About Roush Honda
Sourced by ZipRecruiter
Industry
Motor vehicle manufacturing
Company size
201 - 500 Employees
Headquarters location
Westerville, OH, US
$14.50 - $16.75/hr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 12 days ago
Job description
The entry level Service Porter helps improve efficiency in the service drive and in the service shop by providing support to the advisors and the management team along with organizing and cleaning the dealership. The position involves warmly greeting customers upon arrival, valeting customer vehicles from the service drive to a designated parking area, completing minor mechanical repair diagnostics, and organizing our inventory of company - owned rental vehicles.Full Time Benefits:
Core Responsibilities
Automotive Service Porter Requirements:
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
- Closed on Sundays
- Great experience working for a HIGH PERFORMANCE, nationally - recognized Honda dealership
- Potential job transfer opportunities within the dealership
- Medical benefits including Health, Dental & Vision Insurance
- Company-paid Short-Term Disability
- Company-paid Life Insurance
- Long-Term Disability
- Voluntary Life Insurance
- Paid Time Off
- Employee Stock Ownership Plan
- 401k
- Employee Referral Program
Core Responsibilities
- Greeting customers with a "warm" greeting when they arrive in the service drive
- Providing each vehicle with protective floor and seat covering
- Communicating with Roush teammates and valeting the vehicle to a designated parking area
- Complete tire pressure checks, battery tests, check / fill fluids (when needed), replace windshield wiper inserts, and replace light bulbs
- Complete routine cleaning in the service drive and the service shop
- Complete car washes on customer and company - owned vehicles
- Complete Pick - up / drop - off customer vehicles, as needed
- Complete parts inventory purchases at local dealerships
- Transfer inventory
- Participate in deep clean projects with our maintenance team
Automotive Service Porter Requirements:
- Work Monday - Thursday 2p-10p and alternating Friday & Saturday 8a-6p.
- Excellent interpersonal and customer service skills
- Physically able to perform assigned tasks including driving, standing for extended periods, frequently walking, working in inclement weather conditions
- Must have a valid driver's license with less than 4 points and no history of reckless driving. (Preferably 18 years of age)
- Consent to a background check and drug screening
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
roushhonda.com
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Frequently asked questions
Q: What skills or qualities help someone succeed as a Automotive Service Porter?
A: To succeed as an Automotive Service Porter, key technical skills include knowledge of basic vehicle systems, such as brakes, suspension, and steering, as well as proficiency in using diagnostic equipment and tools. Soft skills like strong communication, attention to detail, and the ability to work effectively in a fast-paced team environment are also crucial, as they enable the Service Porter to accurately convey vehicle information to technicians and ensure seamless workflow. By combining these technical and soft skills, a Service Porter can efficiently support the repair process and contribute to a positive customer experience, ultimately supporting their career growth and effectiveness in the role.
Q: What is the career path for a Automotive Service Porter?
A: A typical career progression for an Automotive Service Porter involves starting as a Service Porter, where they assist technicians with vehicle preparation and maintenance, then advancing to roles such as Service Advisor or Parts Coordinator, where they develop skills in customer service and inventory management. As they gain experience, they may move into mid-level positions like Service Manager or Assistant Service Manager, overseeing daily operations and supervising staff. Ultimately, senior roles like Service Director or Operations Manager may be attainable, where they oversee entire service departments and drive business growth.
