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Service Advisor Manager Jobs in Chicago, IL (NOW HIRING)

Hawk Subaru

Service Advisor

Plainfield, IL · On-site

$100K/yr

As a Service Advisor, you will recommend proper vehicle care to our valued customers and explain ... Set and manage the expectations of the service delivery for both the customers and technicians

Continental Toyota

Service Advisor

Hodgkins, IL · On-site

As a Service Advisor, you will be responsible for providing exceptional customer service to our ... Schedule appointments and manage service timelines to ensure customer satisfaction * Coordinate ...

Continental Toyota

Service Advisor

Hodgkins, IL · On-site

As a Service Advisor, you will be responsible for providing exceptional customer service to our ... Schedule appointments and manage service timelines to ensure customer satisfaction * Coordinate ...

Hawk Subaru

Service Advisor

Plainfield, IL · On-site

$100K/yr

As a Service Advisor, you will recommend proper vehicle care to our valued customers and explain ... Set and manage the expectations of the service delivery for both the customers and technicians

Hawk Subaru

Service Advisor

Plainfield, IL

$100K/yr

As a Service Advisor, you will recommend proper vehicle care to our valued customers and explain ... Set and manage the expectations of the service delivery for both the customers and technicians

Continental Toyota

Service Advisor

Hodgkins, IL · On-site

As a Service Advisor, you will be responsible for providing exceptional customer service to our ... Schedule appointments and manage service timelines to ensure customer satisfaction * Coordinate ...

Elgin Toyota

Service Advisor

Streamwood, IL · On-site

Service Advisor Drive Your Career Forward with Bob Loquercio Auto Group Are you a motivated ... Set and manage customer expectations for repair timelines * Monitor repair progress throughout the ...

Elgin Toyota

Service Advisor

Streamwood, IL

Service Advisor Drive Your Career Forward with Bob Loquercio Auto Group Are you a motivated ... Set and manage customer expectations for repair timelines * Monitor repair progress throughout the ...

Elgin Hyundai

Service Advisor

Bartlett, IL

Service Advisor Drive Your Career Forward with Bob Loquercio Auto Group Are you a motivated ... Set and manage customer expectations for repair timelines * Monitor repair progress throughout the ...

Elgin Hyundai

Service Advisor

Bartlett, IL · On-site

Service Advisor Drive Your Career Forward with Bob Loquercio Auto Group Are you a motivated ... Set and manage customer expectations for repair timelines * Monitor repair progress throughout the ...

Continental Toyota

Service Advisor

Hodgkins, IL · On-site

As a Service Advisor, you will be responsible for providing exceptional customer service to our ... Schedule appointments and manage service timelines to ensure customer satisfaction * Coordinate ...

Chicago Northside Toyota

Service Advisor

Chicago, IL · On-site

Service Advisor Drive Your Career Forward with Bob Loquercio Auto Group Are you a motivated ... Set and manage customer expectations for repair timelines * Monitor repair progress throughout the ...

Chicago Northside Toyota

Service Advisor

Chicago, IL · On-site

Service Advisor Drive Your Career Forward with Bob Loquercio Auto Group Are you a motivated ... Set and manage customer expectations for repair timelines * Monitor repair progress throughout the ...

Continental Toyota

Service Advisor

Hodgkins, IL

As a Service Advisor, you will be responsible for providing exceptional customer service to our ... Schedule appointments and manage service timelines to ensure customer satisfaction * Coordinate ...

Elgin Hyundai

Service Advisor

Bartlett, IL

Service Advisor Drive Your Career Forward with Bob Loquercio Auto Group Are you a motivated ... Set and manage customer expectations for repair timelines * Monitor repair progress throughout the ...

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All JobsService Advisor JobsService Advisor Manager JobsService Advisor Manager Jobs in Chicago, IL

Service Advisor Manager information

See Chicago, IL salary details

$12

$26

$46

How much do service advisor manager jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for service advisor manager in Chicago, IL is $26.74, according to ZipRecruiter salary data. Most workers in this role earn between $19.09 and $30.72 per hour, depending on experience, location, and employer.

What is a service advisor manager?

A Service Advisor Manager is a professional in the automotive industry responsible for overseeing service advisors and ensuring excellent customer service in a repair or dealership service department. They manage daily operations, supervise staff, handle customer complaints, and coordinate between technicians and customers to ensure repairs are completed efficiently. Their role also involves training team members, tracking service metrics, and ensuring all work complies with company policies and industry standards. Strong communication, leadership, and organizational skills are essential for this position.

How does a service advisor manager support and develop their team to enhance customer satisfaction?

A Service Advisor Manager is responsible for mentoring and overseeing a team of service advisors, ensuring they deliver consistent, high-quality customer service. This often involves providing regular feedback, conducting training sessions on both technical and interpersonal skills, and monitoring performance metrics to identify areas for improvement. By fostering a collaborative environment and encouraging open communication, the manager helps the team address customer concerns efficiently and promotes a positive service experience. Additionally, the manager may implement new processes or tools to streamline workflow and boost team effectiveness, directly impacting customer satisfaction and retention.

What are the key skills and qualifications needed to thrive as a service advisor manager, and why are they important?

To thrive as a Service Advisor Manager, you need strong automotive service knowledge, leadership abilities, and experience in customer service, often supported by a background in automotive technology or business management. Familiarity with dealership management systems (DMS), scheduling software, and relevant certifications such as ASE are typically important. Exceptional communication, problem-solving, and team management skills help build trust with customers and motivate staff. These skills ensure efficient operations, high customer satisfaction, and effective team performance in a fast-paced service environment.

What is the difference between Service Advisor Manager vs Service Advisor?

AspectService Advisor ManagerService Advisor
ResponsibilitiesOversees service advisors, manages customer relations, and ensures service department efficiencyInteracts directly with customers, recommends services, and writes repair orders
CredentialsTypically requires experience as a Service Advisor, with leadership skills; certifications like ASE may be preferredHigh school diploma or equivalent; ASE certification beneficial but not mandatory
Work EnvironmentOffice-based with supervision of service team; dealership or auto repair shopCustomer-facing role within service department of dealership or repair shop

The Service Advisor Manager oversees the service department's operations and team, while the Service Advisor interacts directly with customers to recommend repairs. The manager focuses on leadership and efficiency, whereas the advisor handles customer service and sales.

Can you make a lot of money as a service advisor manager?

Service Advisor Managers typically earn a competitive salary that includes a base pay plus commissions or bonuses based on performance. Earnings can vary depending on the dealership, location, experience, and sales volume, with many earning above average wages in the automotive service industry.

What are the most commonly searched types of Service Advisor jobs in Chicago, IL?

The most popular types of Service Advisor jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Service Advisor Manager jobs?

Cities near Chicago, IL with the most Service Advisor Manager job openings:

Service Advisor Manager jobs near you
Infographic showing various Service Advisor Manager job openings in Chicago, IL as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, 3% Contract, and 1% Nights. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $55,567 per year, or $26.7 per hour.

Service Advisor

Hawk Subaru

Plainfield, IL • On-site

$100K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago

Job description

Hawk Subaru of Joliet is a dynamic and rapidly growing automotive group with multiple dealership locations across Illinois. As a trusted name in the industry, we are committed to excellence in every aspect of our operations, from sales and service to customer satisfaction and community engagement. Our Large Auto Dealership is looking for experienced, professional, and motivated individuals to join our team! Ideal candidates will have superior customer service skills, excellent communication skills, and be able to stay motivated and productive in a fast-paced environment.

Performance-driven salary with earning potential of $100,000+

Hawk Subaru of Joliet has a unique opportunity available to join our high-performance team in our different locations. As a Service Advisor, you will recommend proper vehicle care to our valued customers and explain the value of maintaining their vehicles for optimal performance. Successful Service Advisors are ambitious problem solvers that thrive in a very fast-paced environment.

Job Responsibilities:

  • Consult and interpret customer needs for the technicians
  • Utilize exemplary customer service and sales skills to drive sales
  • Serve as the primary point of contact for all automotive service and repair matter
  • Understand customers’ problems and arrange for appropriate service
  • Prioritize required services, and offer options
  • Set and manage the expectations of the service delivery for both the customers and technicians
  • Continuously keep the customer updated on repair needs and completion times

Job Requirements:

  • 2+ years of dealership Service Advisor experience is preferred.
  • CDK proficiency preferred
  • Exemplary customer service skills and sales skills are a must
  • Phenomenal follow-up skills
  • Able to work in a high volume environment and multi-task
  • High energy and positive attitude
  • Professional personal appearance
  • Time management skills needed
  • Must be organized

Benefits:

  • 401(k) Employer match
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Health savings account
  • Life insurance (paid by employer)
  • Paid Vacation
  • Paid Personal Days 
  • Paid Holidays
  • Referral program
  • Vision insurance

Schedule:

  • Monday to Friday
  • Weekend availability

Employment offers are conditional until successful completion of pre-employment screenings, including drug screening and MVR check. We are an equal opportunity employer.