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Entry Level Service Advisor Jobs in Naperville, IL

Hawk Ford of St Charles

Service Advisor

Saint Charles, IL · On-site

$110/hr

Performance driven salary with earning potential of $110, 000 Experienced Ford Service Advisor $65,000-$75,000 for Entry Level. Hawk Ford of Saint Charles has a unique opportunity available to join ...

Hawk Ford of St Charles

Service Advisor

Saint Charles, IL · On-site

$110/hr

Performance driven salary with earning potential of $110, 000 Experienced Ford Service Advisor $65,000-$75,000 for Entry Level. Hawk Ford of Saint Charles has a unique opportunity available to join ...

Currie Motors Ford

Service Advisor

Frankfort, IL · On-site

We are looking for a Service Advisor at our Frankfort, IL location. This is a full-time position ... The great majority of our Managers, across all departments, started off in entry level positions ...

Delta Sonic

Oil Change Service Advisor

Oswego, IL · On-site

$19.50/hr

Oil Change Service Advisors will be hired into the entry-level position of Oil Change Technician. The pay rate while working in the Oil Change Technician position is $19.25 per hour, plus eligible ...

Delta Sonic

Oil Change Service Advisor

Oswego, IL · On-site

$19.50/hr

Oil Change Service Advisors will be hired into the entry-level position of Oil Change Technician. The pay rate while working in the Oil Change Technician position is $19.25 per hour, plus eligible ...

JX Enterprises, Inc

Service Advisor

Hickory Hills, IL · On-site

$59K - $75K/yr

From entry-level opportunities to experienced roles, this position is tailored for motivated and ... Job Purpose: The Service Advisor liaises between customers and technicians, ensuring superior ...

JX Enterprises, Inc.

Service Advisor

Hickory Hills, IL · On-site

$59K - $75K/yr

From entry-level opportunities to experienced roles, this position is tailored for motivated and ... Job Purpose: The Service Advisor liaises between customers and technicians, ensuring superior ...

JX Truck Center

Service Advisor

Hickory Hills, IL

$59K - $75K/yr

From entry-level opportunities to experienced roles, this position is tailored for motivated and ... Job Purpose: The Service Advisor liaises between customers and technicians, ensuring superior ...

Micro Center

SERVICE EXPERIENCE ADVISOR

Westmont, IL · On-site

The Service Experience Advisor is the customer's first point of contact for technical service at ... This is a great entry-level opportunity for individuals with experience in sales, hospitality, or ...

Micro Center

SERVICE EXPERIENCE ADVISOR

Westmont, IL

The Service Experience Advisor is the customer's first point of contact for technical service at ... This is a great entry-level opportunity for individuals with experience in sales, hospitality, or ...

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All JobsService Advisor JobsEntry Level Service Advisor JobsEntry Level Service Advisor Jobs in Naperville, IL

Entry Level Service Advisor information

See Naperville, IL salary details

$11

$25

$45

How much do entry level service advisor jobs pay per hour?

As of Aug 3, 2026, the average hourly pay for entry level service advisor in Naperville, IL is $25.71, according to ZipRecruiter salary data. Most workers in this role earn between $18.37 and $29.57 per hour, depending on experience, location, and employer.

What is an entry level service advisor?

Entry level service advisors are professionals who assist customers at automotive service centers by acting as a liaison between the customer and the technicians. Their responsibilities include greeting customers, understanding their vehicle concerns, creating service orders, and explaining recommended maintenance or repairs. They also help ensure customer satisfaction by providing clear communication, updates, and answering questions about services and costs. This role is often the starting point for a career in automotive service management or related fields.

What do you need to become an entry level service advisor?

To become an entry level service advisor, candidates typically need a high school diploma or equivalent, strong communication and customer service skills, and basic knowledge of automotive systems or the industry. Prior experience in retail or customer service can be helpful, and some employers may provide on-the-job training. Certifications are not usually required but can enhance prospects.

What are the typical challenges faced by entry level service advisors, and how can they overcome them?

Entry level service advisors often encounter challenges such as managing multiple customer requests simultaneously, accurately communicating technical information between customers and technicians, and building trust with clients who may be unfamiliar with vehicle maintenance. To overcome these challenges, it's helpful to develop strong organizational skills, actively listen to customer concerns, and seek guidance from experienced team members. Regular training and a willingness to ask questions can also help new service advisors gain confidence and improve their ability to deliver excellent customer service.

What are the key skills and qualifications needed to thrive as an entry level service advisor, and why are they important?

To thrive as an Entry Level Service Advisor, you need a basic understanding of automotive services, strong organizational skills, and typically a high school diploma or equivalent. Familiarity with dealership management software, customer relationship management (CRM) systems, and point-of-sale tools is commonly required. Excellent communication, active listening, and problem-solving abilities help build trust with customers and support team collaboration. These skills are crucial for efficiently managing service appointments, ensuring customer satisfaction, and supporting the overall service department workflow.

How hard is it to become an entry level service advisor?

Becoming an entry level service advisor typically requires good communication skills, basic automotive knowledge, and a high school diploma or equivalent. On-the-job training is common, and some employers prefer candidates with customer service experience or familiarity with dealership management systems. Certification is not mandatory but can improve job prospects and advancement opportunities.

What is the difference between Entry Level Service Advisor vs Service Writer?

AspectEntry Level Service AdvisorService Writer
Required CredentialsHigh school diploma, basic automotive knowledgeHigh school diploma, customer service skills
Work EnvironmentAutomotive service department, customer interactionService department, customer communication
Employer & Industry UsageAuto dealerships, repair shopsAuto dealerships, repair shops
Common Search & ComparisonYesYes

The main difference between an Entry Level Service Advisor and a Service Writer is that the Entry Level Service Advisor is typically new to the role, focusing on learning customer service and basic automotive knowledge, while a Service Writer may have more experience and handle more complex customer interactions and documentation. Both roles are essential in automotive service departments and often overlap in duties, but the Entry Level Service Advisor is ideal for those starting their career in automotive customer service.

What are popular job titles related to Entry Level Service Advisor jobs in Naperville, IL? For Entry Level Service Advisor jobs in Naperville, IL, the most frequently searched job titles are:
What job categories do people searching Entry Level Service Advisor jobs in Naperville, IL look for? The top searched job categories for Entry Level Service Advisor jobs in Naperville, IL are:
What cities near Naperville, IL are hiring for Entry Level Service Advisor jobs? Cities near Naperville, IL with the most Entry Level Service Advisor job openings:
Entry Level Service Advisor jobs near you
Infographic showing various Entry Level Service Advisor job openings in Naperville, IL as of July 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 100% In-person job distribution, with an average salary of $53,478 per year, or $25.7 per hour.

Service Advisor

Hawk Ford of St Charles

Saint Charles, IL

$110/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 days ago

Job description

Hawk Ford of Saint Charles is a dynamic and rapidly growing automotive group with multiple dealership locations across Illinois. As a trusted name in the industry, we are committed to excellence in every aspect of our operations, from sales and service to customer satisfaction and community engagement. We are looking to hiring a Service Advisor at our Dealership!

Performance driven salary with earning potential of $110, 000 Experienced Ford Service Advisor $65,000-$75,000 for Entry Level.

Hawk Ford of Saint Charles has a unique opportunity available to join our high-performance team in our different locations. As a Service Advisor, you will recommend proper vehicle care to our valued customers and explain the value of maintaining their vehicles for optimal performance. Successful Service Advisors are ambitious problem solvers that thrive in a very fast-paced environment.

Job Responsibilities:

  • Consult and interpret customer needs for the technicians
  • Utilize exemplary customer service and sales skills to drive sales
  • Serve as the primary point of contact for all automotive service and repair matter
  • Understand customers’ problems and arrange for appropriate service
  • Prioritize required services, and offer options
  • Set and manage the expectations of the service delivery for both the customers and technicians
  • Continuously keep the customer updated on repair needs and completion times

Job Requirements:

  • 2+ years of dealership Service Advisor experience is preferred.
  • CDK proficiency preferred
  • Exemplary customer service skills and sales skills are a must
  • Phenomenal follow-up skills
  • Able to work in a high volume environment and multi-task
  • High energy and positive attitude
  • Professional personal appearance
  • Time management skills needed
  • Must be organized

Benefits:

  • 401(k) Employer match
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Health savings account
  • Life insurance (paid by employer)
  • Paid Vacation
  • Paid Personal Days 
  • Paid Holidays
  • Referral program
  • Vision insurance

Schedule:

  • Monday to Friday 7:00am-5:00pm

Employment offers are conditional until successful completion of pre-employment screenings, including background check, drug screening and MVR check. We are an equal opportunity employer.