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Service Advisor Manager Jobs in Springfield, IL (NOW HIRING)

Sun Auto Tire and Service

Service Advisor

Virden, IL · On-site

$3.0K/wk

The Service Advisor is responsible for selling and promoting all products and services offered by ... They help manage the team and workflow in the shop, and are the manager on duty when the store ...

Sun Auto Tire and Service

Service Advisor

Virden, IL · On-site

$3.0K/wk

The Service Advisor is responsible for selling and promoting all products and services offered by ... They help manage the team and workflow in the shop, and are the manager on duty when the store ...

Sun Auto Tire and Service

Service Advisor

Virden, IL · On-site

$55K - $75K/yr

The Service Advisor is responsible for selling and promoting all products and services offered by ... They help manage the team and workflow in the shop, and are the manager on duty when the store ...

Sun Auto Tire and Service

Service Advisor

Chatham, IL

$55K - $75K/yr

The Service Advisor is responsible for selling and promoting all products and services offered by ... They help manage the team and workflow in the shop, and are the manager on duty when the store ...

Sun Auto Tire and Service

Service Advisor

Chatham, IL

$3.0K/wk

The Service Advisor is responsible for selling and promoting all products and services offered by ... They help manage the team and workflow in the shop, and are the manager on duty when the store ...

Sun Auto Tire and Service

Service Advisor

Chatham, IL · On-site

$3.0K/wk

The Service Advisor is responsible for selling and promoting all products and services offered by ... They help manage the team and workflow in the shop, and are the manager on duty when the store ...

Main Street Tire & Auto

Service Advisor

Virden, IL · On-site

$3.0K/wk

The Service Advisor is responsible for selling and promoting all products and services offered by ... They help manage the team and workflow in the shop, and are the manager on duty when the store ...

Main Street Tire & Auto

Service Advisor

Virden, IL · On-site

$26.44 - $36.06/hr

The Service Advisor is responsible for selling and promoting all products and services offered by ... They help manage the team and workflow in the shop, and are the manager on duty when the store ...

Main Street Tire & Auto

Service Advisor

Virden, IL · On-site

$3.0K/wk

The Service Advisor is responsible for selling and promoting all products and services offered by ... They help manage the team and workflow in the shop, and are the manager on duty when the store ...

Main Street Tire & Auto

Service Advisor

Virden, IL · On-site

$3.0K/wk

The Service Advisor is responsible for selling and promoting all products and services offered by ... They help manage the team and workflow in the shop, and are the manager on duty when the store ...

HMG Careers

Remote Sales and Service Advisor

Jerome, IL · Remote

$69K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Elkhart, IL · Remote

$69K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Curran, IL · Remote

$69K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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All JobsService Advisor JobsService Advisor Manager JobsService Advisor Manager Jobs in Springfield, IL

Service Advisor Manager information

See Springfield, IL salary details

$11

$25

$45

How much do service advisor manager jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for service advisor manager in Springfield, IL is $25.70, according to ZipRecruiter salary data. Most workers in this role earn between $18.37 and $29.52 per hour, depending on experience, location, and employer.

What is a service advisor manager?

A Service Advisor Manager is a professional in the automotive industry responsible for overseeing service advisors and ensuring excellent customer service in a repair or dealership service department. They manage daily operations, supervise staff, handle customer complaints, and coordinate between technicians and customers to ensure repairs are completed efficiently. Their role also involves training team members, tracking service metrics, and ensuring all work complies with company policies and industry standards. Strong communication, leadership, and organizational skills are essential for this position.

What is the difference between Service Advisor Manager vs Service Advisor?

AspectService Advisor ManagerService Advisor
ResponsibilitiesOversees service advisors, manages customer relations, and ensures service department efficiencyInteracts directly with customers, recommends services, and writes repair orders
CredentialsTypically requires experience as a Service Advisor, with leadership skills; certifications like ASE may be preferredHigh school diploma or equivalent; ASE certification beneficial but not mandatory
Work EnvironmentOffice-based with supervision of service team; dealership or auto repair shopCustomer-facing role within service department of dealership or repair shop

The Service Advisor Manager oversees the service department's operations and team, while the Service Advisor interacts directly with customers to recommend repairs. The manager focuses on leadership and efficiency, whereas the advisor handles customer service and sales.

What are the key skills and qualifications needed to thrive as a service advisor manager, and why are they important?

To thrive as a Service Advisor Manager, you need strong automotive service knowledge, leadership abilities, and experience in customer service, often supported by a background in automotive technology or business management. Familiarity with dealership management systems (DMS), scheduling software, and relevant certifications such as ASE are typically important. Exceptional communication, problem-solving, and team management skills help build trust with customers and motivate staff. These skills ensure efficient operations, high customer satisfaction, and effective team performance in a fast-paced service environment.

How does a service advisor manager support and develop their team to enhance customer satisfaction?

A Service Advisor Manager is responsible for mentoring and overseeing a team of service advisors, ensuring they deliver consistent, high-quality customer service. This often involves providing regular feedback, conducting training sessions on both technical and interpersonal skills, and monitoring performance metrics to identify areas for improvement. By fostering a collaborative environment and encouraging open communication, the manager helps the team address customer concerns efficiently and promotes a positive service experience. Additionally, the manager may implement new processes or tools to streamline workflow and boost team effectiveness, directly impacting customer satisfaction and retention.
What cities near Springfield, IL are hiring for Service Advisor Manager jobs? Cities near Springfield, IL with the most Service Advisor Manager job openings:
Service Advisor Manager jobs near you
Infographic showing various Service Advisor Manager job openings in Springfield, IL as of July 2026, with employment types broken down into 100% Full Time. Highlights an 60% In-person, and 40% Remote job distribution, with an average salary of $53,462 per year, or $25.7 per hour.

Service Advisor

Sun Auto Tire and Service

Virden, IL • On-site

$3.0K/wk

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago

Sun Auto Tire & Service rating

5.8

Company rating: 5.8 out of 10

Based on 43 frontline employees who took The Breakroom Quiz

271st of 363 rated vehicle maintenance

Job description

Overview

Main Street Tire & Auto, a Sun Auto brand, has proudly served the Virden, Illinois community as a trusted, full-service auto repair shop committed to keeping your vehicle running smoothly and safely. With over a decade of experience under our belts, we've built our reputation on reliability, professionalism, and personalized service. Whether you're coming in for a routine oil change or facing a more complex mechanical issue, we're here to provide the expert care your vehicle deserves.

The Service Advisor is responsible for selling and promoting all products and services offered by Main Street Tire & Auto by following the company's store standards and expectations. They help manage the team and workflow in the shop, and are the manager on duty when the store manager is out. 

COMPENSATION: $55,000-$75,000/yr - to include hourly plus commission 

Principal Duties and Responsibilities:

  • Promptly greet customers in a professional and courteous manner both in person and on the telephone using the Company's standardized customer service techniques.
  • Listen to and thoroughly document customer's concerns; inspect vehicle and refer to service history to accurately identify and verify customer's service needs.
  • Recommend services according to appropriate level of knowledge. Clearly communicate any additional recommendations from the Automotive Technician to the customer so that they can make an informed decision. Properly document all recommendations in customer file.
  • Promote the sales of appropriate services, parts, and accessories by demonstrating an understanding of the product and associated service requirements.
  • Provide customer with an accurate quote that includes cost and time of completion for the services approved by the customer. Provide customer with updates throughout the day on the status of their services.
  • Follow proper procedures when cashing out a customer's ticket to include a review of the completed multi-point inspection and explanation of applicable warranties.
  • Conduct post repair and declined services follow up phone calls to ensure customer satisfaction for all individual customers.
  • Track all new returns, core returns and warranty parts for individual customers
  • Other duties as assigned

Qualifications:

  • High School Diploma or equivalent
  • Must be at least 18 years old
  • Prior experience as a Service Advisor is required
  • Prior experience in sales, customer service or an automotive related field
  • Professional appearance and proven ability to work in a process driven environment
  • Possess valid driver's license
  • Ability to work a minimum of five days per week, including Saturday's

Benefits:

  • Competitive Bi-Weekly Pay
  • Tuition Reimbursement, up to $3,000 annually
  • Paid Vacation and Sick Time
  • 6 Paid Holidays
  • Medical, Dental and Vision Insurance 
  • Life Insurance (Company paid)
  • 401(k) Retirement Savings Plan with Company Match
  • Discounted Services on Personal and Immediate Family Vehicles
  • Opportunity for Advancement!

Sun Auto Tire & Service provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

What Sun Auto Tire & Service employees say

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