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Entry Level Service Advisor Jobs (NOW HIRING)

TEC Equipment

Service Advisor

North Las Vegas, NV · On-site

$23.58 - $29.48/hr

Service Advisor Our Service Department has an excellent opportunity for an entry level Service Advisor to join our TEC team. The Service Advisor acts as a liaison between customers and our shop ...

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Entry Level Service Advisor information

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How much do entry level service advisor jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for entry level service advisor in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

What are entry level service advisors?

Entry level service advisors are professionals who assist customers at automotive service centers by acting as a liaison between the customer and the technicians. Their responsibilities include greeting customers, understanding their vehicle concerns, creating service orders, and explaining recommended maintenance or repairs. They also help ensure customer satisfaction by providing clear communication, updates, and answering questions about services and costs. This role is often the starting point for a career in automotive service management or related fields.

What are the typical challenges faced by entry level service advisors, and how can they overcome them?

Entry level service advisors often encounter challenges such as managing multiple customer requests simultaneously, accurately communicating technical information between customers and technicians, and building trust with clients who may be unfamiliar with vehicle maintenance. To overcome these challenges, it's helpful to develop strong organizational skills, actively listen to customer concerns, and seek guidance from experienced team members. Regular training and a willingness to ask questions can also help new service advisors gain confidence and improve their ability to deliver excellent customer service.

What are the key skills and qualifications needed to thrive as an Entry Level Service Advisor, and why are they important?

To thrive as an Entry Level Service Advisor, you need a basic understanding of automotive services, strong organizational skills, and typically a high school diploma or equivalent. Familiarity with dealership management software, customer relationship management (CRM) systems, and point-of-sale tools is commonly required. Excellent communication, active listening, and problem-solving abilities help build trust with customers and support team collaboration. These skills are crucial for efficiently managing service appointments, ensuring customer satisfaction, and supporting the overall service department workflow.

What is the difference between Entry Level Service Advisor vs Service Writer?

AspectEntry Level Service AdvisorService Writer
Required CredentialsHigh school diploma, basic automotive knowledgeHigh school diploma, customer service skills
Work EnvironmentAutomotive service department, customer interactionService department, customer communication
Employer & Industry UsageAuto dealerships, repair shopsAuto dealerships, repair shops
Common Search & ComparisonYesYes

The main difference between an Entry Level Service Advisor and a Service Writer is that the Entry Level Service Advisor is typically new to the role, focusing on learning customer service and basic automotive knowledge, while a Service Writer may have more experience and handle more complex customer interactions and documentation. Both roles are essential in automotive service departments and often overlap in duties, but the Entry Level Service Advisor is ideal for those starting their career in automotive customer service.

More about Entry Level Service Advisor jobs
What cities are hiring for Entry Level Service Advisor jobs? Cities with the most Entry Level Service Advisor job openings:
What are the most commonly searched types of Service Advisor jobs? The most popular types of Service Advisor jobs are:
What states have the most Entry Level Service Advisor jobs? States with the most job openings for Entry Level Service Advisor jobs include:
Entry Level Service Advisor jobs near you
BMW Entry Level Service Manager

BMW Entry Level Service Manager

Rosenthal Automotive

Alexandria, VA • On-site

$130K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Job description

Here at Rosenthal Automotive, we care for our employees as much as our customers. At our company, we are committed to helping you G.R.O.W. (Guidance. Respect. Opportunity. Worth)
We are looking to grow our company and we need you to help us. We are currently hiring an Entry Level Service Manager for our award-winning BMW of Alexandria dealership. If you are hardworking, passionate, dedicated and open to grow within our team; please apply!
BMW Entry Level Service Manager Benefits:
  • Up to $130,000 Annual Income potential based on experience and performance
  • Annual Longevity Bonus
  • Flexible schedule
  • Service management experience is not required
  • Fully staffed Service Advisors and multiple Service Managers already in place
  • Paid Training and certification for future advancement into Service Manager
  • Assistant Service Managers with 1 or more years of experience encouraged to apply
  • BMW Service Advisors with 2 or more years of experience encouraged to apply
  • Service Advisors with 3 or more years of experience with Other Brands encouraged to apply
  • Prime location with lots of potential for growth
  • 30+ BMW Technicians in place with additional Service expansion in progress
  • Corporate support for IT, Advertising, Training, HR, Accounting, etc.
  • Potential for future advancement in company
  • #1 BMW Sales Volume Dealer in Region
  • One of the largest Center of Excellence BMW dealerships in the area
  • Paid time off and 401k
  • Medical, Dental, Vision, Short and Long-term disability, and Life Insurance
  • Employee discounts on vehicle sales, parts, and service
  • Career advancement opportunities
  • ...and more!

BMW Entry Level Service Manager Responsibilities:
  • Forecast and meet monthly, quarterly, and annual goals
  • Fully understand and comply with all federal and state regulations pertaining to the service department, including hazardous waste disposal and OSHA right-to-know
  • Hire, train, motivate, and support all members of the service department
  • Assist with any escalated client situations in alignment with the Rosenthal Automotive mission statement
  • Maintain high customer satisfaction standards (CSI)
  • Serve as a liaison between the dealership and BMW factory representatives
  • Perform managerial tasks such as payroll corrections, time off requests, etc.

BMW Entry Level Service Manager Qualifications:
  • Automotive experience within a service department required
  • Service Manager experience strongly preferred
  • Service Advisor with 2+ years of experience encouraged to apply
  • Proven track record of excellent CSI
  • A valid driver's license and a good driving record, per company standards
  • An enthusiastic, motivated, and energetic person who has a personal determination to overcome possible objections while providing an outstanding customer experience
  • Process and detail oriented with developed organizational and computer skills
  • Professional personal appearance
  • Excellent oral and written communication abilities
  • Confident in ability to work under pressure and prioritize

Our company is a family owned and operated business, so we know what it takes to grow a company from the ground up. Unlike other employers, we aren't so focused on what you've done, but what you can achieve.
Please submit your resume for immediate consideration.
Job Type: Full-time, Entry-Level position

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