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Service Advisor Manager Jobs (NOW HIRING)

Auto Intensive Care

Service Advisor

Savannah, GA · On-site

Automotive Service Advisor/Manager We are searching for an experienced service advisor, with experience in an independent auto repair shop, that can provide EXCEPTIONAL customer service and help our ...

Midas

Automotive Store Manager

San Leandro, CA · On-site

$65K - $74K/yr

Training & development Midas seeks a seasoned Service Advisor Manager to oversee business operations, promote customer satisfaction, drive growth initiatives, and maximize sales through upselling.

allegiance

Service Advisor

Bridgeport, CT

Managing and overseeing the shop's workflow and schedule. * Calling customers to advise them about service changes or delivery times. * Coordinate with service team about parts ordering and ensuring ...

allegiance

Service Advisor

Hermon, ME

Managing and overseeing the shop's workflow and schedule. * Calling customers to advise them about service changes or delivery times. * Coordinate with service team about parts ordering and ensuring ...

Jenkins Genesis of Ocala

Service Advisor

Ocala, FL · On-site

Manages delivery of required repair action by successfully setting and managing customer ... Service advisor's manager customer transactions including processing payments * Perform other ...

Jenkins Genesis of Ocala

Service Advisor

Ocala, FL · On-site

Manages delivery of required repair action by successfully setting and managing customer ... Service advisor's manager customer transactions including processing payments * Perform other ...

Jenkins Genesis of Ocala

Service Advisor

Ocala, FL · On-site

Manages delivery of required repair action by successfully setting and managing customer ... Service advisor's manager customer transactions including processing payments * Perform other ...

Jenkins Genesis of Ocala

Service Advisor

Ocala, FL · On-site

Manages delivery of required repair action by successfully setting and managing customer ... Service advisor's manager customer transactions including processing payments * Perform other ...

Super Service Auto Shops

Service Advisor

Placentia, CA · On-site

$60K - $100K/yr

The service advisor, service writer or service manager who will also write service will write 10-20 cars a day. The automotive service advisor / writer will work closely with a team of the best ASE ...

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Service Advisor Manager information

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$12

$25

$45

How much do service advisor manager jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for service advisor manager in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

Why are service advisors paid so much?

Service advisors are paid well because they play a key role in customer satisfaction and revenue generation by communicating vehicle issues, recommending services, and upselling repairs. Their skills in customer service, technical knowledge, and sales contribute to their higher compensation levels in automotive service environments.

What jobs make $3,000 a day?

High-level service advisor managers in automotive or luxury service industries can earn around $3,000 daily through a combination of salary, commissions, and bonuses, especially in high-volume or premium dealerships. Such roles often require extensive experience, strong customer service skills, and knowledge of the industry, with some earning this level of income through performance-based incentives.

What is the hardest job at a car dealership?

The Service Advisor Manager role can be one of the most challenging at a car dealership due to managing customer expectations, coordinating between service technicians and customers, and handling complex repair issues. It requires strong communication skills, technical knowledge, and the ability to work under pressure in a fast-paced environment.

Can a service advisor become a service manager?

Yes, a service advisor can become a service manager with experience in customer service, technical knowledge, and leadership skills. Advancement typically requires understanding of service operations, strong communication, and often additional training or certifications in management. Many service managers start as service advisors and progress through gaining supervisory experience and technical expertise.

What is a Service Advisor Manager?

A Service Advisor Manager is a professional in the automotive industry responsible for overseeing service advisors and ensuring excellent customer service in a repair or dealership service department. They manage daily operations, supervise staff, handle customer complaints, and coordinate between technicians and customers to ensure repairs are completed efficiently. Their role also involves training team members, tracking service metrics, and ensuring all work complies with company policies and industry standards. Strong communication, leadership, and organizational skills are essential for this position.

What is the difference between Service Advisor Manager vs Service Advisor?

AspectService Advisor ManagerService Advisor
ResponsibilitiesOversees service advisors, manages customer relations, and ensures service department efficiencyInteracts directly with customers, recommends services, and writes repair orders
CredentialsTypically requires experience as a Service Advisor, with leadership skills; certifications like ASE may be preferredHigh school diploma or equivalent; ASE certification beneficial but not mandatory
Work EnvironmentOffice-based with supervision of service team; dealership or auto repair shopCustomer-facing role within service department of dealership or repair shop

The Service Advisor Manager oversees the service department's operations and team, while the Service Advisor interacts directly with customers to recommend repairs. The manager focuses on leadership and efficiency, whereas the advisor handles customer service and sales.

What are the key skills and qualifications needed to thrive as a Service Advisor Manager, and why are they important?

To thrive as a Service Advisor Manager, you need strong automotive service knowledge, leadership abilities, and experience in customer service, often supported by a background in automotive technology or business management. Familiarity with dealership management systems (DMS), scheduling software, and relevant certifications such as ASE are typically important. Exceptional communication, problem-solving, and team management skills help build trust with customers and motivate staff. These skills ensure efficient operations, high customer satisfaction, and effective team performance in a fast-paced service environment.

How does a Service Advisor Manager typically support and develop their team to enhance customer satisfaction?

A Service Advisor Manager is responsible for mentoring and overseeing a team of service advisors, ensuring they deliver consistent, high-quality customer service. This often involves providing regular feedback, conducting training sessions on both technical and interpersonal skills, and monitoring performance metrics to identify areas for improvement. By fostering a collaborative environment and encouraging open communication, the manager helps the team address customer concerns efficiently and promotes a positive service experience. Additionally, the manager may implement new processes or tools to streamline workflow and boost team effectiveness, directly impacting customer satisfaction and retention.
What cities are hiring for Service Advisor Manager jobs? Cities with the most Service Advisor Manager job openings:
What are the most commonly searched types of Service Advisor jobs? The most popular types of Service Advisor jobs are:
What states have the most Service Advisor Manager jobs? States with the most job openings for Service Advisor Manager jobs include:
Service Advisor Manager jobs near you
Infographic showing various Service Advisor Manager job openings in the United States as of July 2026, with employment types broken down into 93% Full Time, 6% Part Time, and 1% Contract. Highlights an 72% Physical, 3% Hybrid, and 25% Remote job distribution, with an average salary of $53,941 per year, or $25.9 per hour.
Assistant Service Advisor/ Manager

Assistant Service Advisor/ Manager

Meineke Car Care Center

Mount Ephraim, NJ • On-site

$50K/yr

Full-time

Medical, Dental, Vision, Life, PTO

Re-posted 5 days ago

Job description

JOB DESCRIPTION

Meineke Assistant Service Advisor/ Manager

Location: Southern New Jersey/ Bucks County, PA

Time Type: Full Time

Meineke is looking for talent in your area! As part of this, we are hiring motivated individuals with Customer Service Management experience to join our dynamic Complete Car Care Repair Team! Successful candidates will be able to demonstrate a commitment to providing exceptional Service levels and have the drive to succeed with an organization that supports and rewards excellence. They will ensure our Services meet the standards of Meineke quality earned over 50+ years with the goal of achieving complete Customer satisfaction.

Responsibilities:

Customer satisfaction • Productivity • Job knowledge • Safety awareness • Teamwork

To Increase Customer Satisfaction and Service By:

  • Reviewing necessary repairs with Customers and Associates and address questions or concerns, consistently monitor and assure high quality customer service is provided by associates daily.
  • Having a firm grasp of situations that require assistance by contacting the Center Owner or other personnel.

To Increase Personal Productivity By:

  • Guiding the team to operate at peak performance.
  • Understanding each team member’s acceptable minimum level of performance and holding each one accountable.
  • Managing the Center’s labor inventory and expenses, properly assigning and dispatching work, and complying with all governmental requirements.
  • Managing time and tasks to ensure there is a daily plan in place to encourage focus on goals, roles, and responsibilities.
  • Reporting to the Center Owners KPIs, violations of Company policies, and / or Customer concerns.

Perform All Product Installations In A Cost-Effective Professional Manner By:

  • Knowing the goals for the center including the Key Performance Indicators (KPI) from the DRIVE Model. Long-term, annual, quarterly, weekly, and daily goals.
  • Car count, sales, ARO, customer retention and satisfaction, gross profit, technician productivity and efficiency, and taxable income.
  • Staying up to date on company policies and procedures.
  • Knowing how to secure the facility, vehicles, cash, checks, credit card information, all customer information, and all employee records for which they have access.

To Be Aware of And Comply with Center Safety Rules At All Times By:

  • Properly maintaining equipment to process both customers and vehicles in a safe and efficient manner.

To Contribute to Proper Center And Personal Image By:

  • Embracing the mission and culture of the company. ― missions are why you do what you do ― culture is the glue that holds your team together.

To Contribute to Center Efficiency Through Teamwork By:

  • Holding effective Team meetings.
  • Performing reviews and troubleshooting issues on the team.
  • Providing leadership to all the employees. This requirement can be fulfilled by remaining focused on the goals of the company, fulfilling the requirements of their job description, treating all others in a professional way, and behaving in a manner that reflects that they will never compromise their ethics, show preferential treatment, or put money ahead of people.

Minimum Qualifications:

  • Retail sales and 3+ Years of Management experience.
  • Minimum of Associates Degree or equivalent.
  • Experience in the Automotive industry preferred, but not required.
  • Ability to read and interpret financial data and reports.
  • Must possess and maintain a valid operator’s license.
  • Advanced knowledge and ability to work with PC-based (Microsoft Office Suite, Word, Excel) and Automotive computer equipment and software applications.
  • Ability to communicate clearly and professionally
  • Ability to work a flexible retail schedule.

To The Qualified Candidate, We Offer:

  • A competitive base salary from $50K per year, depending on experience and performance.
  • Incentive plan where you can earn additional Base Pay percentages for achieving Budgeted Financial Goals.
  • Health, Dental, Vision, Prescription, Life and Disability Insurance
  • Paid Time Off accrued during the first year of employment.
  • No Working Sundays
  • Paid Uniforms

Servicing The Meineke Way

  • Once a Customer has decided to choose Meineke, the real work begins – we must create a great experience, start to finish. From the initial phone call to the eInspection to the final hand-off and follow-up, every part of the interaction should be professional and convenient to the customer.
  • When we provide education, value, great repair work, and warmth to our Customers, we exceed their expectations and ensure they will return to see us again. This is Servicing the Meineke Way.

Are you Ready? Let’s do this!

If you are ready to make a difference in the lives of our Customers and Employees, apply now or send your resume to meinekeemployment@gmail.com . You can expect to hear from us within 24-72 hours.

Not ready to apply? Connect with us on LinkedIn, Facebook, or Twitter.


REQUIREMENTS
  • Valid Drivers License

ABOUT THE COMPANY

Meineke Car Care Centers, Inc. is a franchise-based international automotive repair chain with more than 900 locations. The chain is ranked #52 in the Franchise 500 and #54 in America’s Top Global.