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Entry Level Service Advisor Jobs in Illinois (NOW HIRING)

Gerald Auto Group

Service Advisor

Matteson, IL · On-site

$19 - $21.50/day

Entry Level Service Advisor - Gerald Kia of Matteson Are You Sick of? * Upper management / business owners who don't care about you? * Working for a company that's not focused on taking care of the ...

Gerald Auto Group

Service Advisor

Matteson, IL · On-site

$21.50/hr

Entry Level Service Advisor - Gerald Kia of Matteson Are You Sick of? * Upper management / business owners who don't care about you? * Working for a company that's not focused on taking care of the ...

Gerald Kia of Matteson

Service Advisor

Matteson, IL

$19 - $21.50/day

Entry Level Service Advisor - Gerald Kia of Matteson Are You Sick of? * Upper management / business owners who don't care about you? * Working for a company that's not focused on taking care of the ...

Posted today

Sutton Ford

Mobile Service Advisor

Matteson, IL · On-site

This entry-level position is ideal for someone looking to start a long-term career in the automotive dealership industry. The Mobile Service Advisor helps coordinate mobile vehicle maintenance and ...

Sutton Ford

Mobile Service Advisor

Matteson, IL · On-site

This entry-level position is ideal for someone looking to start a long-term career in the automotive dealership industry. The Mobile Service Advisor helps coordinate mobile vehicle maintenance and ...

Sutton Ford

Mobile Service Advisor

Matteson, IL

This entry-level position is ideal for someone looking to start a long-term career in the automotive dealership industry. The Mobile Service Advisor helps coordinate mobile vehicle maintenance and ...

Sutton Ford

Mobile Service Advisor

Matteson, IL · On-site

This entry-level position is ideal for someone looking to start a long-term career in the automotive dealership industry. The Mobile Service Advisor helps coordinate mobile vehicle maintenance and ...

Currie Motors Ford

Service Advisor

Frankfort, IL · On-site

We are looking for a Service Advisor at our Frankfort, IL location. This is a full-time position ... The great majority of our Managers, across all departments, started off in entry level positions ...

Sutton Ford

Quick Lane Service Advisor

Matteson, IL · On-site

Quick Lane Service Advisor at Sutton Ford Position Summary Sutton Ford is seeking a motivated and ... Valid driver's license required What We Offer * Entry-level opportunity with career growth ...

Sutton Ford

Quick Lane Service Advisor

Matteson, IL

Quick Lane Service Advisor at Sutton Ford Position Summary Sutton Ford is seeking a motivated and ... Valid driver's license required What We Offer * Entry-level opportunity with career growth ...

Sutton Ford

Quick Lane Service Advisor

Matteson, IL

Quick Lane Service Advisor at Sutton Ford Position Summary Sutton Ford is seeking a motivated and ... Valid driver's license required What We Offer * Entry-level opportunity with career growth ...

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All JobsService Advisor JobsEntry Level Service Advisor JobsEntry Level Service Advisor Jobs in Illinois

Entry Level Service Advisor information

See Illinois salary details

$11

$25

$44

How much do entry level service advisor jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for entry level service advisor in Illinois is $25.13, according to ZipRecruiter salary data. Most workers in this role earn between $17.93 and $28.89 per hour, depending on experience, location, and employer.

What is an entry level service advisor?

Entry level service advisors are professionals who assist customers at automotive service centers by acting as a liaison between the customer and the technicians. Their responsibilities include greeting customers, understanding their vehicle concerns, creating service orders, and explaining recommended maintenance or repairs. They also help ensure customer satisfaction by providing clear communication, updates, and answering questions about services and costs. This role is often the starting point for a career in automotive service management or related fields.

What are the key skills and qualifications needed to thrive as an entry level service advisor, and why are they important?

To thrive as an Entry Level Service Advisor, you need a basic understanding of automotive services, strong organizational skills, and typically a high school diploma or equivalent. Familiarity with dealership management software, customer relationship management (CRM) systems, and point-of-sale tools is commonly required. Excellent communication, active listening, and problem-solving abilities help build trust with customers and support team collaboration. These skills are crucial for efficiently managing service appointments, ensuring customer satisfaction, and supporting the overall service department workflow.

What are the typical challenges faced by entry level service advisors, and how can they overcome them?

Entry level service advisors often encounter challenges such as managing multiple customer requests simultaneously, accurately communicating technical information between customers and technicians, and building trust with clients who may be unfamiliar with vehicle maintenance. To overcome these challenges, it's helpful to develop strong organizational skills, actively listen to customer concerns, and seek guidance from experienced team members. Regular training and a willingness to ask questions can also help new service advisors gain confidence and improve their ability to deliver excellent customer service.

What is the difference between Entry Level Service Advisor vs Service Writer?

AspectEntry Level Service AdvisorService Writer
Required CredentialsHigh school diploma, basic automotive knowledgeHigh school diploma, customer service skills
Work EnvironmentAutomotive service department, customer interactionService department, customer communication
Employer & Industry UsageAuto dealerships, repair shopsAuto dealerships, repair shops
Common Search & ComparisonYesYes

The main difference between an Entry Level Service Advisor and a Service Writer is that the Entry Level Service Advisor is typically new to the role, focusing on learning customer service and basic automotive knowledge, while a Service Writer may have more experience and handle more complex customer interactions and documentation. Both roles are essential in automotive service departments and often overlap in duties, but the Entry Level Service Advisor is ideal for those starting their career in automotive customer service.

How hard is it to become an entry level service advisor?

Becoming an entry level service advisor typically requires good communication skills, basic automotive knowledge, and a high school diploma or equivalent. Many employers provide on-the-job training, and some may prefer candidates with customer service experience or relevant certifications. The role often involves learning dealership or repair shop procedures and tools, making it accessible for those starting in the industry.

What are the most commonly searched types of Service Advisor jobs in Illinois?

The most popular types of Service Advisor jobs in Illinois are:

What are popular job titles related to Entry Level Service Advisor jobs in Illinois?

For Entry Level Service Advisor jobs in Illinois, the most frequently searched job titles are:

What job categories do people searching Entry Level Service Advisor jobs in Illinois look for?

The top searched job categories for Entry Level Service Advisor jobs in Illinois are:

What cities in Illinois are hiring for Entry Level Service Advisor jobs?

Cities in Illinois with the most Entry Level Service Advisor job openings:

Entry Level Service Advisor jobs near you
Infographic showing various Entry Level Service Advisor job openings in Illinois as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $52,271 per year, or $25.1 per hour.

Service Advisor

Gerald Auto Group

Matteson, IL • On-site

$19 - $21.50/day

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 19 hours ago

Job description

Entry Level Service Advisor - Gerald Kia of Matteson

Are You Sick of?

  • Upper management / business owners who don't care about you?
  • Working for a company that's not focused on taking care of the customer?
  • Poor working conditions?
  • Disorganization?

No previous automotive experience necessary.  Experience working in a customer retail environment is helpful - restaurant, hotel, electronics sales etc.  If you understand and respect the importance of customer satisfaction and retention, then this entry level position is for you

This opening prepares the candidate to become a highly capable service advisor allowing for advancement opportunities in any of our dealerships.

Gerald is a growing family owned group of dealerships in North Aurora, Naperville, Matteson & Countryside, IL.  The Gerald family has been selling automobiles in the Chicago area since the mid-1930's and has been proud to be a part of the communities they serve for decades!

The Gerald management team and employees are some of the most outstanding in the business. As our auto group continues to grow, it will be the result of all of our combined efforts, and our dedication and loyalty to the thousands of customers who favor us with their trust and patronage. Over many years, Gerald has meant Service. 

REQUIREMENTS 

  • Excellent oral and written communication skills
  • General knowledge of vehicle mechanical operations
  • Excellent customer service skills
  • Basic computer skills

BENEFITS

  • Starting pay range $ 19.00 - $21.50 per hour (Exact compensation may vary based on several factors including, but not limited to, skills, experience, and education)
  • Available Benefits include medical insurance with HSA options that include employer contribution to your HSA. 
  • Dental Insurance, Vision Insurance, Life Insurance.
  • Paid Maternity Leave
  • PTO after 90 days of employment
  • Vacation up to three weeks depending upon years of service
  • 401k retirement account with annual lucrative employer match 
  • Ancillary supplemental products available.

We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.

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