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Service Advisor Manager Jobs in Iowa (NOW HIRING)

Managing and overseeing the dealership's workflow and schedule. * Calling customers to advise them about service changes or vehicle pick-up times. * Maintaining positive customer relationships to ...

Past experience as a service advisor or service lane manager helpful but not required * Very energetic personality * A desire for a long-term career with a growing organization * Personal and ...

Managing and overseeing the dealership's workflow and schedule. * Calling customers to advise them about service changes or vehicle pick-up times. * Maintaining positive customer relationships to ...

Managing and overseeing the dealership's workflow and schedule. * Calling customers to advise them about service changes or vehicle pick-up times. * Maintaining positive customer relationships to ...

Service Advisor

Waukee, IA ยท On-site

$50K - $65K/yr

This role involves setting and managing customer expectations, scheduling services, and ensuring maximum efficiency, productivity, and revenue. Service Advisors are key to customer satisfaction ...

Past experience as a service advisor or service lane manager helpful but not required * Very energetic personality * A desire for a long-term career with a growing organization * Personal and ...

Service Advisor

Sioux City, IA ยท On-site

$50K - $100K/yr

You will communicate with customers to understand their needs, manage repair and service requests ... Service advisors usually make between $50,000 and $100,000 annually. Why Join Vern Eide- Benefits:

Service Advisor

Grimes, IA ยท On-site

$35K - $50K/yr

... their time management/efficiency, parts ordering, and job completion times * Oversee and ... Accredited training in service advisor skills, customer satisfaction, and quality control * CDK ...

Service Advisor

Forest City, IA ยท On-site

$35K - $50K/yr

Service Advisor The Service Advisor you are the liaison between our customers and our skilled ... Service Manager Ideal Skills & Experience * Strong organizational and sales skills with a ...

The Service Advisor plays a critical role in delivering exceptional customer experience while ... Manage multiple tasks in a fast-paced service environment WHAT WE ARE LOOKING FOR * Strong sales ...

The Service Advisor will primarily manage ongoing client relationships while supporting more complex client needs alongside senior advisors. Responsibilities include but are not limited to: * Manage ...

The Service Advisor will primarily manage ongoing client relationships while supporting more complex client needs alongside senior advisors. Responsibilities include but are not limited to: * Manage ...

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Service Advisor Manager information

See Iowa salary details

$11

$24

$42

How much do service advisor manager jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for service advisor manager in Iowa is $24.36, according to ZipRecruiter salary data. Most workers in this role earn between $17.40 and $27.98 per hour, depending on experience, location, and employer.

What is a service advisor manager?

A Service Advisor Manager is a professional in the automotive industry responsible for overseeing service advisors and ensuring excellent customer service in a repair or dealership service department. They manage daily operations, supervise staff, handle customer complaints, and coordinate between technicians and customers to ensure repairs are completed efficiently. Their role also involves training team members, tracking service metrics, and ensuring all work complies with company policies and industry standards. Strong communication, leadership, and organizational skills are essential for this position.

What is the difference between Service Advisor Manager vs Service Advisor?

AspectService Advisor ManagerService Advisor
ResponsibilitiesOversees service advisors, manages customer relations, and ensures service department efficiencyInteracts directly with customers, recommends services, and writes repair orders
CredentialsTypically requires experience as a Service Advisor, with leadership skills; certifications like ASE may be preferredHigh school diploma or equivalent; ASE certification beneficial but not mandatory
Work EnvironmentOffice-based with supervision of service team; dealership or auto repair shopCustomer-facing role within service department of dealership or repair shop

The Service Advisor Manager oversees the service department's operations and team, while the Service Advisor interacts directly with customers to recommend repairs. The manager focuses on leadership and efficiency, whereas the advisor handles customer service and sales.

What are the key skills and qualifications needed to thrive as a service advisor manager, and why are they important?

To thrive as a Service Advisor Manager, you need strong automotive service knowledge, leadership abilities, and experience in customer service, often supported by a background in automotive technology or business management. Familiarity with dealership management systems (DMS), scheduling software, and relevant certifications such as ASE are typically important. Exceptional communication, problem-solving, and team management skills help build trust with customers and motivate staff. These skills ensure efficient operations, high customer satisfaction, and effective team performance in a fast-paced service environment.

How does a service advisor manager support and develop their team to enhance customer satisfaction?

A Service Advisor Manager is responsible for mentoring and overseeing a team of service advisors, ensuring they deliver consistent, high-quality customer service. This often involves providing regular feedback, conducting training sessions on both technical and interpersonal skills, and monitoring performance metrics to identify areas for improvement. By fostering a collaborative environment and encouraging open communication, the manager helps the team address customer concerns efficiently and promotes a positive service experience. Additionally, the manager may implement new processes or tools to streamline workflow and boost team effectiveness, directly impacting customer satisfaction and retention.
What cities in Iowa are hiring for Service Advisor Manager jobs? Cities in Iowa with the most Service Advisor Manager job openings:
Infographic showing various Service Advisor Manager job openings in Iowa as of July 2026, with employment types broken down into 94% Full Time, and 6% Part Time. Highlights an 90% In-person, 4% Hybrid, and 6% Remote job distribution, with an average salary of $50,665 per year, or $24.4 per hour.

Service Advisor

Richardson Motors

Dubuque, IA โ€ข On-site

Full-time

Medical, Life, Retirement, PTO

Re-posted 22 hours ago


Job description

With a family-centered environment, decades of customer loyalty, a top-performing service department, and a dedicated, growth-oriented culture, Richardson Motors is excited to add customer-focused and motivated Service Advisors to our already outstanding and successful team.

Compensation and Benefits:

  • Base salary plus commission
  • 401K retirement plan with generous company match
  • Company-sponsored health care
  • Paid vacation and holidays
  • Life and Disability insurance
  • Employee discount on vehicle service and purchases
  • Opportunities for Advancement

Service Advisor Responsibilities:

  • Greeting customers, prepare/process paperwork to take care of and document vehicle concerns.
  • Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs.
  • Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers.
  • Answering questions about service outcomes and scheduling and booking appointments, vehicle drop-off, and vehicle pick-up.
  • Managing and overseeing the dealership's workflow and schedule.
  • Calling customers to advise them about service changes or vehicle pick-up times.
  • Maintaining positive customer relationships to ensure repeat business.
  • Ensuring all details on services rendered and costs are related to customers and processing their payments.
  • Liaising with service technicians about parts ordering and ensuring parts are available when needed.

Service Advisor Requirements:

  • Customer Service, Retail, Restaurant and Hospitality experience a plus!