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Service Advisor Manager Jobs in Iowa (NOW HIRING)

DeYarman Ford Indianola

Service Advisor

Indianola, IA · On-site

Past experience as a service advisor or service lane manager helpful but not required * Very energetic personality * A desire for a long-term career with a growing organization * Personal and ...

Toyota of Des Moines

Service Advisor

Grimes, IA · On-site

$35K - $50K/yr

... their time management/efficiency, parts ordering, and job completion times * Oversee and ... Accredited training in service advisor skills, customer satisfaction, and quality control * CDK ...

Drivelab Automotive Group

Service Advisor

Albia, IA · On-site

Service Advisor - Automotive We need a Service Advisor who is an expert in the art and science of ... Sell and manage extended warranties * Inspect repair quality and ensure all work is complete

Drivelab Automotive Group

Service Advisor

Chariton, IA · On-site

Service Advisor - Automotive We need a Service Advisor who is an expert in the art and science of ... Sell and manage extended warranties * Inspect repair quality and ensure all work is complete

Drivelab Automotive Group

Service Advisor

Albia, IA · On-site

Service Advisor - Automotive We need a Service Advisor who is an expert in the art and science of ... Sell and manage extended warranties * Inspect repair quality and ensure all work is complete

Blue Compass RV Des Moines

Service Advisor

Altoona, IA · On-site

The Service Advisor plays a critical role in delivering exceptional customer experience while ... Manage multiple tasks in a fast-paced service environment WHAT WE ARE LOOKING FOR * Strong sales ...

Drivelab Automotive Group

Service Advisor

Albia, IA · On-site

Service Advisor - Automotive We need a Service Advisor who is an expert in the art and science of ... Sell and manage extended warranties * Inspect repair quality and ensure all work is complete

Drivelab Automotive Group

Service Advisor

Chariton, IA · On-site

Service Advisor - Automotive We need a Service Advisor who is an expert in the art and science of ... Sell and manage extended warranties * Inspect repair quality and ensure all work is complete

Pritchard Auto Company

Service Advisor

Forest City, IA · On-site

$35K - $50K/yr

Service Advisor The Service Advisor you are the liaison between our customers and our skilled ... Service Manager Ideal Skills & Experience * Strong organizational and sales skills with a ...

BGM

Service Advisor

West Des Moines, IA · Hybrid

The Service Advisor will primarily manage ongoing client relationships while supporting more complex client needs alongside senior advisors. Responsibilities include but are not limited to: * Manage ...

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All JobsService Advisor JobsService Advisor Manager JobsService Advisor Manager Jobs in Iowa

Service Advisor Manager information

See Iowa salary details

$11

$24

$42

How much do service advisor manager jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for service advisor manager in Iowa is $24.36, according to ZipRecruiter salary data. Most workers in this role earn between $17.40 and $27.98 per hour, depending on experience, location, and employer.

Why are service advisors paid so much?

Service advisors are paid well because they play a key role in customer satisfaction and revenue generation by communicating vehicle issues, recommending services, and upselling repairs. Their skills in customer service, technical knowledge, and sales contribute to their higher compensation levels in automotive service environments.

What jobs make $3,000 a day?

High-level service advisor managers in automotive or luxury service industries can earn around $3,000 daily through a combination of salary, commissions, and bonuses, especially in high-volume or premium dealerships. Such roles often require extensive experience, strong customer service skills, and knowledge of the industry, with some earning this level of income through performance-based incentives.

What is the hardest job at a car dealership?

The Service Advisor Manager role can be one of the most challenging at a car dealership due to managing customer expectations, coordinating between service technicians and customers, and handling complex repair issues. It requires strong communication skills, technical knowledge, and the ability to work under pressure in a fast-paced environment.

Can a service advisor become a service manager?

Yes, a service advisor can become a service manager with experience in customer service, technical knowledge, and leadership skills. Advancement typically requires understanding of service operations, strong communication, and often additional training or certifications in management. Many service managers start as service advisors and progress through gaining supervisory experience and technical expertise.

What is a Service Advisor Manager?

A Service Advisor Manager is a professional in the automotive industry responsible for overseeing service advisors and ensuring excellent customer service in a repair or dealership service department. They manage daily operations, supervise staff, handle customer complaints, and coordinate between technicians and customers to ensure repairs are completed efficiently. Their role also involves training team members, tracking service metrics, and ensuring all work complies with company policies and industry standards. Strong communication, leadership, and organizational skills are essential for this position.

What is the difference between Service Advisor Manager vs Service Advisor?

AspectService Advisor ManagerService Advisor
ResponsibilitiesOversees service advisors, manages customer relations, and ensures service department efficiencyInteracts directly with customers, recommends services, and writes repair orders
CredentialsTypically requires experience as a Service Advisor, with leadership skills; certifications like ASE may be preferredHigh school diploma or equivalent; ASE certification beneficial but not mandatory
Work EnvironmentOffice-based with supervision of service team; dealership or auto repair shopCustomer-facing role within service department of dealership or repair shop

The Service Advisor Manager oversees the service department's operations and team, while the Service Advisor interacts directly with customers to recommend repairs. The manager focuses on leadership and efficiency, whereas the advisor handles customer service and sales.

What are the key skills and qualifications needed to thrive as a Service Advisor Manager, and why are they important?

To thrive as a Service Advisor Manager, you need strong automotive service knowledge, leadership abilities, and experience in customer service, often supported by a background in automotive technology or business management. Familiarity with dealership management systems (DMS), scheduling software, and relevant certifications such as ASE are typically important. Exceptional communication, problem-solving, and team management skills help build trust with customers and motivate staff. These skills ensure efficient operations, high customer satisfaction, and effective team performance in a fast-paced service environment.

How does a Service Advisor Manager typically support and develop their team to enhance customer satisfaction?

A Service Advisor Manager is responsible for mentoring and overseeing a team of service advisors, ensuring they deliver consistent, high-quality customer service. This often involves providing regular feedback, conducting training sessions on both technical and interpersonal skills, and monitoring performance metrics to identify areas for improvement. By fostering a collaborative environment and encouraging open communication, the manager helps the team address customer concerns efficiently and promotes a positive service experience. Additionally, the manager may implement new processes or tools to streamline workflow and boost team effectiveness, directly impacting customer satisfaction and retention.
What cities in Iowa are hiring for Service Advisor Manager jobs? Cities in Iowa with the most Service Advisor Manager job openings:
Service Advisor Manager jobs near you
Infographic showing various Service Advisor Manager job openings in Iowa as of July 2026, with employment types broken down into 94% Full Time, and 6% Part Time. Highlights an 90% In-person, 4% Hybrid, and 6% Remote job distribution, with an average salary of $50,665 per year, or $24.4 per hour.

Service Advisor

DeYarman Ford Indianola

Indianola, IA

Full-time

Medical, Retirement, PTO

Re-posted 6 days ago

Job description

The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before maintenance is scheduled.

By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested in the future.  Join the Ford Family where we value service to each other and the world as much as to our customers!

Service Advisor Compensation and Benefits:

  • Competitive Pay

  • Flexible Working Hours

  • Health Insurance

  • PTO & Sick Leave

  • 401(K)

Service Advisor Responsibilities:

  • Greet customers promptly

  • Obtain customer and vehicle information

  • Clearly report all vehicle symptoms as described by the customer

  • Determine and recommend maintenance base on age, mileage and history of vehicle

  • Prepare a complete and accurate estimate of cost for labor and parts to present to a customer professionally 

  • Establish follow up time

  • Monitor the progress of each vehicle throughout the day, and update customers frequently

  • Verify that the final invoice reconciles with the work performed on the repair order

  • Explain all completed work and charges to customers

Service Advisor Requirements:

  • Previous experience at a Ford dealership is a plus but not required

  • Ability to identify the problem quickly

  • Knowledge of automobiles

  • Proven record of achieving exceptional customer satisfaction

  • Past experience as a service advisor or service lane manager helpful but not required

  • Very energetic personality 

  • A desire for a long-term career with a growing organization

  • Personal and professional integrity

  • Computer skills and willingness to learn new programs

  • Ability to learn new technology and repair and service procedures and specifications

  • Ability to lift 50 pounds and work on your feet for extended periods of time

  • Ability to work in a fast-paced environment

  • Basic computer skills

  • Positive, friendly attitude 

  • High school diploma or equivalent

We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

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