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Entry Level Service Advisor Jobs in Kansas (NOW HIRING)

Baxter

General Application - Audi Shawnee Mission

Merriam, KS · On-site

$44.50 - $55.25/hr

... entry level up to general management), and an almost obsessive focus on the employee and guest ... Service - Lot Porter, Detail Technician, Lube Technician, Service Advisor, Service Technician ...

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Entry Level Service Advisor information

See Kansas salary details

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How much do entry level service advisor jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for entry level service advisor in Kansas is $23.13, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $26.59 per hour, depending on experience, location, and employer.

What is an entry level service advisor?

Entry level service advisors are professionals who assist customers at automotive service centers by acting as a liaison between the customer and the technicians. Their responsibilities include greeting customers, understanding their vehicle concerns, creating service orders, and explaining recommended maintenance or repairs. They also help ensure customer satisfaction by providing clear communication, updates, and answering questions about services and costs. This role is often the starting point for a career in automotive service management or related fields.

What do you need to become an entry level service advisor?

To become an entry level service advisor, candidates typically need a high school diploma or equivalent, strong communication and customer service skills, and basic knowledge of automotive systems or the industry. Prior experience in retail or customer service can be helpful, and some employers may provide on-the-job training. Certifications are not usually required but can enhance prospects.

What are the typical challenges faced by entry level service advisors, and how can they overcome them?

Entry level service advisors often encounter challenges such as managing multiple customer requests simultaneously, accurately communicating technical information between customers and technicians, and building trust with clients who may be unfamiliar with vehicle maintenance. To overcome these challenges, it's helpful to develop strong organizational skills, actively listen to customer concerns, and seek guidance from experienced team members. Regular training and a willingness to ask questions can also help new service advisors gain confidence and improve their ability to deliver excellent customer service.

What are the key skills and qualifications needed to thrive as an entry level service advisor, and why are they important?

To thrive as an Entry Level Service Advisor, you need a basic understanding of automotive services, strong organizational skills, and typically a high school diploma or equivalent. Familiarity with dealership management software, customer relationship management (CRM) systems, and point-of-sale tools is commonly required. Excellent communication, active listening, and problem-solving abilities help build trust with customers and support team collaboration. These skills are crucial for efficiently managing service appointments, ensuring customer satisfaction, and supporting the overall service department workflow.

How hard is it to become an entry level service advisor?

Becoming an entry level service advisor typically requires good communication skills, basic automotive knowledge, and a high school diploma or equivalent. On-the-job training is common, and some employers prefer candidates with customer service experience or familiarity with dealership management systems. Certification is not mandatory but can improve job prospects and advancement opportunities.

What is the difference between Entry Level Service Advisor vs Service Writer?

AspectEntry Level Service AdvisorService Writer
Required CredentialsHigh school diploma, basic automotive knowledgeHigh school diploma, customer service skills
Work EnvironmentAutomotive service department, customer interactionService department, customer communication
Employer & Industry UsageAuto dealerships, repair shopsAuto dealerships, repair shops
Common Search & ComparisonYesYes

The main difference between an Entry Level Service Advisor and a Service Writer is that the Entry Level Service Advisor is typically new to the role, focusing on learning customer service and basic automotive knowledge, while a Service Writer may have more experience and handle more complex customer interactions and documentation. Both roles are essential in automotive service departments and often overlap in duties, but the Entry Level Service Advisor is ideal for those starting their career in automotive customer service.

What are the most commonly searched types of Service Advisor jobs in Kansas? The most popular types of Service Advisor jobs in Kansas are:
What are popular job titles related to Entry Level Service Advisor jobs in Kansas? For Entry Level Service Advisor jobs in Kansas, the most frequently searched job titles are:
What job categories do people searching Entry Level Service Advisor jobs in Kansas look for? The top searched job categories for Entry Level Service Advisor jobs in Kansas are:
Entry Level Service Advisor jobs near you
Infographic showing various Entry Level Service Advisor job openings in Kansas as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $48,108 per year, or $23.1 per hour.

General Application - Audi Shawnee Mission

Baxter Auto Group

Mission, KS • On-site

$14 - $16.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 22 days ago

Baxter Auto Group rating

7.8

Company rating: 7.8 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

27th of 150 rated car dealerships

Job description

Description:

Do you want to help transform the auto industry? Come let Audi Shawnee Mission show you just how Remarkable you can be!

At Audi Shawnee Mission, our mission is to create a powerhouse of high-impact teams and leaders, deliver an exceptional and unforgettable experience for every guest every time, elevate and grow our manufacturer brands in our markets, and operate with discipline and focus to achieve operational and financial success. We are challenging the norm when it comes to both the car buying process and the employee experience, and as a Audi Shawnee Mission teammate, you will play a direct role in that mission. We value individuals who:

  • Stay curious by seeking different perspectives, learning constantly, and adapting quickly
  • Make it matter by maximizing impact and focusing on what matters most
  • Win together by operating with a team first perspective
  • Be caring by genuinely caring for and supporting others
  • Act with courage by choosing courage over comfort in their decisions and actions, even when it is hard to do.

At Audi Shawnee Mission we encourage and support career development, job opportunities across multiple professions, an inclusive culture where everyone is a leader (from entry level up to general management), and an almost obsessive focus on the employee and guest experience. Combine that with market-leading benefits and opportunities across multiple states, and we think you’ll agree that YOU BELONG AT AUDI SHAWNEE MISSION!


Possible Career Paths:

  • Sales – Retail Customer Experience Specialist, Love Encore Specialist, Sales Manager,, Sales Director
  • Service – Lot Porter, Detail Technician, Lube Technician, Service Advisor, Service Technician, Service Manager
  • Parts – Shipping and Receiving, Parts Clerk, Parts Counter Advisor, Parts Driver, Parts Manager
  • Dealership Support – Receptionist, BDC Representative, Scanner, Title Clerk, Accounting Clerk, Office Manager
  • Other positions as available!
Requirements:

Basic Qualifications:

  • Must be at least 16 years of age
  • Must be at least 18 years of age and have a valid driver’s license to operate a motor vehicle

Your Well-Being:

  • Competitive Pay
  • Flexible Work Schedule
  • Comprehensive Benefits Offering: Market-leading medical plans including PPO, HSA, and FSA options; Multiple Dental (includes orthodontics) and Vision plans; Varying Vacation and Sick Leave available Day 1; 4 Week-Paid Parental Leave available Day 1; 401(k) Match with 100% vesting after 1 year and immediate eligibility at age 18; Short- and Long-Term Disability options; Accident and Critical Illness Plans; Basic Life, Pet, Legal, & Identity Insurance
  • Training and Development Opportunities for All Employees
  • Extensive Employee Discounts: Vehicle purchases, parts, service, hotels, travel, and more
  • Educational Reimbursement: General and specialized technical automotive degrees
  • Employee Assistance Programs
  • Paid Holidays: New Year’s Day, Memorial Day, Juneteenth, 4th of July, Labor Day, Thanksgiving, Christmas Eve, & Christmas Day

Baxter Auto Group

Baxter Auto Group is one of the nation's leading automotive retail groups, serving the metro areas of Omaha, Lincoln, Kansas City, Colorado Springs, and Madison. The company operates 20 dealerships and represents eight of the nation's top automotive brands, including Ford, Lexus, Toyota, Audi, Volkswagen, Honda, Subaru, and Mercedes-Benz.

Baxter Auto believes its exceptional employees truly distinguish the company in the marketplace. It continually invests in maintaining a remarkable employee experience, including industry-leading benefits, a flexible work-life balance, and an experience centered around four key pillars: purpose, growth, well-being, and belonging.


Employment with Baxter is contingent upon applicants’ successful completion of the background check process and drug screening test. Baxter embraces diversity and equal employment opportunity. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. Baxter is an equal opportunity employer and does not discriminate on the basis of race, religion, national origin, sex, gender, gender identity, sexual orientation, marital status, protected veteran status, disability, age, or other legally protected status. In addition, Baxter will provide reasonable accommodation for qualified individuals with disabilities. If you are unable or limited in your ability to submit an application because of a disability, please contact us at (531) 365-3165, option #1 to request accommodation.

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