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Entry Level Service Advisor Jobs in Phoenix, AZ (NOW HIRING)

Robert Crist and Company RV

Service Technician-RV

Mesa, AZ · On-site

$20 - $40/hr

One who can communicate technical information both written and verbal to the service advisor and ... We also have an entry level technician spot available if you are willing to start from the bottom ...

Robert Crist and Company RV

Service Technician-RV

Mesa, AZ · On-site

$16 - $18/hr

One who can communicate technical information both written and verbal to the service advisor and ... We also have an entry level technician spot available if you are willing to start from the bottom ...

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All JobsService Advisor JobsEntry Level Service Advisor JobsEntry Level Service Advisor Jobs in Phoenix, AZ

Entry Level Service Advisor information

See Phoenix, AZ salary details

$11

$25

$45

How much do entry level service advisor jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for entry level service advisor in Phoenix, AZ is $25.75, according to ZipRecruiter salary data. Most workers in this role earn between $18.37 and $29.62 per hour, depending on experience, location, and employer.

What is an entry level service advisor?

Entry level service advisors are professionals who assist customers at automotive service centers by acting as a liaison between the customer and the technicians. Their responsibilities include greeting customers, understanding their vehicle concerns, creating service orders, and explaining recommended maintenance or repairs. They also help ensure customer satisfaction by providing clear communication, updates, and answering questions about services and costs. This role is often the starting point for a career in automotive service management or related fields.

What do you need to become an entry level service advisor?

To become an entry level service advisor, candidates typically need a high school diploma or equivalent, strong communication and customer service skills, and basic knowledge of automotive systems or the industry. Prior experience in retail or customer service can be helpful, and some employers may provide on-the-job training. Certifications are not usually required but can enhance prospects.

What are the typical challenges faced by entry level service advisors, and how can they overcome them?

Entry level service advisors often encounter challenges such as managing multiple customer requests simultaneously, accurately communicating technical information between customers and technicians, and building trust with clients who may be unfamiliar with vehicle maintenance. To overcome these challenges, it's helpful to develop strong organizational skills, actively listen to customer concerns, and seek guidance from experienced team members. Regular training and a willingness to ask questions can also help new service advisors gain confidence and improve their ability to deliver excellent customer service.

What are the key skills and qualifications needed to thrive as an entry level service advisor, and why are they important?

To thrive as an Entry Level Service Advisor, you need a basic understanding of automotive services, strong organizational skills, and typically a high school diploma or equivalent. Familiarity with dealership management software, customer relationship management (CRM) systems, and point-of-sale tools is commonly required. Excellent communication, active listening, and problem-solving abilities help build trust with customers and support team collaboration. These skills are crucial for efficiently managing service appointments, ensuring customer satisfaction, and supporting the overall service department workflow.

How hard is it to become an entry level service advisor?

Becoming an entry level service advisor typically requires good communication skills, basic automotive knowledge, and a high school diploma or equivalent. On-the-job training is common, and some employers prefer candidates with customer service experience or familiarity with dealership management systems. Certification is not mandatory but can improve job prospects and advancement opportunities.

What is the difference between Entry Level Service Advisor vs Service Writer?

AspectEntry Level Service AdvisorService Writer
Required CredentialsHigh school diploma, basic automotive knowledgeHigh school diploma, customer service skills
Work EnvironmentAutomotive service department, customer interactionService department, customer communication
Employer & Industry UsageAuto dealerships, repair shopsAuto dealerships, repair shops
Common Search & ComparisonYesYes

The main difference between an Entry Level Service Advisor and a Service Writer is that the Entry Level Service Advisor is typically new to the role, focusing on learning customer service and basic automotive knowledge, while a Service Writer may have more experience and handle more complex customer interactions and documentation. Both roles are essential in automotive service departments and often overlap in duties, but the Entry Level Service Advisor is ideal for those starting their career in automotive customer service.

What are popular job titles related to Entry Level Service Advisor jobs in Phoenix, AZ? For Entry Level Service Advisor jobs in Phoenix, AZ, the most frequently searched job titles are:
What job categories do people searching Entry Level Service Advisor jobs in Phoenix, AZ look for? The top searched job categories for Entry Level Service Advisor jobs in Phoenix, AZ are:
What cities near Phoenix, AZ are hiring for Entry Level Service Advisor jobs? Cities near Phoenix, AZ with the most Entry Level Service Advisor job openings:
Entry Level Service Advisor jobs near you
Infographic showing various Entry Level Service Advisor job openings in Phoenix, AZ as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 15% Part Time, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $53,559 per year, or $25.7 per hour.

Automotive Service Technician - Incentive To Start

Garrett Motors

Coolidge, AZ • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 14 days ago

Job description

At Garrett Motors we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Garrett Motors is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from us through the years.
 
Benefits
  • Medical
  • Dental
  • Vision
  • 401K 
  • Paid Vacation
  • Discounts on Products and Services
  • Great Work Schedule

Are you looking for a new opportunity and chance to grow your career? We provide a great learning environment for Technicians with continuing education and hands-on training.

Available Positions:

Entry-Level Service Technician
Experienced Service Technician
Master Service Technician

Technician Specific Benefits

  • Shop equipped with the newest technology
  • Uniforms provided
  • Discounts on products and services
  • Highly productive shop
  • Career advancement opportunities, promote from within
  • ASE and state inspection certification reimbursement and all training expenses paid to further your career
  • Continued education, manufacturer hands on and web-based training
  • Clean and professional work environment
  • Competitive wages

Quick Lube Technician Responsibilities

  • Check and communicate oil level to teammates
  • Ensure tire pressure for proper inflation
  • Inspect and refill fluid levels as necessary
  • Complete vehicle inspection
  • Install a new oil drain plug and a new oil filter
  • Clean and lubricate fittings as needed
  • Providing excellent customer service keeping in mind that our customer’s perspective comes first.

Service Technician Responsibilities

  • Perform work specified on the repair order with efficiency and in accordance with dealership.
  • Test-drive vehicles, and test components and systems, using diagnostic tools and special service equipment.
  • Diagnose, maintain, and repair vehicle automotive systems including engine, transmission, electrical steering, suspension, brakes, air conditioning, etc.
  • Communicate directly with the Service Advisor so that customers are informed if any additional service is needed. Provide an estimate of time needed for additional repairs.
  • Execute repairs under warranty to manufacturer specifications.

Qualifications

  • Previous experience at an automotive dealership
  • Strong understanding of the service drive
  • Years of experience vary per position
  • High school diploma or equivalent
  • Dexterity, requiring a steady hand, excellent hand-eye coordination
  • Mechanical and troubleshooting skills
  • Excellent customer service skills
  • Basic computer competencies
  • Positive, friendly attitude, along with a customer service mentality
  • Enjoy working in a fast-paced environment
  • Team player with ability to collaborate with others effectively
  • Ability to learn new technology, repair and service procedures and specifications
  • Able to operate electronic diagnostic equipment
  • Valid driver's license and clean driving record
  • Willing to submit to pre-employment drug screen and background check

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to providing a safe, drug-free work environment. Applicants must be willing to submit to a pre-employment background check and drug test. Interested candidates must possess a valid driver's license and have a satisfactory driving record.

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