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Entry Level Service Advisor Jobs in Kansas (NOW HIRING)

Benefits Advisor

Junction City, KS · On-site

$54K - $68K/yr

This program provides transition assistance, information, training, counseling, and services to ... Serves as an entry-level instructor delivering established curriculum, training tools, and ensuring ...

This is an entry-level position -- no prior experience is required . We will train the right person ... Ensure customer vehicles are kept clean; notify service advisor immediately of any changes to a ...

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Entry Level Service Advisor information

See Kansas salary details

$10

$23

$40

How much do entry level service advisor jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for entry level service advisor in Kansas is $23.13, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $26.59 per hour, depending on experience, location, and employer.

What are entry level service advisors?

Entry level service advisors are professionals who assist customers at automotive service centers by acting as a liaison between the customer and the technicians. Their responsibilities include greeting customers, understanding their vehicle concerns, creating service orders, and explaining recommended maintenance or repairs. They also help ensure customer satisfaction by providing clear communication, updates, and answering questions about services and costs. This role is often the starting point for a career in automotive service management or related fields.

What are the typical challenges faced by entry level service advisors, and how can they overcome them?

Entry level service advisors often encounter challenges such as managing multiple customer requests simultaneously, accurately communicating technical information between customers and technicians, and building trust with clients who may be unfamiliar with vehicle maintenance. To overcome these challenges, it's helpful to develop strong organizational skills, actively listen to customer concerns, and seek guidance from experienced team members. Regular training and a willingness to ask questions can also help new service advisors gain confidence and improve their ability to deliver excellent customer service.

What are the key skills and qualifications needed to thrive as an Entry Level Service Advisor, and why are they important?

To thrive as an Entry Level Service Advisor, you need a basic understanding of automotive services, strong organizational skills, and typically a high school diploma or equivalent. Familiarity with dealership management software, customer relationship management (CRM) systems, and point-of-sale tools is commonly required. Excellent communication, active listening, and problem-solving abilities help build trust with customers and support team collaboration. These skills are crucial for efficiently managing service appointments, ensuring customer satisfaction, and supporting the overall service department workflow.

What is the difference between Entry Level Service Advisor vs Service Writer?

AspectEntry Level Service AdvisorService Writer
Required CredentialsHigh school diploma, basic automotive knowledgeHigh school diploma, customer service skills
Work EnvironmentAutomotive service department, customer interactionService department, customer communication
Employer & Industry UsageAuto dealerships, repair shopsAuto dealerships, repair shops
Common Search & ComparisonYesYes

The main difference between an Entry Level Service Advisor and a Service Writer is that the Entry Level Service Advisor is typically new to the role, focusing on learning customer service and basic automotive knowledge, while a Service Writer may have more experience and handle more complex customer interactions and documentation. Both roles are essential in automotive service departments and often overlap in duties, but the Entry Level Service Advisor is ideal for those starting their career in automotive customer service.

What are the most commonly searched types of Service Advisor jobs in Kansas? The most popular types of Service Advisor jobs in Kansas are:

Automotive Entry-Level Service Advisor | Up To $60K*| West Wichita

Christian Brothers Automotive

Wichita, KS • On-site

$60K/yr

Full-time

Medical, Life, Retirement, PTO

Posted 9 days ago


Christian Brothers Automotive rating

7.3

Company rating: 7.3 out of 10

Based on 52 frontline employees who took The Breakroom Quiz

128th of 329 rated vehicle maintenance


Job description

Company Description

Christian Brothers Automotive 

Benefits:

  • Compensation Range: $40K-$60K* Annually For Highly Qualifed Candiates and Depending on Professional Experience
  • Closed Every Weekend To Spend Time With Family & Friends
  • Employer-paid Financial Wellness Program and App, SmartDollar & EveryDollar
  • Paid Vacation & Paid Holidays
  • Healthcare Benefits Available
  • A $25,000 in Life Insurance Policy Provided
  • Matching Retirement Plans
  • Team Member Celebration Program - Recognizing Employees' Birthdays and Achievements Throughout the Year
  • On-Going Training & Career Advancement
  • Rewarding Great Work, The Annual Review Process provides opportunities to share goals and earn pay increases based on performance.
  • Wellness Program Offering Chaplain Care Support
  • Locally Owned and Operated with Owner Onsite
  • On-Going Training & Career Advancement
  • Employee Point Store Access - Redeem Your Training Points For Awesome Swag & Rewards
  • Continuous Training Available Through The CBA Flywheel Learning System
  • Employee Appreciation Events & Team Lunches
  • Future Franchise Leadership Academy (FFLA) - Path to Shop Ownership Available
Job Description

Job Title:

Automotive Entry-Level Service Advisor

Location:  

10080 W. 29th Street N, Wichita, United States, 67205

Job Overview:

As an Entry-Level Service Advisor with Christian Brothers Automotive, you are often the first and most consistent point of contact for our guests. You play an important role in creating a welcoming, trustworthy experience by assisting guests when they need help with their vehicle and supporting the service team throughout the day.

This position is designed as a growth opportunity for someone eager to learn the automotive service industry. The primary responsibilities include safely picking up and delivering guests using our branded shuttle, answering incoming phone calls, and helping build strong guest relationships through friendly, professional communication. As experience and confidence grow, this role offers a clear path to developing into a Service Advisor, with hands-on exposure to guest communication, service processes, and shop operations. If you enjoy working with people, take pride in delivering excellent service, and are looking for a role with long-term career potential, this is a great opportunity to get started!

Responsibilities include, but are not limited to:

  • Desire to learn automotive repair service terminology and processes
  • Check guests in and out
  • Answer phone calls and schedule appointments
  • Providing safe shuttle service for our valued guests in our branded vehicle
  • Treating our guests with the utmost respect under all circumstances and with a heart consistent with Christian Brothers
  • Assisting the shop with receiving, processing, incoming and outgoing parts, and other errands as needed
  • Keep the facility clean and organized
  • Assist other team members as needed with clerical tasks such as accounts receivable and filing paperwork
  • Direct, coordinate, and participate in performing guest service activities as dictated by workload
  • Serve as a community ambassador for the store through creating authentic relationships and partnerships
  • Follow all safety policies and procedures
  • Other duties as assigned
Qualifications

Qualifications:

  • Proven successful customer service experience is required; driven to serve others
  • Experience as an Automotive Service Advisor or an Automotive Service Representative preferred
  • Must have strong interpersonal skills to effectively communicate with our staff, vendors, and guests
  • Valid state driver's license; Meet the required insurance driving record parameters
  • Ability to seek and accept coaching and direction
  • Ability to multitask and meet deadlines
  • Proficient with Microsoft Office Suite or related software

Physical Requirements:

  • While performing the duties of this job, the employee is frequently required to sit, stand, walk, talk and hear
  • The employee is occasionally required to balance, stoop, kneel, and/or crouch
  • The employee must occasionally lift and/or move up to 50 pounds
  • Specific vision abilities required by this job include close vision, distance vision, peripheral vision, color vision, and the ability to adjust focus
  • Being dependable for a position that is Monday through Friday 7:00 a.m. - 6:00 p.m.
Additional Information

Christian Brothers Automotive (CBA) began in 1982 with the simple premise of providing precision auto repair with transparency, integrity, and a philosophy of people first. All 300+ CBA locations offer a modern facility equipped with manufacture-level diagnostic equipment and the latest factory scan tools. 

Thank you for viewing this opportunity! This job posting is for an opening at a Christian Brothers Automotive location that is independently owned and operated by a local licensed franchisee. Your application and any information included with it will be submitted to the franchisee for further handling. Christian Brothers Automotive Corporation ("CBAC") is a separate business entity. No CBAC employee will be involved in any decisions regarding your employment application. If you are hired for this position, you also understand and acknowledge that the local franchisee will be your employer and that CBAC will not be your employer. The local franchisee is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision.

All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive locations practice "At-will" employment practices.


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