Anti-Money Laundering (AML) Compliance Advisor Manager Anti-Money Laundering (AML) Compliance ... Maintain understanding of business line operating processes, strategies, products, and services
Anti-Money Laundering (AML) Compliance Advisor Manager Anti-Money Laundering (AML) Compliance ... Maintain understanding of business line operating processes, strategies, products, and services
Anti-Money Laundering (AML) Compliance Advisor Manager Anti-Money Laundering (AML) Compliance ... Maintain understanding of business line operating processes, strategies, products, and services
Anti-Money Laundering (AML) Compliance Advisor Manager Anti-Money Laundering (AML) Compliance ... Maintain understanding of business line operating processes, strategies, products, and services
Service advisor
Oak Lawn, IL · On-site
$65K - $120K/yr
Managing and overseeing the dealership's workflow and schedule. * Calling customers to advise them about service changes or car pick-up times. * Maintaining positive customer relationships to ensure ...
Quick apply
Service advisor
Oak Lawn, IL · On-site
$65K - $120K/yr
Managing and overseeing the dealership's workflow and schedule. * Calling customers to advise them about service changes or car pick-up times. * Maintaining positive customer relationships to ensure ...
Service advisor
Orland Park, IL · On-site
$65K - $120K/yr
Managing and overseeing the dealership's workflow and schedule. * Calling customers to advise them about service changes or car pick-up times. * Maintaining positive customer relationships to ensure ...
Quick apply
Service advisor
Orland Park, IL · On-site
$65K - $120K/yr
Managing and overseeing the dealership's workflow and schedule. * Calling customers to advise them about service changes or car pick-up times. * Maintaining positive customer relationships to ensure ...
Compliance Advisor Manager The Manager, Compliance performs a key risk management role in the ... Strong knowledge of Card Operations, Servicing, Systems and Platforms At this time, Capital One ...
Compliance Advisor Manager The Manager, Compliance performs a key risk management role in the ... Strong knowledge of Card Operations, Servicing, Systems and Platforms At this time, Capital One ...
Service Advisor
Saint Charles, IL · On-site
$110/hr
Set and manage the expectations of the service delivery for both the customers and technicians ... years of dealership Service Advisor experience is preferred. * CDK proficiency preferred
Service Advisor
Saint Charles, IL · On-site
$110/hr
Set and manage the expectations of the service delivery for both the customers and technicians ... years of dealership Service Advisor experience is preferred. * CDK proficiency preferred
Set and manage the expectations of the service delivery for both the customers and technicians ... years of dealership Service Advisor experience is preferred. * CDK proficiency preferred
Quick apply
Set and manage the expectations of the service delivery for both the customers and technicians ... years of dealership Service Advisor experience is preferred. * CDK proficiency preferred
Service Advisor
Saint Charles, IL · On-site
$110/hr
Set and manage the expectations of the service delivery for both the customers and technicians ... years of dealership Service Advisor experience is preferred. * CDK proficiency preferred
Service Advisor
Saint Charles, IL · On-site
$110/hr
Set and manage the expectations of the service delivery for both the customers and technicians ... years of dealership Service Advisor experience is preferred. * CDK proficiency preferred
Service Advisor
$61K - $83K/yr
As a Service Advisor, you'll manage the flow of the service drive while making sure every customer receives prompt, professional, and friendly service. You'll own the customer experience from check ...
Service Advisor
$61K - $83K/yr
As a Service Advisor, you'll manage the flow of the service drive while making sure every customer receives prompt, professional, and friendly service. You'll own the customer experience from check ...
Service Advisor
$61K - $83K/yr
As a Service Advisor, you'll manage the flow of the service drive while making sure every customer receives prompt, professional, and friendly service. You'll own the customer experience from check ...
Service Advisor
$61K - $83K/yr
As a Service Advisor, you'll manage the flow of the service drive while making sure every customer receives prompt, professional, and friendly service. You'll own the customer experience from check ...
Service Advisor
$61K - $83K/yr
As a Service Advisor, you'll manage the flow of the service drive while making sure every customer receives prompt, professional, and friendly service. You'll own the customer experience from check ...
Service Advisor
$61K - $83K/yr
As a Service Advisor, you'll manage the flow of the service drive while making sure every customer receives prompt, professional, and friendly service. You'll own the customer experience from check ...
Service Advisor
Chesterton, IN · On-site
$50K - $83K/yr
As a Service Advisor, you'll manage the flow of the service drive while making sure every customer receives prompt, professional, and friendly service. You'll own the customer experience from check ...
Service Advisor
Chesterton, IN · On-site
$50K - $83K/yr
As a Service Advisor, you'll manage the flow of the service drive while making sure every customer receives prompt, professional, and friendly service. You'll own the customer experience from check ...
Service Advisor
$50K - $83K/yr
As a Service Advisor, you'll manage the flow of the service drive while making sure every customer receives prompt, professional, and friendly service. You'll own the customer experience from check ...
Service Advisor
$50K - $83K/yr
As a Service Advisor, you'll manage the flow of the service drive while making sure every customer receives prompt, professional, and friendly service. You'll own the customer experience from check ...
Service Advisor
$61K - $83K/yr
As a Service Advisor, you'll manage the flow of the service drive while making sure every customer receives prompt, professional, and friendly service. You'll own the customer experience from check ...
Service Advisor
$61K - $83K/yr
As a Service Advisor, you'll manage the flow of the service drive while making sure every customer receives prompt, professional, and friendly service. You'll own the customer experience from check ...
Service Advisor
Naperville, IL · On-site
$61K - $83K/yr
As a Service Advisor, you'll manage the flow of the service drive while making sure every customer receives prompt, professional, and friendly service. You'll own the customer experience from check ...
Service Advisor
Naperville, IL · On-site
$61K - $83K/yr
As a Service Advisor, you'll manage the flow of the service drive while making sure every customer receives prompt, professional, and friendly service. You'll own the customer experience from check ...
Service Advisor
Downers Grove, IL · On-site
$61K - $83K/yr
As a Service Advisor, you'll manage the flow of the service drive while making sure every customer receives prompt, professional, and friendly service. You'll own the customer experience from check ...
Service Advisor
Downers Grove, IL · On-site
$61K - $83K/yr
As a Service Advisor, you'll manage the flow of the service drive while making sure every customer receives prompt, professional, and friendly service. You'll own the customer experience from check ...
Service Advisor
Saint Charles, IL · On-site
$110/hr
Set and manage the expectations of the service delivery for both the customers and technicians ... years of dealership Service Advisor experience is preferred. * CDK proficiency preferred
Service Advisor
Saint Charles, IL · On-site
$110/hr
Set and manage the expectations of the service delivery for both the customers and technicians ... years of dealership Service Advisor experience is preferred. * CDK proficiency preferred
Service Advisor
Chesterton, IN · On-site
$50K - $83K/yr
As a Service Advisor, you'll manage the flow of the service drive while making sure every customer receives prompt, professional, and friendly service. You'll own the customer experience from check ...
Service Advisor
Chesterton, IN · On-site
$50K - $83K/yr
As a Service Advisor, you'll manage the flow of the service drive while making sure every customer receives prompt, professional, and friendly service. You'll own the customer experience from check ...
Service Advisor
$61K - $83K/yr
As a Service Advisor, you'll manage the flow of the service drive while making sure every customer receives prompt, professional, and friendly service. You'll own the customer experience from check ...
Service Advisor
$61K - $83K/yr
As a Service Advisor, you'll manage the flow of the service drive while making sure every customer receives prompt, professional, and friendly service. You'll own the customer experience from check ...
Service Advisor
Chesterton, IN · On-site
$50K - $83K/yr
As a Service Advisor, you'll manage the flow of the service drive while making sure every customer receives prompt, professional, and friendly service. You'll own the customer experience from check ...
Service Advisor
Chesterton, IN · On-site
$50K - $83K/yr
As a Service Advisor, you'll manage the flow of the service drive while making sure every customer receives prompt, professional, and friendly service. You'll own the customer experience from check ...
Service Advisor Manager information
See Chicago, IL salary details
$12.38 - $15.51
6% of jobs
$15.51 - $18.64
15% of jobs
$19.29 is the 25th percentile. Wages below this are outliers.
$18.64 - $21.77
19% of jobs
The median wage is $23.75 / hr.
$21.77 - $24.90
16% of jobs
$24.90 - $28.03
15% of jobs
$29.36 is the 75th percentile. Wages above this are outliers.
$28.03 - $31.16
11% of jobs
$31.16 - $34.29
7% of jobs
$34.29 - $37.41
5% of jobs
$37.41 - $40.54
2% of jobs
$40.54 - $43.67
2% of jobs
$43.67 - $46.80
2% of jobs
$12
$26
$46
How much do service advisor manager jobs pay per hour?
As of Aug 12, 2026, the average hourly pay for service advisor manager in Chicago, IL is $26.71, according to ZipRecruiter salary data. Most workers in this role earn between $19.09 and $30.72 per hour, depending on experience, location, and employer.
What is a service advisor manager?
A Service Advisor Manager is a professional in the automotive industry responsible for overseeing service advisors and ensuring excellent customer service in a repair or dealership service department. They manage daily operations, supervise staff, handle customer complaints, and coordinate between technicians and customers to ensure repairs are completed efficiently. Their role also involves training team members, tracking service metrics, and ensuring all work complies with company policies and industry standards. Strong communication, leadership, and organizational skills are essential for this position.
What is the difference between Service Advisor Manager vs Service Advisor?
| Aspect | Service Advisor Manager | Service Advisor |
|---|---|---|
| Responsibilities | Oversees service advisors, manages customer relations, and ensures service department efficiency | Interacts directly with customers, recommends services, and writes repair orders |
| Credentials | Typically requires experience as a Service Advisor, with leadership skills; certifications like ASE may be preferred | High school diploma or equivalent; ASE certification beneficial but not mandatory |
| Work Environment | Office-based with supervision of service team; dealership or auto repair shop | Customer-facing role within service department of dealership or repair shop |
The Service Advisor Manager oversees the service department's operations and team, while the Service Advisor interacts directly with customers to recommend repairs. The manager focuses on leadership and efficiency, whereas the advisor handles customer service and sales.
What are the key skills and qualifications needed to thrive as a service advisor manager, and why are they important?
To thrive as a Service Advisor Manager, you need strong automotive service knowledge, leadership abilities, and experience in customer service, often supported by a background in automotive technology or business management. Familiarity with dealership management systems (DMS), scheduling software, and relevant certifications such as ASE are typically important. Exceptional communication, problem-solving, and team management skills help build trust with customers and motivate staff. These skills ensure efficient operations, high customer satisfaction, and effective team performance in a fast-paced service environment.
How does a service advisor manager support and develop their team to enhance customer satisfaction?
A Service Advisor Manager is responsible for mentoring and overseeing a team of service advisors, ensuring they deliver consistent, high-quality customer service. This often involves providing regular feedback, conducting training sessions on both technical and interpersonal skills, and monitoring performance metrics to identify areas for improvement. By fostering a collaborative environment and encouraging open communication, the manager helps the team address customer concerns efficiently and promotes a positive service experience. Additionally, the manager may implement new processes or tools to streamline workflow and boost team effectiveness, directly impacting customer satisfaction and retention.
What are the most commonly searched types of Service Advisor jobs in Chicago, IL? The most popular types of Service Advisor jobs in Chicago, IL are:
What cities near Chicago, IL are hiring for Service Advisor Manager jobs? Cities near Chicago, IL with the most Service Advisor Manager job openings:
Full-time
Posted 4 days ago
Capital One rating
7.7
Based on 146 frontline employees who took The Breakroom Quiz
93rd of 171 rated banks
Job description
Anti-Money Laundering (AML) Compliance Advisor Manager
Anti-Money Laundering (AML) Compliance Advisor Manager
The Anti-Money Laundering (AML) Compliance Advisor Manager performs a key risk management role in the second line of defense, helping to ensure corporate initiatives and lines of business processes comply with applicable AML and associated laws and regulations.
While working within the AML Program framework, the AML Compliance Advisor Manager is responsible for delivering quality results by:
Providing AML subject matter expertise, guidance and consultation regarding AML requirements applicable to any new or modified product or service or other initiatives introduced by or impacting the Card Line of Business, with a focus on Card Partnerships;
Providing effective challenge and guidance on AML compliance risks and supporting business line through various interactions and forums;
Leading and advising on due diligence, integration and conversion efforts;
Assessing operational breakdowns for AML compliance risk and providing guidance on remediation/recovery plans;
Providing guidance on controls over AML compliance requirements and business line monitoring of those controls; and
Performing risk-based design reviews of business line controls and providing guidance on identified risks.
Responsibilities:
Maintain subject matter expertise of applicable laws and regulations within the Compliance Risk Management framework
Maintain understanding of business line operating processes, strategies, products, and services
Provide effective challenge and guidance on AML compliance risks and support business line through various interactions and forums
Support business line by providing expert advice and influencing changes to processes, procedures, and controls to mitigate AML compliance risk
Determine and advise business line on AML compliance requirement applicability for new or modified products and processes and resulting from changes in laws or regulations
Support and advise business during new product and initiative implementation, and during integration of acquired companies or portfolios
Engage in Audit, Regulatory, ICTT and other reviews of first and second line AML programs
Review new/revised business line policies, standards and procedures
Help business line determine appropriate training audience, delivery channel(s), and training frequency for AML compliance training
Review business line training materials with AML compliance-related content for accuracy and completeness
Provide business line guidance on developing and executing controls and monitoring plans associated with mitigating AML compliance risk
Assess operational breakdowns for AML compliance risk and provide guidance on remediation/recovery plans
Identify trends in data and advise on identified emerging risks
Review business line performance and escalate high risks and issues
Communicate AML compliance risk appetite and key performance metrics to business line and monitor business plans to ensure compliance risk remains within approved appetite
Evaluate Internal Audit, regulatory exam, and self-identified issues and events for compliance impacts
Monitor external compliance environment, emerging risks, regulatory focus areas
Work with the Enterprise KYC Team to develop appropriate multi-year KYC strategy for Card Partnerships
Drive internal AML projects within Card and other LOBs as appropriate
May provide Advisory support to other areas, including U.S. Card, Small Business Card and/or Enterprise Services, as appropriate
Basic Qualifications:
Bachelor's degree or military experience
At least 3 years of Anti-Money Laundering (AML) Compliance experience
At least 3 years of experience in Compliance, Legal, or Audit
Preferred Qualifications:
6+ years in AML Compliance experience
2+ years of Compliance Advisory Experience
Certified Anti-Money Laundering Specialist (CAMS) or Certified Regulatory Compliance Manager (CRCM)
At this time, Capital One will not sponsor a new applicant for employment authorization for this position
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Chicago, IL: $138,100 - $157,700 for Compliance Advisor ManagerCandidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
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