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Service Advisor Manager Jobs in Iowa (NOW HIRING)

Richardson Motors

Service Advisor

Dubuque, IA · On-site

Managing and overseeing the dealership's workflow and schedule. * Calling customers to advise them about service changes or vehicle pick-up times. * Maintaining positive customer relationships to ...

Richardson Motors

Service Advisor

Dubuque, IA · On-site

Managing and overseeing the dealership's workflow and schedule. * Calling customers to advise them about service changes or vehicle pick-up times. * Maintaining positive customer relationships to ...

Richardson Motors

Service Advisor

Dubuque, IA

Managing and overseeing the dealership's workflow and schedule. * Calling customers to advise them about service changes or vehicle pick-up times. * Maintaining positive customer relationships to ...

DeYarman Ford Indianola

Service Advisor

Indianola, IA · On-site

Past experience as a service advisor or service lane manager helpful but not required * Very energetic personality * A desire for a long-term career with a growing organization * Personal and ...

DeYarman Ford Indianola

Service Advisor

Indianola, IA · On-site

Past experience as a service advisor or service lane manager helpful but not required * Very energetic personality * A desire for a long-term career with a growing organization * Personal and ...

DeYarman Ford Indianola

Service Advisor

Indianola, IA · On-site

Past experience as a service advisor or service lane manager helpful but not required * Very energetic personality * A desire for a long-term career with a growing organization * Personal and ...

DeYarman Ford Indianola

Service Advisor

Indianola, IA · On-site

Past experience as a service advisor or service lane manager helpful but not required * Very energetic personality * A desire for a long-term career with a growing organization * Personal and ...

Interstate Companies Inc

Service Advisor

Altoona, IA · On-site

$28 - $39/hr

Job Title: Service Advisor Location: Altoona, Iowa Company: Interstate Power Systems We are ... Organized and able to manage time wisely * The desire to succeed in a day-to-day challenging ...

Toyota of Des Moines

Service Advisor

Grimes, IA · On-site

$35K - $50K/yr

... their time management/efficiency, parts ordering, and job completion times * Oversee and ... Accredited training in service advisor skills, customer satisfaction, and quality control * CDK ...

Blue Compass RV

Service Advisor

Altoona, IA · On-site

THE ROLE The Service Advisor plays a critical role in delivering exceptional customer experience ... Manage multiple tasks in a fast‑paced service environment QUALIFICATIONS * Strong sales mentality ...

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All JobsService Advisor JobsService Advisor Manager JobsService Advisor Manager Jobs in Iowa

Service Advisor Manager information

See Iowa salary details

$11

$24

$42

How much do service advisor manager jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for service advisor manager in Iowa is $24.36, according to ZipRecruiter salary data. Most workers in this role earn between $17.40 and $27.98 per hour, depending on experience, location, and employer.

What is a service advisor manager?

A Service Advisor Manager is a professional in the automotive industry responsible for overseeing service advisors and ensuring excellent customer service in a repair or dealership service department. They manage daily operations, supervise staff, handle customer complaints, and coordinate between technicians and customers to ensure repairs are completed efficiently. Their role also involves training team members, tracking service metrics, and ensuring all work complies with company policies and industry standards. Strong communication, leadership, and organizational skills are essential for this position.

How does a service advisor manager support and develop their team to enhance customer satisfaction?

A Service Advisor Manager is responsible for mentoring and overseeing a team of service advisors, ensuring they deliver consistent, high-quality customer service. This often involves providing regular feedback, conducting training sessions on both technical and interpersonal skills, and monitoring performance metrics to identify areas for improvement. By fostering a collaborative environment and encouraging open communication, the manager helps the team address customer concerns efficiently and promotes a positive service experience. Additionally, the manager may implement new processes or tools to streamline workflow and boost team effectiveness, directly impacting customer satisfaction and retention.

What are the key skills and qualifications needed to thrive as a service advisor manager, and why are they important?

To thrive as a Service Advisor Manager, you need strong automotive service knowledge, leadership abilities, and experience in customer service, often supported by a background in automotive technology or business management. Familiarity with dealership management systems (DMS), scheduling software, and relevant certifications such as ASE are typically important. Exceptional communication, problem-solving, and team management skills help build trust with customers and motivate staff. These skills ensure efficient operations, high customer satisfaction, and effective team performance in a fast-paced service environment.

What is the difference between Service Advisor Manager vs Service Advisor?

AspectService Advisor ManagerService Advisor
ResponsibilitiesOversees service advisors, manages customer relations, and ensures service department efficiencyInteracts directly with customers, recommends services, and writes repair orders
CredentialsTypically requires experience as a Service Advisor, with leadership skills; certifications like ASE may be preferredHigh school diploma or equivalent; ASE certification beneficial but not mandatory
Work EnvironmentOffice-based with supervision of service team; dealership or auto repair shopCustomer-facing role within service department of dealership or repair shop

The Service Advisor Manager oversees the service department's operations and team, while the Service Advisor interacts directly with customers to recommend repairs. The manager focuses on leadership and efficiency, whereas the advisor handles customer service and sales.

Can you make a lot of money as a service advisor manager?

Service Advisor Managers typically earn a competitive salary that includes a base pay plus commissions or bonuses based on performance. Earnings can vary depending on the dealership, location, experience, and sales volume, with many earning above average wages in the automotive service industry.
Service Advisor Manager jobs near you
Infographic showing various Service Advisor Manager job openings in Iowa as of September 2026, with employment types broken down into 94% Full Time, and 6% Part Time. Highlights an 90% In-person, 4% Hybrid, and 6% Remote job distribution, with an average salary of $50,665 per year, or $24.4 per hour.

Service Advisor

Dubuque, IA • On-site

Richardson Motors
51 - 200 employees
Learn more about Richardson Motorsexternal

Full-time

Medical, Life, Retirement, PTO

Re-posted 12 days ago

Job description

With a family-centered environment, decades of customer loyalty, a top-performing service department, and a dedicated, growth-oriented culture, Richardson Motors is excited to add customer-focused and motivated Service Advisors to our already outstanding and successful team.
Compensation and Benefits:
  • Base salary plus commission
  • 401K retirement plan with generous company match
  • Company-sponsored health care
  • Paid vacation and holidays
  • Life and Disability insurance
  • Employee discount on vehicle service and purchases
  • Opportunities for Advancement

Service Advisor Responsibilities:
  • Greeting customers, prepare/process paperwork to take care of and document vehicle concerns.
  • Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs.
  • Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers.
  • Answering questions about service outcomes and scheduling and booking appointments, vehicle drop-off, and vehicle pick-up.
  • Managing and overseeing the dealership's workflow and schedule.
  • Calling customers to advise them about service changes or vehicle pick-up times.
  • Maintaining positive customer relationships to ensure repeat business.
  • Ensuring all details on services rendered and costs are related to customers and processing their payments.
  • Liaising with service technicians about parts ordering and ensuring parts are available when needed.

Service Advisor Requirements:
  • Customer Service, Retail, Restaurant and Hospitality experience a plus!

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