1

Service Advisor Manager Jobs in Chicago, IL (NOW HIRING)

Service Advisor

Downers Grove, IL · On-site

$61K - $83K/yr

As a Service Advisor, you'll manage the flow of the service drive while making sure every customer receives prompt, professional, and friendly service. You'll own the customer experience from check ...

Past experience as a service advisor, assistant lane manager or service consultant * Very energetic personality * A desire for a long-term career with a growing organization * Personal and ...

Past experience as a service advisor, assistant lane manager or service consultant * Very energetic personality * A desire for a long-term career with a growing organization * Personal and ...

Past experience as a service advisor, assistant lane manager or service consultant * Very energetic personality * A desire for a long-term career with a growing organization * Personal and ...

Past experience as a service advisor, assistant lane manager or service consultant * Very energetic personality * A desire for a long-term career with a growing organization * Personal and ...

Past experience as a service advisor, assistant lane manager or service consultant * Very energetic personality * A desire for a long-term career with a growing organization * Personal and ...

Past experience as a service advisor, assistant lane manager or service consultant * Very energetic personality * A desire for a long-term career with a growing organization * Personal and ...

Past experience as a service advisor, assistant lane manager or service consultant * Very energetic personality * A desire for a long-term career with a growing organization * Personal and ...

AUTOMOTIVE SERVICE ADVISOR Are you a talented and experienced Service Advisor who totally enjoys ... Makes repair recommendations and manages delivery of repairs by setting and managing customer ...

Service Advisor

South Elgin, IL · On-site

$55K - $85K/yr

Work-Life Balance Job Summary We are looking for a Service Advisor to join our team. The ideal ... Manage a team of automotive service professionals to ensure a high level of employee morale and ...

Work-Life Balance Job Summary We are looking for a Service Advisor to join our team. The ideal ... Manage a team of automotive service professionals to ensure a high level of employee morale and ...

Service Advisor

Plainfield, IL · On-site

$100K/yr

As a Service Advisor, you will recommend proper vehicle care to our valued customers and explain ... Set and manage the expectations of the service delivery for both the customers and technicians

Showing results 21-40

Service Advisor Manager information

See Chicago, IL salary details

$12

$26

$46

How much do service advisor manager jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for service advisor manager in Chicago, IL is $26.74, according to ZipRecruiter salary data. Most workers in this role earn between $19.09 and $30.72 per hour, depending on experience, location, and employer.

What is a service advisor manager?

A Service Advisor Manager is a professional in the automotive industry responsible for overseeing service advisors and ensuring excellent customer service in a repair or dealership service department. They manage daily operations, supervise staff, handle customer complaints, and coordinate between technicians and customers to ensure repairs are completed efficiently. Their role also involves training team members, tracking service metrics, and ensuring all work complies with company policies and industry standards. Strong communication, leadership, and organizational skills are essential for this position.

How does a service advisor manager support and develop their team to enhance customer satisfaction?

A Service Advisor Manager is responsible for mentoring and overseeing a team of service advisors, ensuring they deliver consistent, high-quality customer service. This often involves providing regular feedback, conducting training sessions on both technical and interpersonal skills, and monitoring performance metrics to identify areas for improvement. By fostering a collaborative environment and encouraging open communication, the manager helps the team address customer concerns efficiently and promotes a positive service experience. Additionally, the manager may implement new processes or tools to streamline workflow and boost team effectiveness, directly impacting customer satisfaction and retention.

What are the key skills and qualifications needed to thrive as a service advisor manager, and why are they important?

To thrive as a Service Advisor Manager, you need strong automotive service knowledge, leadership abilities, and experience in customer service, often supported by a background in automotive technology or business management. Familiarity with dealership management systems (DMS), scheduling software, and relevant certifications such as ASE are typically important. Exceptional communication, problem-solving, and team management skills help build trust with customers and motivate staff. These skills ensure efficient operations, high customer satisfaction, and effective team performance in a fast-paced service environment.

What is the difference between Service Advisor Manager vs Service Advisor?

AspectService Advisor ManagerService Advisor
ResponsibilitiesOversees service advisors, manages customer relations, and ensures service department efficiencyInteracts directly with customers, recommends services, and writes repair orders
CredentialsTypically requires experience as a Service Advisor, with leadership skills; certifications like ASE may be preferredHigh school diploma or equivalent; ASE certification beneficial but not mandatory
Work EnvironmentOffice-based with supervision of service team; dealership or auto repair shopCustomer-facing role within service department of dealership or repair shop

The Service Advisor Manager oversees the service department's operations and team, while the Service Advisor interacts directly with customers to recommend repairs. The manager focuses on leadership and efficiency, whereas the advisor handles customer service and sales.

Can you make a lot of money as a service advisor manager?

Service Advisor Managers typically earn a competitive salary that includes a base pay plus commissions or bonuses based on performance. Earnings can vary depending on the dealership, location, experience, and sales volume, with many earning above average wages in the automotive service industry.

What are the most commonly searched types of Service Advisor jobs in Chicago, IL?

The most popular types of Service Advisor jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Service Advisor Manager jobs?

Cities near Chicago, IL with the most Service Advisor Manager job openings:

Infographic showing various Service Advisor Manager job openings in Chicago, IL as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, 3% Contract, and 1% Nights. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $55,567 per year, or $26.7 per hour.

$61K - $83K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 18 hours ago


Job description

Service Advisor 

Great Service Advisors don't just write Repair Orders -- they cultivate and nurture customer relationships. 

We are building something special at Castle VW, and want you to be a part of it. The opportunity is here -- are you ready?

What We Offer: 

  • Top-tier compensation 
  • Career growth opportunities  
  • A high-traffic dealership 
  • Supportive leadership 

What You’ll Do:  

As a Service Advisor, you'll manage the flow of the service drive while making sure every customer receives prompt,  professional, and friendly service. You'll own the customer experience from check-in to delivery, answer questions about vehicle concerns, warranties, and repairs, and help ensure technician time is used efficiently. You'll work closely with the shop and maintain strong customer satisfaction scores. 

What’s In It For you: 

  • 401(K) with company match 
  • Major medical (50% employee paid premium), Dental, and Vision insurance options 
  • Voluntary Benefits (Accident, Critical Illness, Disability, and more) 
  • Life Insurance 
  • Paid Time Off 
  • Employee vehicle purchase discounts
  • Career advancement 
  • Employee Wellness: Access to EAP, health, legal, and financial resources to support your overall well-being 

What You’ll Bring to the Team:  

  • Previous Service Advisor/Writer experience, minimum of 2 consecutive years 
  • Fantastic communication skills with your customers 
  • Professional, well-groomed personal appearance 
  • Consistent record of service and sales success 
  • Strong record of positive customer satisfaction results 
  • Team-oriented and self-motivated 
  • Able to work with little supervision 
  • Clean driving record and valid driver’s license 

Service Advisor: $61K - $83K, up to $150K annually for top performers 

To learn more about us, visit: https://jointeamcastle.com/

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age,  sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression,  or any other characteristic protected by federal, state, or local laws.