrive as an entry level service advisor, and why are they important?

To thrive as an Entry Level Service Advisor, you need a basic understanding of automotive services, strong organizational skills, and typically a high school diploma or equivalent. Familiarity with dealership management software, customer relationship management (CRM) systems, and point-of-sale tools is commonly required. Excellent communication, active listening, and problem-solving abilities help build trust with customers and support team collaboration. These skills are crucial for efficiently managing service appointments, ensuring customer satisfaction, and supporting the overall service department workflow.

What are the typical challenges faced by entry level service advisors, and how can they overcome them?

Entry level service advisors often encounter challenges such as managing multiple customer requests simultaneously, accurately communicating technical information between customers and technicians, and building trust with clients who may be unfamiliar with vehicle maintenance. To overcome these challenges, it's helpful to develop strong organizational skills, actively listen to customer concerns, and seek guidance from experienced team members. Regular training and a willingness to ask questions can also help new service advisors gain confidence and improve their ability to deliver excellent customer service.

What is the difference between Entry Level Service Advisor vs Service Writer?

AspectEntry Level Service AdvisorService Writer
Required CredentialsHigh school diploma, basic automotive knowledgeHigh school diploma, customer service skills
Work EnvironmentAutomotive service department, customer interactionService department, customer communication
Employer & Industry UsageAuto dealerships, repair shopsAuto dealerships, repair shops
Common Search & ComparisonYesYes

The main difference between an Entry Level Service Advisor and a Service Writer is that the Entry Level Service Advisor is typically new to the role, focusing on learning customer service and basic automotive knowledge, while a Service Writer may have more experience and handle more complex customer interactions and documentation. Both roles are essential in automotive service departments and often overlap in duties, but the Entry Level Service Advisor is ideal for those starting their career in automotive customer service.

How hard is it to become an entry level service advisor?

Becoming an entry level service advisor typically requires good communication skills, basic automotive knowledge, and a high school diploma or equivalent. Many employers provide on-the-job training, and some may prefer candidates with customer service experience or relevant certifications. The role often involves learning dealership or repair shop procedures and tools, making it accessible for those starting in the industry.
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Entry Level Service Advisor jobs near you
Infographic showing various Entry Level Service Advisor job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $53,941 per year, or $25.9 per hour.

Entry Level Service Advisor

Graff Chevrolet GMC of Michigan City

Michigan City, IN

Full-time

Medical, Dental, Vision, PTO

Re-posted 21 days ago

Job description

Entry-Level Service Advisor

Graff Chevrolet GMC
Michigan City, IN 46360
Full-Time | Daytime Hours with Saturday Rotation
Competitive Pay + Performance Bonuses

About Graff Chevrolet GMC

Graff Chevrolet GMC is a trusted GM dealership serving Michigan City and the surrounding communities. We take pride in delivering a professional, transparent, and customer-first service experience. We’re growing our service department and looking for an Entry-Level Service Advisor who wants to build a long-term career with a respected GM brand.

Prior automotive or dealership experience is helpful, but not required. We provide paid training, GM systems support, and hands-on mentorship to set you up for success.

What You’ll Do

  • Welcome GM customers and assist with vehicle service needs

  • Write and manage repair orders using GM dealership systems

  • Communicate maintenance and repair recommendations clearly and professionally

  • Provide timely service updates and follow-up

  • Work closely with GM-trained technicians to ensure accuracy and quality

  • Maintain high customer satisfaction and CSI standards

  • Learn GM service processes, warranty basics, and dealership procedures

What We’re Looking For

  • Strong customer service and communication skills

  • Positive, coachable attitude with a desire to learn

  • Ability to multitask in a fast-paced dealership environment

  • Basic computer skills (R&R, GM systems training provided)

  • Dependable attendance and professional appearance

  • Automotive or dealership experience is a plus—but not required

What We Offer

  • Paid training and ongoing GM support

  • Competitive base pay plus bonus opportunities

  • Clear growth path into Senior Service Advisor or Service Management

  • Medical, dental, and vision insurance

  • Paid time off and holidays

  • Employee discounts on vehicle service and repairs

  • Stable schedule and supportive team environment

Why Graff Chevrolet GMC?

We believe in developing talent from within. Many successful Service Advisors start right where you are—entry level, motivated, and ready to learn. If you’re looking for a career with a GM dealership, not just a job, Graff Chevrolet GMC is the place to grow.

Apply