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Service Advisor Manager Jobs in Romeoville, IL (NOW HIRING)

D'Orazio Ford

Service Advisor

Wilmington, IL · On-site

Past experience as a service advisor, assistant lane manager or service consultant * Very energetic personality * A desire for a long-term career with a growing organization * Personal and ...

D'Orazio Ford

Service Advisor

Wilmington, IL

Past experience as a service advisor, assistant lane manager or service consultant * Very energetic personality * A desire for a long-term career with a growing organization * Personal and ...

D'Orazio Ford

Service Advisor

Wilmington, IL · On-site

Past experience as a service advisor, assistant lane manager or service consultant * Very energetic personality * A desire for a long-term career with a growing organization * Personal and ...

D'Orazio Ford

Service Advisor

Wilmington, IL

Past experience as a service advisor, assistant lane manager or service consultant * Very energetic personality * A desire for a long-term career with a growing organization * Personal and ...

FLAG AUTOMOTIVE GROUP

Service Advisor

Naperville, IL · On-site

AUTOMOTIVE SERVICE ADVISOR Are you a talented and experienced Service Advisor who totally enjoys ... Makes repair recommendations and manages delivery of repairs by setting and managing customer ...

FLAG AUTOMOTIVE GROUP

Service Advisor

Naperville, IL · On-site

AUTOMOTIVE SERVICE ADVISOR Are you a talented and experienced Service Advisor who totally enjoys ... Makes repair recommendations and manages delivery of repairs by setting and managing customer ...

Land Rover Hinsdale

Service Advisor

Hinsdale, IL

$100K - $150K/yr

Successful Service Advisors are ambitious problem solvers that thrive in a very fast paced ... management. * On-Site Physician Assistant: Convenient access to on-site care for minor health ...

Bill Jacobs Volkswagen

Service Advisor

Naperville, IL · On-site

$80K - $150K/yr

Successful Service Advisors are ambitious problem solvers that thrive in a very fast paced ... management. * On-Site Physician Assistant: Convenient access to on-site care for minor health ...

Hawk Subaru

Service Advisor

Plainfield, IL · On-site

$100K/yr

As a Service Advisor, you will recommend proper vehicle care to our valued customers and explain ... Set and manage the expectations of the service delivery for both the customers and technicians

Continental Toyota

Service Advisor

Hodgkins, IL · On-site

As a Service Advisor, you will be responsible for providing exceptional customer service to our ... Schedule appointments and manage service timelines to ensure customer satisfaction * Coordinate ...

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All JobsService Advisor JobsService Advisor Manager JobsService Advisor Manager Jobs in Romeoville, IL

Service Advisor Manager information

See Romeoville, IL salary details

$12

$26

$46

How much do service advisor manager jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for service advisor manager in Romeoville, IL is $26.44, according to ZipRecruiter salary data. Most workers in this role earn between $18.89 and $30.38 per hour, depending on experience, location, and employer.

What is a service advisor manager?

A Service Advisor Manager is a professional in the automotive industry responsible for overseeing service advisors and ensuring excellent customer service in a repair or dealership service department. They manage daily operations, supervise staff, handle customer complaints, and coordinate between technicians and customers to ensure repairs are completed efficiently. Their role also involves training team members, tracking service metrics, and ensuring all work complies with company policies and industry standards. Strong communication, leadership, and organizational skills are essential for this position.

What is the difference between Service Advisor Manager vs Service Advisor?

AspectService Advisor ManagerService Advisor
ResponsibilitiesOversees service advisors, manages customer relations, and ensures service department efficiencyInteracts directly with customers, recommends services, and writes repair orders
CredentialsTypically requires experience as a Service Advisor, with leadership skills; certifications like ASE may be preferredHigh school diploma or equivalent; ASE certification beneficial but not mandatory
Work EnvironmentOffice-based with supervision of service team; dealership or auto repair shopCustomer-facing role within service department of dealership or repair shop

The Service Advisor Manager oversees the service department's operations and team, while the Service Advisor interacts directly with customers to recommend repairs. The manager focuses on leadership and efficiency, whereas the advisor handles customer service and sales.

What are the key skills and qualifications needed to thrive as a service advisor manager, and why are they important?

To thrive as a Service Advisor Manager, you need strong automotive service knowledge, leadership abilities, and experience in customer service, often supported by a background in automotive technology or business management. Familiarity with dealership management systems (DMS), scheduling software, and relevant certifications such as ASE are typically important. Exceptional communication, problem-solving, and team management skills help build trust with customers and motivate staff. These skills ensure efficient operations, high customer satisfaction, and effective team performance in a fast-paced service environment.

How does a service advisor manager support and develop their team to enhance customer satisfaction?

A Service Advisor Manager is responsible for mentoring and overseeing a team of service advisors, ensuring they deliver consistent, high-quality customer service. This often involves providing regular feedback, conducting training sessions on both technical and interpersonal skills, and monitoring performance metrics to identify areas for improvement. By fostering a collaborative environment and encouraging open communication, the manager helps the team address customer concerns efficiently and promotes a positive service experience. Additionally, the manager may implement new processes or tools to streamline workflow and boost team effectiveness, directly impacting customer satisfaction and retention.
What cities near Romeoville, IL are hiring for Service Advisor Manager jobs? Cities near Romeoville, IL with the most Service Advisor Manager job openings:
Service Advisor Manager jobs near you
Infographic showing various Service Advisor Manager job openings in Romeoville, IL as of July 2026, with employment types broken down into 88% Full Time, 10% Part Time, and 2% Contract. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $54,999 per year, or $26.4 per hour.

Service advisor

National Automotive Training Academy

Oak Lawn, IL • On-site

$65K - $120K/yr

Full-time

Re-posted 20 days ago

Job description

We are looking for a personable service advisor to act as the liaison between our customers and service technicians. The service advisor's responsibilities include greeting customers, listening to requests, scheduling appointments, estimating costs, verifying insurance, conducting inspections, and test driving cars. The service advisor will ensure customer service by working with customers to determine their vehicle issues and problems, determining the repair timeline, and working with technicians to convey the customers' concerns with accurate repair descriptions.

To be a successful service advisor, you should have excellent customer service, interpersonal, and communication skills. You should also have a strong understanding of automotive technology and of the automotive industry.

Service Advisor Responsibilities:
  • Greeting customers and directing them to available mechanics.
  • Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs.
  • Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers.
  • Answering questions about service outcomes and scheduling and booking appointments, vehicle drop-off, and vehicle pick-up.
  • Providing customers with information and advice on warranty protections, potential cost savings, and the advantages of trading in versus fixing their car.
  • Managing and overseeing the dealership's workflow and schedule.
  • Calling customers to advise them about service changes or car pick-up times.
  • Maintaining positive customer relationships to ensure repeat business.
  • Ensuring all details on services rendered and costs are related to customers and processing their payments.
  • Liaising with service technicians about parts ordering and ensuring parts are available when needed.
Service Advisor Requirements:
  • An associate's degree in mechanics or a related field may be advantageous.
  • Experience in the automotive field may be advantageous.
  • A strong understanding of automotive technology and the automotive industry.
  • Proficiency with industry-specific software.
  • Excellent customer service, interpersonal, and communication skills.
  • Strong organizational, decision making, and problem-solving skills.
  • The ability to communicate with mechanics, customers, and management.