ZipRecruiter

Log In

2

Entry Level Service Advisor Jobs in Ohio (NOW HIRING)

Summit Toyota

EXPRESS MAINTENANCE ADVISOR

Akron, OH

Service Advisor We need an entry level Service Advisor who has a desire to grow in the automtive service industry. Must be able to greet guests, schedule appointments and act as a liaison between ...

Summit Toyota

EXPRESS MAINTENANCE ADVISOR

Akron, OH

Service Advisor We need an entry level Service Advisor who has a desire to grow in the automtive service industry. Must be able to greet guests, schedule appointments and act as a liaison between ...

Busam Ford

Service Advisor

Wilmington, OH · On-site

Experienced Automotive Service Advisor Ready for More Than Just Writing Repair Orders? Busam Ford ... This isn't an entry-level advisor position. We want someone who understands the business. Someone ...

Busam Ford

Service Advisor

Wilmington, OH · On-site

Experienced Automotive Service Advisor Ready for More Than Just Writing Repair Orders? Busam Ford ... This isn't an entry-level advisor position. We want someone who understands the business. Someone ...

Busam Ford

Service Advisor

Wilmington, OH · On-site

Experienced Automotive Service AdvisorReady for More Than Just Writing Repair Orders? Busam Ford in ... This isn't an entry-level advisor position. We want someone who understands the business. Someone ...

Busam Ford

Service Advisor

Wilmington, OH · On-site

Experienced Automotive Service AdvisorReady for More Than Just Writing Repair Orders? Busam Ford in ... This isn't an entry-level advisor position. We want someone who understands the business. Someone ...

Pinnacle Autohaus

Be Seen First

Auto Service Advisor

Powell, OH · On-site

$20 - $50/hr

... * Entry-level experience in automotive service advising * High school diploma or equivalent ... Strong customer service and sales skills * Effective time management and conflict resolution ...

Urgent

next page

Showing results 1-20

All JobsService Advisor JobsEntry Level Service Advisor JobsEntry Level Service Advisor Jobs in Ohio

Entry Level Service Advisor information

See Ohio salary details

$11

$24

$43

How much do entry level service advisor jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for entry level service advisor in Ohio is $24.65, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $28.32 per hour, depending on experience, location, and employer.

What is an entry level service advisor?

Entry level service advisors are professionals who assist customers at automotive service centers by acting as a liaison between the customer and the technicians. Their responsibilities include greeting customers, understanding their vehicle concerns, creating service orders, and explaining recommended maintenance or repairs. They also help ensure customer satisfaction by providing clear communication, updates, and answering questions about services and costs. This role is often the starting point for a career in automotive service management or related fields.

What are the key skills and qualifications needed to thrive as an entry level service advisor, and why are they important?

To thrive as an Entry Level Service Advisor, you need a basic understanding of automotive services, strong organizational skills, and typically a high school diploma or equivalent. Familiarity with dealership management software, customer relationship management (CRM) systems, and point-of-sale tools is commonly required. Excellent communication, active listening, and problem-solving abilities help build trust with customers and support team collaboration. These skills are crucial for efficiently managing service appointments, ensuring customer satisfaction, and supporting the overall service department workflow.

What are the typical challenges faced by entry level service advisors, and how can they overcome them?

Entry level service advisors often encounter challenges such as managing multiple customer requests simultaneously, accurately communicating technical information between customers and technicians, and building trust with clients who may be unfamiliar with vehicle maintenance. To overcome these challenges, it's helpful to develop strong organizational skills, actively listen to customer concerns, and seek guidance from experienced team members. Regular training and a willingness to ask questions can also help new service advisors gain confidence and improve their ability to deliver excellent customer service.

What is the difference between Entry Level Service Advisor vs Service Writer?

AspectEntry Level Service AdvisorService Writer
Required CredentialsHigh school diploma, basic automotive knowledgeHigh school diploma, customer service skills
Work EnvironmentAutomotive service department, customer interactionService department, customer communication
Employer & Industry UsageAuto dealerships, repair shopsAuto dealerships, repair shops
Common Search & ComparisonYesYes

The main difference between an Entry Level Service Advisor and a Service Writer is that the Entry Level Service Advisor is typically new to the role, focusing on learning customer service and basic automotive knowledge, while a Service Writer may have more experience and handle more complex customer interactions and documentation. Both roles are essential in automotive service departments and often overlap in duties, but the Entry Level Service Advisor is ideal for those starting their career in automotive customer service.

How hard is it to become an entry level service advisor?

Becoming an entry level service advisor typically requires good communication skills, basic automotive knowledge, and a high school diploma or equivalent. Many employers provide on-the-job training, and some may prefer candidates with customer service experience or relevant certifications. The role often involves learning dealership or repair shop procedures and tools, making it accessible for those starting in the industry.

What are the most commonly searched types of Service Advisor jobs in Ohio?

The most popular types of Service Advisor jobs in Ohio are:

What are popular job titles related to Entry Level Service Advisor jobs in Ohio?

For Entry Level Service Advisor jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Entry Level Service Advisor jobs in Ohio look for?

The top searched job categories for Entry Level Service Advisor jobs in Ohio are:

Entry Level Service Advisor jobs near you
Infographic showing various Entry Level Service Advisor job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $51,282 per year, or $24.7 per hour.

EXPRESS MAINTENANCE ADVISOR

Summit Toyota

Akron, OH

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 18 days ago

Job description

Service Advisor

We need an entry level Service Advisor who has a desire to grow in the automtive service industry. Must be able to greet guests, schedule appointments and act as a liaison between customers and service techs. If you can make customers feel welcome and confident that their needs are being met, then our dealership may be your next career home. Put your people skills to work for us and find out more now.

Job Responsibilities

  • Greet service department customers promptly and courteously-attitude is everything!
  • Listen to customers and clearly translate repair needs to techs
  • Upsell additional services using low pressure, high integrity methods
  • Provide accurate repair/maintenance estimates
  • Adhere to policies on vehicle care and operation
  • Follow up on each repair and keep customers informed of progress
  • Inspect repair quality and ensure all work is complete
  • Notify customers when vehicles are ready for pick up
  • Review and explain repairs and associated costs with customers
  • Handle minor customer concerns and complaints
  • Keep Service Manager informed of all problems and potential problems
  • Maintain Customer Satisfaction Index (CSI) scores in accordance with dealership standards

Compensation

Compensation is based on experience and commensurate with Fortune 500 companies.

Benefits

In addition to career-long personal development, our associates enjoy a number of benefits, including:

  • Health Insurance
  • Dental Insurance
  • Life Insurance
  • Paid Vacation 
  • Paid Holidays
  • 401K
  • Employee Vehicle Purchase Program

About Our Dealership   

At Summit Toyota we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Summit Toyota is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.

Apply