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Entry Level Service Advisor Jobs in Ohio (NOW HIRING)

Micro Center

SERVICE EXPERIENCE ADVISOR

Columbus, OH

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Service Experience Advisor is the customer's first point of contact for technical service at ... This is a great entry-level opportunity for individuals with experience in sales, hospitality, or ...

Micro Center

SERVICE EXPERIENCE ADVISOR

Mayfield, OH · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Service Experience Advisor is the customer's first point of contact for technical service at ... This is a great entry-level opportunity for individuals with experience in sales, hospitality, or ...

Micro Center

SERVICE EXPERIENCE ADVISOR

Columbus, OH · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Service Experience Advisor is the customer's first point of contact for technical service at ... This is a great entry-level opportunity for individuals with experience in sales, hospitality, or ...

Honda of Middleburg Heights

Service Porter

Middleburg Heights, OH · On-site

$14.50 - $17.50/hr

  • Retirement

  • PTO

Excellent entry-level opportunity with clear pathways to advance into Service Advising, Parts, or Technician roles. * Employee Perks: Discounts on Honda vehicles, parts, and service. We are an equal ...

Honda of Middleburg Heights

Service Porter

Middleburg Heights, OH · On-site

$14.50 - $17.50/hr

  • Retirement

  • PTO

Excellent entry-level opportunity with clear pathways to advance into Service Advising, Parts, or Technician roles. * Employee Perks: Discounts on Honda vehicles, parts, and service. We are an equal ...

Honda of Middleburg Heights

Service Porter

Middleburg Heights, OH · On-site

$14.50 - $17.50/hr

  • Retirement

  • PTO

Excellent entry-level opportunity with clear pathways to advance into Service Advising, Parts, or Technician roles. * Employee Perks: Discounts on Honda vehicles, parts, and service. We are an equal ...

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Showing results 21-40

All JobsService Advisor JobsEntry Level Service Advisor JobsEntry Level Service Advisor Jobs in Ohio

Entry Level Service Advisor information

See Ohio salary details

$11

$24

$43

How much do entry level service advisor jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for entry level service advisor in Ohio is $24.65, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $28.32 per hour, depending on experience, location, and employer.

What is an entry level service advisor?

Entry level service advisors are professionals who assist customers at automotive service centers by acting as a liaison between the customer and the technicians. Their responsibilities include greeting customers, understanding their vehicle concerns, creating service orders, and explaining recommended maintenance or repairs. They also help ensure customer satisfaction by providing clear communication, updates, and answering questions about services and costs. This role is often the starting point for a career in automotive service management or related fields.

What do you need to become an entry level service advisor?

To become an entry level service advisor, candidates typically need a high school diploma or equivalent, strong communication and customer service skills, and basic knowledge of automotive systems or the industry. Prior experience in retail or customer service can be helpful, and some employers may provide on-the-job training. Certifications are not usually required but can enhance prospects.

What are the typical challenges faced by entry level service advisors, and how can they overcome them?

Entry level service advisors often encounter challenges such as managing multiple customer requests simultaneously, accurately communicating technical information between customers and technicians, and building trust with clients who may be unfamiliar with vehicle maintenance. To overcome these challenges, it's helpful to develop strong organizational skills, actively listen to customer concerns, and seek guidance from experienced team members. Regular training and a willingness to ask questions can also help new service advisors gain confidence and improve their ability to deliver excellent customer service.

What are the key skills and qualifications needed to thrive as an entry level service advisor, and why are they important?

To thrive as an Entry Level Service Advisor, you need a basic understanding of automotive services, strong organizational skills, and typically a high school diploma or equivalent. Familiarity with dealership management software, customer relationship management (CRM) systems, and point-of-sale tools is commonly required. Excellent communication, active listening, and problem-solving abilities help build trust with customers and support team collaboration. These skills are crucial for efficiently managing service appointments, ensuring customer satisfaction, and supporting the overall service department workflow.

How hard is it to become an entry level service advisor?

Becoming an entry level service advisor typically requires good communication skills, basic automotive knowledge, and a high school diploma or equivalent. On-the-job training is common, and some employers prefer candidates with customer service experience or familiarity with dealership management systems. Certification is not mandatory but can improve job prospects and advancement opportunities.

What is the difference between Entry Level Service Advisor vs Service Writer?

AspectEntry Level Service AdvisorService Writer
Required CredentialsHigh school diploma, basic automotive knowledgeHigh school diploma, customer service skills
Work EnvironmentAutomotive service department, customer interactionService department, customer communication
Employer & Industry UsageAuto dealerships, repair shopsAuto dealerships, repair shops
Common Search & ComparisonYesYes

The main difference between an Entry Level Service Advisor and a Service Writer is that the Entry Level Service Advisor is typically new to the role, focusing on learning customer service and basic automotive knowledge, while a Service Writer may have more experience and handle more complex customer interactions and documentation. Both roles are essential in automotive service departments and often overlap in duties, but the Entry Level Service Advisor is ideal for those starting their career in automotive customer service.

What are the most commonly searched types of Service Advisor jobs in Ohio?

The most popular types of Service Advisor jobs in Ohio are:

What are popular job titles related to Entry Level Service Advisor jobs in Ohio?

For Entry Level Service Advisor jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Entry Level Service Advisor jobs in Ohio look for?

The top searched job categories for Entry Level Service Advisor jobs in Ohio are:

Entry Level Service Advisor jobs near you
Infographic showing various Entry Level Service Advisor job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 15% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $51,282 per year, or $24.7 per hour.

SERVICE EXPERIENCE ADVISOR

Micro Center

Columbus, OH

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 20 days ago

Micro Center rating

6.7

Company rating: 6.7 out of 10

Based on 55 frontline employees who took The Breakroom Quiz

15th of 30 rated technology retailers

Job description

We are currently seeking a self-motivated, results-oriented SERVICE EXPERIENCE ADVISOR. It is Micro Center’s core promise to take care of our associates and customers which has led to our success over the last 40+ years!

The Service Experience Advisor is the customer's first point of contact for technical service at Micro Center.  This front-line role blends basic technical understanding with strong interpersonal skills to guide customers through service intake, recommend actions for appropriate solutions, and ensuring confidence in the repair process.  Located at the Knowledge Bar, the Service Experience Advisor focuses on delivering a high-touch experience while helping customers understand the value of services like PriorityCare+, Data Backup, ESET, and other personalized solutions.

This is a great entry-level opportunity for individuals with experience in sales, hospitality, or customer service who are passionate about technology and customers and are eager to learn.  With performance-based pay and commission opportunities, this role offers substantial earning potential for those who consistently deliver great service.

MAJOR RESPONSIBILITIES:

  • Serve as the trusted point of contact for walk-in or scheduled customers at the Knowledge Bar
  • Listen actively to customer concerns and guide them through appropriate service solutions and offerings
  • Recommend value-added services such as PriorityCare+, Data Backup, ESET, and other products and services in a consultative and helpful manner
  • Clearly communicate estimated pricing, timelines, and expectations at time of check-in
  • Assist in basic troubleshooting and accurately route work orders to the appropriate service queues
  • Process service and point of sale transactions accurately and completely
  • Maintain minimum attachment rates and productivity standards
  • Stay informed of current promotions and attachment opportunities
  • Provide timely, professional updates to customers regarding service status
  • Obtain required certifications as directed by management
  • Keep a clean, organized, and customer-ready workspace

EDUCATION & EXPERIENCE:

  • High School diploma or equivalent
  • No prior technical experience required
  • Strong preference given to candidates with customer-facing commissioned sales, hospitality, and/or retail experience
  • Demonstrated ability to build rapport, earn trust, and explain services or solutions clearly and professionally

MICRO CENTER OFFERS EXCEPTIONAL BENEFITS:

  • Medical, Dental and Vision Benefits Coverage for Regular Full-Time Associates
  • Employee Discount that includes a Friends & Family Discount Program
  • Tuition Reimbursement & Education Discounts
  • Paid Time Off for Regular Associates
  • 401K Plan with Company Match
  • Esteemed Vendor & Company Job Training
  • Career Advancement Opportunities

OUR GROWTH OPPORTUNITIES:

At Micro Center, we empower our employees to set their sights high and blaze their own trails. This is a place where your future success and growth are truly a result of your own efforts and achievements. Our teams are made up of motivated individuals who work hard to advance their careers. Join our team and see how hard work, loyalty, competitive spirit and unwavering commitment to the customer can take you and your career to new places.

Micro Center is an Equal Opportunity Employer.

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